Login
Start Free Trial Are you a business? Click Here

Admiral Reviews

2.5 Rating 1,744 Reviews
37 %
of reviewers recommend Admiral
Company Reviews Questions Metrics
2.5
Based on 1,744 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Read Admiral Reviews
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Monwar Hussain
Unverified Reviewer
“Excellent”
Helpful Report
Posted 6 years ago
James Smith
Unverified Reviewer
“My car was run into by a third party; the damage was such that Admiral declared it a write-off. Despite policy wording around paying out “market value” and “this is so you can replace the car with one of similar age, condition, mileage and specification”, they failed to do this, and short-changed me by around £700. Have cancelled all remaining policies, referred my case to the Ombudsman, and will never again use Admiral.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Got quoted £1300 until I told them about a non fault claim (when Someone drove into my parked car) meaning I still had 3 years no claims and they put it up £800 saying I’m more of a risk!! Basically no claims bonuses are useless.. Absolute joke would never use them again!!”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Много скъпи са им предложенията неизгодни!”
Helpful Report
Posted 6 years ago
WILLIAM DOW
Verified Reviewer
“I am 80 years old and not very good with computers but with Admiral I managed to buy insurance for my car at the first attempt. From start to finish this procedure was very simple even for an old man like me !”
Helpful Report
Posted 6 years ago
Jake P
Verified Reviewer
“Scammed by an insurance scammer. Admiral was of no help and accepted the claim without even telling me for months!! Be careful!”
Helpful Report
Posted 6 years ago
Patrick R
Unverified Reviewer
“They don't defend their customers! Use a different provider!”
Helpful Report
Posted 6 years ago
Jake Roehrig
Unverified Reviewer
“blatant fraudulent claim against my vehicle and Admiral did nothing at all to defend me - research and use a different Insurance provider or risk the same thing happening to you...”
Helpful Report
Posted 6 years ago
Razvan Andrecau
Verified Reviewer
“the renewal price was almost double compared wit the cheapest from the quote”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“I have my car insurance with Admiral but fortunately I haven't had to submit a claim with them. Recently, they sent me a renewal proposal that meant an increase in premium of ~£20, an example of loyalty penalty. I found a cheaper quote from another provider (~£60 cheaper) and called Admiral to cancel the renewal. They were very friendly and matched the quote I had. For the same cost, I then decided to stay with Admiral (less hassle than changing).”
Helpful Report
Posted 6 years ago
A Johnson
Unverified Reviewer
“Was in a non-fault accident where my car was written off. Was declared not at fault in just a few days, gave all the information they needed, got a full medical report from the GP and 17 months later, I've still not a penny of the £3000 they told me I should get from the other side because they're extremely slow with contacting me or the other side. I've paid a fortune in calls to admiral. I call ever couple of days and changed my insurer a YEAR ago to Hastings (best decision ever) and still there's no progress whatsoever in my claim!”
Helpful Report
Posted 6 years ago
JDM
Verified Reviewer
“really bad customer service. They stated that there was an issue with the "Claims Underwriting data base". I had to hold the line for over 15 minutes before they stated that everyone was OK. The whole experience including the 10 minutes on-line application was far too stressful.”
Helpful Report
Posted 6 years ago
Benjamin Connell
Verified Reviewer
“Insured with them for four years, always great service on the phone, always a good deal, until now anyway! If be happy to go back for the right price ;) I've also has a tour of their offices and they're a great company to work for.”
Helpful Report
Posted 6 years ago
Jonathan Myerscough
Unverified Reviewer
“Problems at beginning re payments , customer service was terrible ,not very helpful , come to renew as existing customer price gone up instead of down , but can get it cheaper if I was new customer ? How about cheaper insurance for those who don’t claim and are responsible /carful drivers ,”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Absolute cowboys. Completely incompetent from start to finish when dealing with a claim. Avoid this company unless you like having your time and money wasted.”
Helpful Report
Posted 6 years ago
Jennie Beardsley
Unverified Reviewer
“Fab customer service and my call handler was very thorough and understanding when I called to leave the company”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“So far so good. Easy to buy.”
Helpful Report
Posted 6 years ago
Rashmi Sharma
Unverified Reviewer
“Good deals for insurance”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I was with admiral for 2 years and never had any problem. Although my insurance was quite expensive. So I decide to use confused. com and came out with better prices for the same insurance coverage, so I contacted admiral to see if they would match the offers that I had, that they said wouldn't be possible. That is the only reason I change insurance.”
Helpful Report
Posted 6 years ago
Rudrahari Aryal
Unverified Reviewer
“Great very easy to view easy to buy.thanks”
Helpful Report
Posted 6 years ago
Admiral is rated 2.5 based on 1,744 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request