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Admiral Reviews

2.5 Rating 1,788 Reviews
36 %
of reviewers recommend Admiral
Company Reviews Questions Metrics
2.5
Based on 1,788 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
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Marta
Verified Buyer
“;)”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Helpful when someone hit my car and sorted quickly. Also able to arrange multi car easterly”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Scum bags Scum bags Scum bags wouldn't drive ever again if they were the only company to use terrible way to treat customer”
Helpful Report
(Car Insurance) - Posted 10 years ago
Roger
Verified Buyer
“Admiral provided me with a straight forward value for money policy.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Melike
Verified Buyer
“N/a”
Helpful Report
(Car Insurance) - Posted 10 years ago
Gordon
Verified Buyer
“Fantastic way of getting cheap car insurance, especially if you have young car owners in the house.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“good service”
Helpful Report
(Car Insurance) - Posted 10 years ago
Barry
Verified Buyer
“I didn't encounter any problems while dealing with admiral. Only reason I left was due to no longer having a car.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Derek
Verified Buyer
“good service with a very competetive price”
Helpful Report
(Car Insurance) - Posted 10 years ago
Brian
Verified Buyer
“Excellent service and very competitive”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Have not had to contact provider,therefore unable to pass any comments”
Helpful Report
(Car Insurance) - Posted 10 years ago
Tracy
Verified Buyer
“Someone had hit my car while I was not in there although there was CCTV on the premises admiral failed to gain a copy even with me stating at the time of the claim there was CCTV so now 7 months on I'm still waiting as other driver claims I reversed into them Something CCTV would have answered straight away! So instead Admiral doubled my premium and took without me even knowing so be careful they will take next years premium if you don't respond back and make sure you check junk mail as that's where your next years quotation will go. All in all very disappointed with admiral they haven't bothered with my claim just dragged there feet for 7 months,”
Helpful Report
(Car Insurance) - Posted 10 years ago
Joanne
Verified Buyer
“Up until I had to make a claim my opinion of Admiral was a good one. However, when I had cause to make a claim on my insurance due to my car being hit when it was parked outside my house, my initial positive opinion was completely blown apart. Whilst the staff I dealt with were courteous and polite, the way Admiral dealt with the claim was certainly not of a satisfactory standard. Even though I had a witness to the accident (which was clearly not my fault as I was not in the vehicle at the time), and a piece of the vehicle that hit me was left embedded in my vehicle (this was later matched to the offending vehicle at a later date), I feel that Admiral did not 'fight my corner' in getting liability admitted at all. In fact 4 weeks after the claim was made I was told by Admiral that they would be closing the case unless they received a copy of the witness statement which had been emailed across to them by myself twice and a copy also posted. The vehicle that hit my car belonged to a very well known and respected company and had it not been for me continually chasing them on an almost daily basis for nearly 3 months and having to get their PR department involved, liability would not have ever been obtained and I would have lost my no claims discount and excess payment etc. I do feel very let down strongly believe that once Admiral had got my money (they weren't the cheapest option but I wanted to be insured with a company I believed at the time to be reputable ) they just didn't care. I'm afraid that based on my experience I could not and would not recommend Admiral and I will not be insuring with them in the future.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Thomas
Verified Buyer
“Cheapest quote via Go Compare No trouble dealing with company on-line and extremely polite and efficient on the telephone. No cause to contact during the insurance year.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Richard
Verified Buyer
“Admiral is a fantastic insurance company and as long as they can come close to my lowest quote then I will always stick with them, they really do take the hassle out of car insurance!”
Helpful Report
(Car Insurance) - Posted 10 years ago
Roy
Verified Buyer
“I required a multi-car policy which Admiral supplied at a very good premium. I have only been with Admiral since April 14 and so I have not experienced what the renewal premium will be. But if it's as good as the initial premium quote I will be renewing my car insurance with them. Up to present, brilliant.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Sam Sneak
Unverified Reviewer
“I like Admiral. Great multi car policies”
Helpful Report
Posted 10 years ago
Carol Ann
Verified Buyer
“plenty of updates from provider, I receive a newsletter which is very informative. there weather warnings via email are also very good. good product at good price all be it your main contact is via email.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Best price I could find online and easy to arrange.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Charlotte
Verified Buyer
“Excellent service. Clear and efficient. Happy to help! Very happy customer : )”
Helpful Report
(Car Insurance) - Posted 10 years ago
Admiral is rated 2.5 based on 1,788 reviews
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