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Admiral Reviews

2.5 Rating 1,788 Reviews
36 %
of reviewers recommend Admiral
Company Reviews Questions Metrics
2.5
Based on 1,788 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
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Anonymous
Verified Buyer
“The ease of getting car insurance is so simple and a pure pleasure”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Good company. Relatively cheap insurance. Shocking cost to contact them for anything if u need to.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“The service to date from Admiral has been excellent throughout. Fortunately we have not had to make a claim against our policy, and hopefully never will. However, when a claim is made that is when you really find out how good, helpful and reliable the company are by the way and speed they responds - fingers crossed.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Excellent”
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(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“Claimed on my insurance for an accident that wasn't my fault,someone drove into my car when it was parked,and all handled well enough although slowly but now i find it has affected my renewal price and that of my children where i am down as a named driver and their insurance is with one of the admiral companies.Did not affect the price on another child who has insurance with a different company.Why should me and my children be out of pocket for an accident that was not my fault?????? needless to say we are all moving our insurance so well done Admiral you have lost 3 customers”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Would not recommend to anybody!!”
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(Car Insurance) - Posted 10 years ago
Charlie
Verified Buyer
“Good”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“had no reason for use, received "e" mails to let me know they were interested. good after care”
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(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Claim still ongoing. Have not had any updates other than when I called them. Sold my car, got a new one, was given an extortionate price to add to my multi car policy, and an extortionate price for new policy... The online price via a compare site was several hundred pounds cheaper. I went elsewhere and saved over £500 With another company.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Graham
Verified Buyer
“A very clear and easy transaction. I haven't had to make a claim and I guess this is where you'd really find out if your insurance company is any good or not.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“We only had windscreen cracked and this was seen to very quickly,thank you”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Customer service was great, and helped us save money by later adding and additional car to the policy.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I was quoted a great price as I was halfway filling the online form, and customer service rep from admiral (I believe a Welsh Company too!) phoned me saying he could help me complete the form on the telephone. I told him that on my previous insurance that I had a water leak and reported it to them. After talking to my previous insurers about the possibility of making a claim. Which I did not do ( I had the job repaired for £5.00 using my friend who is fully qualified!) After telling the admiral rep this he said he was going to make a record (I could hear him typing in) that would be seen by all insurers and if I remember he added £170 on top of the online quote,, just for me reporting the incident to my insurer without even making a claim! So no I cannot recommend this company to anyone. It was wrong for them to contact me in the middle of completing the online form on your site with a view to increasing the online quote. Regards”
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(Home Insurance) - Posted 10 years ago
Donna Anne
Verified Buyer
“We got our insurance for half the price”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Searching and purchasing my car insurance was so easy”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“It was ok”
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(Car Insurance) - Posted 10 years ago
William Steven
Verified Buyer
“lady was very good at helping me understanding what the policies cover and trying to get the price competertive”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Had to call them, and very helpful and dealt with straight away, weren't kept waiting.”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“The claim was for windscreen damage and once I had phoned the repairer arrived vet shortly afterwards and did a good job”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Admiral are okay to deal with. Get the impression that they are not the easiest to work for. Sometimes it is unclear where you stand on issues with them.”
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(Car Insurance) - Posted 10 years ago
Admiral is rated 2.5 based on 1,788 reviews
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