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Admiral Reviews

2.5 Rating 1,788 Reviews
36 %
of reviewers recommend Admiral
Company Reviews Questions Metrics
2.5
Based on 1,788 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
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Anonymous
Verified Buyer
“Excellent service”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“forms easy to complete”
Helpful Report
(Car Insurance) - Posted 10 years ago
James
Verified Buyer
“I have encountered no problems thus far with my dealings with this company.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Stephen
Verified Buyer
“I went with Admiral on the basis of a low quote and an apparently good level of cover. From the outset, they seemed to be at pains to tell me about all the things that were excluded and what might invalidate my cover. When I told them (with as much notice as I could) I was having a (relatively small) extension built, they immediately suspended my cover and didn't want to know any of the details. I had to then very quickly find another provider or risk being uninsured. Throughout my (short) time with Admiral I felt as though all the effort and risk was on my part, and none on theirs. I wouldn't go with them again or recommend them to anybody else.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Paul
Verified Buyer
“Very easy to understand and discuss policy, efficient responses and remittance of communication. Thank you.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Kevin
Verified Buyer
“Policy was very good value, much cheaper than renewal quote. We then had to make a claim for 'loss of water', always a worry when you have just saved on your premium. Speed of response and settlement of claim was first rate - could not be faulted. Highly recommended.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Very pleased with the service provided, good price. Benefit from multi car policy and added drivers to cars with efficiency.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Nazama
Verified Buyer
“Very good car insurance”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Best value by far in terms of price and terms. Even better when 2cars added to policy. So far can not fault them.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Wouldn't recommend, ask to send copies of things in with no explanation why”
Helpful Report
(Van Insurance) - Posted 10 years ago
Charlotte
Verified Buyer
“Easy to communicate them”
Helpful Report
(Car Insurance) - Posted 10 years ago
Bernard
Verified Buyer
“my insurance is now due to renew, suprize suprize it's gone up by £77.38 I have NOT made a claim or given any cause for them to increase it in any way. I shall not renew if I can find how to stop it on line”
Helpful Report
(Car Insurance) - Posted 10 years ago
James
Verified Buyer
“Good service, was online but had to end up phoning & got a better deal . Just proves still can't beat human interaction.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Brian
Verified Buyer
“Very Impressed. The best insurance company I have dealt with.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I found them very helpful and very reasonable on price”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“The service was exallent”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“They were friendly; straight forward and definatley the cheapest”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“The person that I spoke to initially after that crash was very helpful and sympathetic. However contact after that was not so clear and I did not hear from Admiral for long periods of time, the process took months and was very stressful. I did not feel that I was kept informed.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Nigel
Verified Buyer
“Changing insurers was made easy through the helpful staff and they were very helpful when I needed to amend the policy. Done in minutes. No fuss.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Chris
Verified Buyer
“Excellent service.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Admiral is rated 2.5 based on 1,788 reviews
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