Login
Start Free Trial Are you a business? Click Here

Admiral Reviews

2.5 Rating 1,788 Reviews
36 %
of reviewers recommend Admiral
Company Reviews Questions Metrics
2.5
Based on 1,788 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read Admiral Reviews
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Amanda
Verified Buyer
“Unhappy with my experience when I was hit by another car driver in Dec 2014. V little communication from the insurer regarding how long my claim will take,how much I am entitled too.I am still in pain with my back and neck -physio can't help me and has requested that my insurer puts me in contact with a consultant,I'm still waiting. I have been unable to return to work as a teacher.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Joanne
Verified Buyer
“After having house insurance for 16 years and never having to make a claim I recently experienced a problem with a leaking shower tray. I thought I would call Admiral to see if my policy covered this. This is where the problem starts. I called the helpline to find out if I was covered and my question could not be answered. I needed to be put through to the claims department. A few days later I had not received a reply. I called again. When I finally got a call, after a few minutes I was told that I was not covered. However, the result of this phone call means that it is now logged on my records as a "withdrawn claim" and will affect future policies I take out. I find this extremely disappointing, poor service and very frustrating. I have since spoken to Admiral about this with absolutely no redress and I have asked for them to provide me with details of the Financial Conduct Authority to make a complaint. After 2 emails I still await a response....... Customer service beyond poor.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Overall service has been average, but on occasions we have had to chase up on a claim, outcome was good”
Helpful Report
(Home Insurance) - Posted 10 years ago
Lisa
Verified Buyer
“Had a problem with a male in customer service. Was able to speak to his manager who was very nice and helpful. Defiantly would use admiral again. That was just one instance.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Competitive premium, clear documentation, provides the cover I need.”
Helpful Report
(Home Insurance) - Posted 10 years ago
James
Verified Buyer
“Quite good dealings with the Canadian gent that I first spoke to and bought the the policy ,as I remember it was clear and precise . Was happy with the price after getting outrageous quotes from companies (admiral included)”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“very good to deal with.”
Helpful Report
(Van Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“not been with you long so cannot say to much.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“tried to call to get quote for my daughters car insurance but was put in a queue and never got answered within half an hour, and we were charged for this on our telephone bill ,thought this was very poor service”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“ok”
Helpful Report
(Car Insurance) - Posted 10 years ago
Guy
Verified Buyer
“Very competitive and customer service excellent”
Helpful Report
(Van Insurance) - Posted 10 years ago
Chris
Verified Buyer
“Not only did I save money but got insurance with a well known insurer .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I wanted to renew my insurance thought it would be cheaper as been with the company but was more expensive.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Not the cheapest online but service very good, so went to you first for my house insurance, that should say it all . Looking forward to renewing both polices if you are still competitive.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Daniel
Verified Buyer
“Found Admiral very very easy to deal with, their on line documents were ready within 10 minutes of finishing the call and they offered me great advice on how to get cheaper car insurance with them. As a result I will look to move my house insurance to them . . . hope it's as good!!”
Helpful Report
(Car Insurance) - Posted 10 years ago
Marian
Verified Buyer
“Excellent.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Darren
Verified Buyer
“No complaints”
Helpful Report
(Van Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Easy efficient and good value”
Helpful Report
(Car Insurance) - Posted 10 years ago
Justin
Verified Buyer
“always very good cant fault anyone keep it up guys exellent service..”
Helpful Report
(Van Insurance) - Posted 10 years ago
Izabela
Verified Buyer
“thank You very much it's my first car incurance . I'm very happy customer service is very good.I will stay with Admiral forever .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Admiral is rated 2.5 based on 1,788 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request