“Very simple straightforward process - Admiral called me back after my Go Compare quote and talked through my cover needs fro my new car - all set up in place for me to collect my car and drive home!”
“I found one of the best car and financial institution who really helps me out in understanding my policy better and after participating in a short survey and receiving an instrument for 3 months (before my car insurance expires) to attach into my cigarette lighter, I could also achieve to pay less for my insurance next year. Thank You very much, Dear Admiral Team!”
“someone went into the back of my van, the claim still not settled since march. keep asking me to provide more and more evidence, 35 phone calls so far by far the worst ordeal i have ever faced”
“I sent a copy of my previous Insurance showing my No claims record to Admiral, which they said they had
not received and my purchased policy would be void in 24hrs. Fortunately I had a copy of that document
which I sent by secure mail that day. Obviously in a state of some alarm, I phoned Admiral to ensure that
my cover was in place. The lady I spoke to said it had been received, and my insurance was in place!
Question?
Who lost my documents, was it Royal Mail, or was it lost in-house Admiral.
% Probably Royal Mail as I hope to keep Admiral as my insurer.”
“I do not like the fact that I have to pay for a premium line costs when I want to phone them. On principle that I think this is entirely WRONG to charge their clients these rates. I will not be using them again when my insurance expires. If I have got this wrong and you telephone them for free then I apologise but then they have still failed in that I do not know about it. If I am correct then hang your heads in shame Customer Service what customer device?”
