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Admiral Reviews

2.5 Rating 1,788 Reviews
36 %
of reviewers recommend Admiral
Company Reviews Questions Metrics
2.5
Based on 1,788 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
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Anonymous
Verified Buyer
“Hassle free”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Usually a 1st class service”
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(Car Insurance) - Posted 10 years ago
Lee
Verified Buyer
“good insurance”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“lets hope you dont increase the renew every like other insurances”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“????”
Helpful Report
(Home Insurance) - Posted 10 years ago
David
Verified Buyer
“I do not like the fact that I have to pay for a premium line costs when I want to phone them. On principle that I think this is entirely WRONG to charge their clients these rates. I will not be using them again when my insurance expires. If I have got this wrong and you telephone them for free then I apologise but then they have still failed in that I do not know about it. If I am correct then hang your heads in shame Customer Service what customer device?”
Helpful Report
(Car Insurance) - Posted 10 years ago
Deborah
Verified Buyer
“No interaction or need to use policy. Initial pricing very good, looking forward to the renewal quote/offer.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Excellent service gave me plenty of choice and didn't try to pushe for a sale”
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(Car Insurance) - Posted 10 years ago
John
Verified Buyer
“Great service, quick and efficient”
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(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“Took out an initial policy, then made it a multi car policy…………..all sorted with ease, and clarity of future pricing and renewal dates etc.”
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(Car Insurance) - Posted 10 years ago
Jeff
Verified Buyer
“We have two children under six years old, and both adults work so need an easy, fuss-free experience. Thank-you.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“Easy to organise and the extra cost of "platinum" seemed to offer much more cover at not much more cost. The extra cost of "accidental damage" for both contents and the building seemed well worthwhile to me, but as I haven't made a claim I cannot comment on how good it turns out to be in practice. Only thing I didn't like is that you have to print off all the documentation, they don't send it by post.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Malcolm
Verified Buyer
“I am very happy with the service I got thank you”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Good value and reassuringly professional.”
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(Home Insurance) - Posted 10 years ago
John
Verified Buyer
“Excellent service and would recommend to anybody who was looking for insurance regards john”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I thought I had chosen all that was required for my home and contents policy. On discussion with an advisor prior to purchase he pointed out that I had included items which were already covered e.g. mobile phones and computer equipment valued at £1000 or less. The result was a reduction in premium which I had already considered to be good value for money. Normally my experience of advisors is that of someone who wants to make a sale and include items to increase the premium to be paid. I cannot express my gratitude enough to the individual with whom I spoke. I cannot recommend Admiral highly enough.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Ivor
Verified Buyer
“As expected the details of my requirement were conveyed and transfer to new vehicle was quick and efficient.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“The price for the insurance was unbeatable. The policy excellent everything i needed.Just perfect. I will use again.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“too much waiting time on telephone”
Helpful Report
(Home Insurance) - Posted 10 years ago
Tony
Verified Buyer
“The staff at Admiral that dealt with my claim were very helpful, however, the company they recommended that I use to negotiate on my behalf with the third party insurers were slow to act and I was forced to use the services of another such company.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Admiral is rated 2.5 based on 1,788 reviews
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