Admiral Reviews

Name: Admiral
Rating: 2.48

2.5 Rating 1,806 Reviews

36 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.5

Based on 1,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Admiral 1 star review on 18th December 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“better than expected”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very good experience with this company I am planning to stick with it”

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(Car Insurance) - Posted 10 years ago

“So far so good”

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(Car Insurance) - Posted 10 years ago

“Claim was dealt with very promptly”

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(Home Insurance) - Posted 10 years ago

“No problems with my dealings with Admiral - look forward to the renewal date in April 2016”

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(Home Insurance) - Posted 10 years ago

“The advisor back in june was most helpful as I had messy policies , the reminder to add cars as and when the renew dates fell were received in plenty of time .”

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(Car Insurance) - Posted 10 years ago

“Slight problem over a 4 year and 11 months old enquiry (not even a claim!) that meant the on-line application wouldn't go through, and all had to be repeated on the phone . . .”

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(Home Insurance) - Posted 10 years ago

“Very sympathetic, clear and helpful, above all the speed in dealing with my problem.”

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(Home Insurance) - Posted 10 years ago

“I had to call them about a change in named driver's circumstances and was dealt with promptly and efficiently.”

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(Car Insurance) - Posted 10 years ago

“So helpfull. And saved me money”

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(Van Insurance) - Posted 10 years ago

“Very gopd”

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(Home Insurance) - Posted 10 years ago

“Very nice insurance”

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(Car Insurance) - Posted 10 years ago

“Everything is fine”

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(Car Insurance) - Posted 10 years ago

“I have Admiral 'emergency' boiler cover. My boiler failed on Sunday and since then it has been an absolute farce. First they sent an engineer who seemingly had no idea of how a boiler works. Since then I simply can't get in touch with anyone at Admiral who can tell me what is going on. If you have an inquiry, you need to speak to the 'claims department'. Problem is, you can't be put through to the claims department. You have to wait for them to call you within the next 4 or 5 hours. Even then, they call for all of two rings. 3 TIMES I haven't been able to answer their calls even though I have my phone with me. They just leave a message asking for you to call them back. Even though that is impossible, you have to make ANOTHER phone call appointment for them to call you. This is supposed to be an emergency service. My wife has anemia and she gets very cold. Admiral have left us with no heating for over 3 days so far. Lets be real, I could have got a plumber to fix it two days ago. I have lost days to Admiral, but unfortunately, Admiral just don't care!! If I wanted to buy a service, I would be put through to someone straight away. As I need to make a claim, they are not willing to speak to me.”

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Posted 10 years ago

“somebody tried to steel may van. report to police, same day report to insurance company. not alow to repair tel wait. Waiting for week no responded. called again . lost my claim info. van in rented garage stay 10 days! no action. I paid for garage, recovery from my money. to repair takes 3 weeks more. no replacement van given. after that canceled my insurance, because they not provided proper service. promised refund money by phone. after 2 weeks received letter, that no refunds be made!!! balance about £700 missed (stolen). My advice - run away from that company. Stanislovas Griskevicius Vistan Ltd”

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(Van Insurance) - Posted 10 years ago

“The website was good. Saved a lot of money but as I did it over the phone I didn't get a meerkat which bugged me !”

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(Car Insurance) - Posted 10 years ago

“Went with Admiral as they provided Best value price for a multi car policy. I”

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(Car Insurance) - Posted 10 years ago

“a good quick addition to my multi car policy with documents by post as requested.”

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(Car Insurance) - Posted 10 years ago

“Do not understand how they justify there renewal quotes. Been with these for 4 years now and each year my renewal quote has doubled (without making any claims), yet when you go on gocompare they are the cheapest so have to start as a new customer each year. This year I am done being a loyal customer a greedy insurer!”

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Posted 10 years ago

“Very easy to but insurance, very short waiting time. When you spoke to them they were really helpful with any queries you had or if you had any extra questions you wanting answering. Will definitely be back in the near future.”

Helpful Report

(Car Insurance) - Posted 10 years ago

Admiral is rated 2.5 based on 1,806 reviews