Admiral Reviews

Name: Admiral
Rating: 2.55

2.6 Rating 1,714 Reviews

38 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.6

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to add someone never no problems with company”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Very helpful and quick very clear when discussing policy”

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(Car Insurance) - Posted 7 years ago

“No review really--just went with the best quote--be interesting to see what is quoted at renewal time. No doubt it will be a lot higher--it usually is even if you have not made a claim.”

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(Car Insurance) - Posted 7 years ago

“Very good service and very helpful on telephone took out house insurance too when it was due and got a further discount would recommend.”

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(Home Insurance) - Posted 7 years ago

“Had to pay extra z £60 because I had a speeding fine 5 years. My license is clear I've checked it but they said it's still on there .. I told them I will go with someone else next year and they where not bothered”

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(Car Insurance) - Posted 7 years ago

“Very good , quick and easy service. Everything I could ask for.”

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(Car Insurance) - Posted 7 years ago

“Cheap and easy to do”

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(Car Insurance) - Posted 7 years ago

“Wasn’t impressed that the fact I work in the motor trade I am unable to drive other people’s cars i.e friends cars that are full comp covered. I understand that certain insurance companies have different criteria but it should have stated this when I put my profession. I would of looked for a different provider if I had known”

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(Car Insurance) - Posted 7 years ago

“Helped me arrange a multi-car policy that saved me hundreds of pounds as opposed to sorting separately.”

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Posted 7 years ago

“I have received good customer service since I have joined Admiral car insurance company. I am more than willing to continue utilising the services.”

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(Car Insurance) - Posted 7 years ago

“My car has been insured with Admiral for a number of years and more recently I have taken out Home Contents Insurance. I have never had to make a claim, but I have on occasions had personal and on line contact with them and they have always been courteous and very helpful.”

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(Home Insurance) - Posted 7 years ago

“They do not care about the customer, not listen and they lie people what to do after something happen. They don't want to solve the problem.”

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Posted 7 years ago

“have not read a good report on them was going to insure with them seems a good price but the reviews no thanks why do these firms never go skint”

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Posted 7 years ago

“I wanted a new insurance company for my car as Sainsbury's had been an absolute nightmare. Admiral provided a good value for money offer and I went for it- simple as that!”

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(Car Insurance) - Posted 7 years ago

“My father cancelled his renewal policy as it was too expensive. Unknown to him the customer service lady debited his account at over £1,000! He only noticed when checking his bank statement. Admiral were quick to resolve the issue after obtaining phone records and confirmed that he did request the policy to be terminated.”

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Posted 7 years ago

“not ant loyalty with customer”

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Posted 7 years ago

“nothing rubbish company”

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Posted 7 years ago

“Had an insurance with them almost a year at 900£ per year.Last month i bumped into someone,literally running 3 miles /hour.The stupid idiot claim personal injury as I have taken photos of her car and the car was just fine.I called admiral and inform them and they were nice and so on, however my renewal policy came back at 1900£.called admiral customer service and they told me then that the actual idiot has claimed but they could not be bothered to inform you hence the increase , however they did not dispute the claim as the lady was also their customer :) so cheaper for them to settle.I have not even been asked questions etc , no photos to send , they just decided to give her the money.No medical expertise required. Anyway they drove down my no claim to 3 years from 7, and offered me lastly 1300 ~£ per year. I went online submitted all the information and got a new quote at 680£ providing my 6 penalty points and the claim for which the amount is still secret ( they did not want to tell me what they decided to settle in my name.)”

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Posted 7 years ago

“It's nice and easy to do everything.”

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(Car Insurance) - Posted 7 years ago

“I I would never use them again And my father was with them as well And he will never use them again Told us lies”

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(Car Insurance) - Posted 7 years ago

Admiral is rated 2.6 based on 1,714 reviews