Admiral Reviews

Name: Admiral
Rating: 2.58

2.6 Rating 1,682 Reviews

39 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.6

Based on 1,682 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Julius

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went through a cash back site, admiral experience an IT issue but said I was still eligible for the cash back (I have the email which they sent confirming this) and would receive it after 90days, did not receive this, I chase them and they now say I am not eligle for this. The cash back was the only reason I went with them as without it other places were cheaper. Will not use them again as they do not stick with their word”

Helpful Report

Posted 7 years ago

“5 star services company”

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(Car Insurance) - Posted 7 years ago

“So far I am very happy with Admiral. Thank you.”

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(Car Insurance) - Posted 7 years ago

“I haven't needed to make a claim with admiral but I thought they were quite expensive to be honest”

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(Car Insurance) - Posted 7 years ago

“Really quick, really easy and great customer service!”

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(Car Insurance) - Posted 7 years ago

“i was insuring my L200 Pickup and it took me quit some time to convince the chap on the phone that it was NOT for commercial use but pleasure only ...to the point were i was going to look else were not very satisfactory .”

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(Van Insurance) - Posted 7 years ago

“Reliable and easy to use”

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(Car Insurance) - Posted 7 years ago

“Terrible service and rip off prices, anything I mentioned added more money to the quote and they had the gall to charge me an extortionate cancellation fee...for two minutes if their time! Got over 13 insurers online that were over 50% cheaper”

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Posted 7 years ago

“Been with admiral for a year now started my policy in August last year, changed car exactly a month later with no issues. Just renewed my policy, husband has gained 3points for his excellent driving skills this year, renewal quote cheaper than any other even through comparison sites and direct searches. Absolute breeze updating my details and arranging renewal. Customer service has always been excellent helpful and friendly staff!”

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Posted 7 years ago

“Excilent”

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(Van Insurance) - Posted 7 years ago

“I am happy with policy but have experienced real difficulty with accessibility to online documents. I do most of my banking etc on line but this is the worst I have experienced!”

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(Car Insurance) - Posted 7 years ago

“I took out home insurance, and at the time they asked if I'd be interested in a quote for car insurance (when it was due 9 months later). I said yes. Next thing I get a cover note and motor policy and they wanted a payment. Although they apologised and didn't take money I decided to tell them I wasn't interested in motor insurance with them. They then said I'd got a 'multi insurance' quote and wanted another £50. I told them no way and they backed down. I'm appalled by their shady practices and the sooner I can take my business elsewhere the better. I just don't trust them. What they did wasn't what you'd expect from a boae fide company!”

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Posted 7 years ago

“no real experience to report on”

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(Car Insurance) - Posted 7 years ago

“Good quote good features”

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Posted 7 years ago

“Ok service but expensive to add a temporary visitor to policy ( £50 for a week 51 yr old with no points or accidents )”

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(Car Insurance) - Posted 7 years ago

“GOOD SERVICE EASY TO DEAL WITH MOST THINGS YOU CAN DO ON LINE WHICH IS GOOD AND SAVES TIME”

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(Car Insurance) - Posted 7 years ago

“Cheap and okay at first but when switching my car for another one more than half the value of the first one and a 1ltrs engine compared to a 3ltrs they only knocked £20 off. Got a quote elsewhere and it was £300's cheaper. Won't be going to them again too exspensive.”

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(Car Insurance) - Posted 7 years ago

“What ever you do don't get a policy with admiral promise you the earth and don't deliver really regret taking a policy with them”

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(Car Insurance) - Posted 7 years ago

“Very helpful, explained everything without being overbearing”

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(Car Insurance) - Posted 7 years ago

“Even one star is too much. Avoid at all costs; I had a car accident with minor dent and some steering damage. Garage brought it back to me after 3 weeks and 100 phone calls later, not even fixed properly. Had to be returned back to the garage to fix the cheap work which had been done. Worst of all is that I had to chase for everything, no communication from them which made the situation stressful and disappointing. For info I am with bell insurance, which is dealt with by admiral, all the same thing.”

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Posted 7 years ago

Admiral is rated 2.6 based on 1,682 reviews