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Admiral Reviews

2.5 Rating 1,788 Reviews
36 %
of reviewers recommend Admiral
Company Reviews Questions Metrics
2.5
Based on 1,788 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
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Debbie Lamb
Unverified Reviewer
“Quote was by far the cheapest, application was easy and all paperwork sent swiftly.”
Helpful Report
Posted 7 years ago
Thomas
Verified Reviewer
“I had somone make a claim against me for a tiny bump and admiral have stung me with paying £1750 for it when the damage was £500-£800 tops, replacing a bumper on a vauxall insignia and car hire would no way come to £1750, it should of went down as knock for knock but the man that was Pakistan of orìgin and he milked my insurance for all he could get, im suprised he didnt claim whiplash as well do not buy admiral unless you like paying for insurance that doesnt really insure you all the best ?”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Another year of the premium lottery from Admiral and I was really not surprised to discover yet again an attempt to impose another significant increase, this time it was +32%. As a customer of 13 years standing I didn't even bother of going through the charade of speaking to the customer retention team on this occasion but switched to another insurer who offered the exact same policy but saved myself £150.”
Helpful Report
Posted 8 years ago
Owen
Verified Reviewer
“Very easy to set up Van insurance with them... DOWNSIDE=I could not change to "car insurance"....had to start a new cover ALL OVER AGAIN (not good)”
Helpful Report
(Van Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“After all the advertising about car and now household insurance Admiral have not been in touch with me. Their loss, I insured the house and contents with another company. Their sales service needs to be investigated....... never mind the gogeous advertising model.”
Helpful Report
(Car Insurance) - Posted 8 years ago
Sue
Unverified Reviewer
“Trying to sort a policy renewal out for my mother due to a bereavement. Took ages, things were supposed to be altered when I phoned previously but weren't. The person who eventually sold me the new home policy was very good but the rest was poor.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Paid my years insurance in full then they loaded up my insurance for a accident but I never had they said if I cancel the insurance I would only get half my money back so I had to pay another 250 pounds”
Helpful Report
(Van Insurance) - Posted 8 years ago
Chris
Verified Reviewer
“The driving tracker provided seemed to be incorrect readings. I started off at gold for a while and when I was approaching the end it the. Went to bronze. I drove at the speed limit at all times and carefully braked etc as I would normally drive”
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(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Excellent!”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Clearly cancelled the policy charged me £25 for the privilege doubled it £50 when I refused to pay now chasing me relentlessly for the money but phone text and email”
Helpful Report
(Car Insurance) - Posted 8 years ago
Lily
Verified Reviewer
“Very arrogant greedy and unhelpful insurance company I have ever had to, unfortunately, deal with. This will definitely not be posted.”
Helpful Report
(Car Insurance) - Posted 8 years ago
Adrian
Verified Reviewer
“Great company, great communication, great prices.”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“To exspensive”
Helpful Report
(Van Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Good service clearly given”
Helpful Report
(Car Insurance) - Posted 8 years ago
Julie
Verified Reviewer
“Easy to add someone never no problems with company”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Very helpful and quick very clear when discussing policy”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“No review really--just went with the best quote--be interesting to see what is quoted at renewal time. No doubt it will be a lot higher--it usually is even if you have not made a claim.”
Helpful Report
(Car Insurance) - Posted 8 years ago
Gladys
Verified Reviewer
“Very good service and very helpful on telephone took out house insurance too when it was due and got a further discount would recommend.”
Helpful Report
(Home Insurance) - Posted 8 years ago
Paul
Verified Reviewer
“Had to pay extra z £60 because I had a speeding fine 5 years. My license is clear I've checked it but they said it's still on there .. I told them I will go with someone else next year and they where not bothered”
Helpful Report
(Car Insurance) - Posted 8 years ago
Callum
Verified Reviewer
“Very good , quick and easy service. Everything I could ask for.”
Helpful Report
(Car Insurance) - Posted 8 years ago
Admiral is rated 2.5 based on 1,788 reviews
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