Admiral Reviews

Name: Admiral
Rating: 2.48

2.5 Rating 1,798 Reviews

36 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.5

Based on 1,798 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Admiral 1 star review on 18th December 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very arrogant greedy and unhelpful insurance company I have ever had to, unfortunately, deal with. This will definitely not be posted.”

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(Car Insurance) - Posted 8 years ago

“Great company, great communication, great prices.”

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(Car Insurance) - Posted 8 years ago

“To exspensive”

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(Van Insurance) - Posted 8 years ago

“Good service clearly given”

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(Car Insurance) - Posted 8 years ago

“Easy to add someone never no problems with company”

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(Car Insurance) - Posted 8 years ago

“Very helpful and quick very clear when discussing policy”

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(Car Insurance) - Posted 8 years ago

“No review really--just went with the best quote--be interesting to see what is quoted at renewal time. No doubt it will be a lot higher--it usually is even if you have not made a claim.”

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(Car Insurance) - Posted 8 years ago

“Very good service and very helpful on telephone took out house insurance too when it was due and got a further discount would recommend.”

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(Home Insurance) - Posted 8 years ago

“Had to pay extra z £60 because I had a speeding fine 5 years. My license is clear I've checked it but they said it's still on there .. I told them I will go with someone else next year and they where not bothered”

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(Car Insurance) - Posted 8 years ago

“Very good , quick and easy service. Everything I could ask for.”

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(Car Insurance) - Posted 8 years ago

“Cheap and easy to do”

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(Car Insurance) - Posted 8 years ago

“Wasn’t impressed that the fact I work in the motor trade I am unable to drive other people’s cars i.e friends cars that are full comp covered. I understand that certain insurance companies have different criteria but it should have stated this when I put my profession. I would of looked for a different provider if I had known”

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(Car Insurance) - Posted 8 years ago

“Helped me arrange a multi-car policy that saved me hundreds of pounds as opposed to sorting separately.”

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Posted 8 years ago

“I have received good customer service since I have joined Admiral car insurance company. I am more than willing to continue utilising the services.”

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(Car Insurance) - Posted 8 years ago

“My car has been insured with Admiral for a number of years and more recently I have taken out Home Contents Insurance. I have never had to make a claim, but I have on occasions had personal and on line contact with them and they have always been courteous and very helpful.”

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(Home Insurance) - Posted 8 years ago

“They do not care about the customer, not listen and they lie people what to do after something happen. They don't want to solve the problem.”

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Posted 8 years ago

“have not read a good report on them was going to insure with them seems a good price but the reviews no thanks why do these firms never go skint”

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Posted 8 years ago

“I wanted a new insurance company for my car as Sainsbury's had been an absolute nightmare. Admiral provided a good value for money offer and I went for it- simple as that!”

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(Car Insurance) - Posted 8 years ago

“My father cancelled his renewal policy as it was too expensive. Unknown to him the customer service lady debited his account at over £1,000! He only noticed when checking his bank statement. Admiral were quick to resolve the issue after obtaining phone records and confirmed that he did request the policy to be terminated.”

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Posted 8 years ago

“not ant loyalty with customer”

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Posted 8 years ago

Admiral is rated 2.5 based on 1,798 reviews