Admiral Reviews

Name: Admiral
Rating: 2.49

2.5 Rating 1,788 Reviews

36 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.5

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Admiral 1 star review on 17th October 2025

Riley

Admiral 1 star review on 10th October 2025

Jane Strongman

Admiral 1 star review on 9th October 2025

Juliana Patra

Admiral 1 star review on 22nd September 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Admiral 1 star review on 20th September 2025

Aubrey Brooklyn

Admiral 1 star review on 17th September 2025

Angelica

Admiral 1 star review on 14th September 2025

Came Across WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Help Fight Fraud Case

Anonymous

Anonymous // 01/01/2019

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“No issues very easy to understand”

Helpful Report

(Car Insurance) - Posted 8 years ago

“They cancelled my policy because I missed two payments. Now they won't renew my policy I've got to pay the outstanding balance. I've also got to find another car insurance plus still pay my outstanding balance. They are the worse car insurance ever not helpful at all. They are shit”

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Posted 8 years ago

“They wanted to charge me an excess of £375 as I had only been driving my car for 2 years, midway through my policy. Just a total con. I accordingly cancelled my insurance and am now insured with another via a comparison web site at a significantly lesser figure. Admiral are just con artists.”

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Posted 8 years ago

“I am not all that happy as I found the process very hard with so many questions bothering an was unable to complete the process on the website but had to ring them”

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Posted 8 years ago

“Someone run into me 100% their fault and a considerable amount was put onto my policy for three years.”

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(Car Insurance) - Posted 8 years ago

“I asked twice for the policy documentation - nothing! I will never purchase any policy from Admiral again.”

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(Home Insurance) - Posted 8 years ago

“No complaints whatsoever”

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(Car Insurance) - Posted 8 years ago

“Went through a cash back site, admiral experience an IT issue but said I was still eligible for the cash back (I have the email which they sent confirming this) and would receive it after 90days, did not receive this, I chase them and they now say I am not eligle for this. The cash back was the only reason I went with them as without it other places were cheaper. Will not use them again as they do not stick with their word”

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Posted 8 years ago

“5 star services company”

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(Car Insurance) - Posted 8 years ago

“So far I am very happy with Admiral. Thank you.”

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(Car Insurance) - Posted 8 years ago

“I haven't needed to make a claim with admiral but I thought they were quite expensive to be honest”

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(Car Insurance) - Posted 8 years ago

“Really quick, really easy and great customer service!”

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(Car Insurance) - Posted 8 years ago

“i was insuring my L200 Pickup and it took me quit some time to convince the chap on the phone that it was NOT for commercial use but pleasure only ...to the point were i was going to look else were not very satisfactory .”

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(Van Insurance) - Posted 8 years ago

“Reliable and easy to use”

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(Car Insurance) - Posted 8 years ago

“Terrible service and rip off prices, anything I mentioned added more money to the quote and they had the gall to charge me an extortionate cancellation fee...for two minutes if their time! Got over 13 insurers online that were over 50% cheaper”

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Posted 8 years ago

“Been with admiral for a year now started my policy in August last year, changed car exactly a month later with no issues. Just renewed my policy, husband has gained 3points for his excellent driving skills this year, renewal quote cheaper than any other even through comparison sites and direct searches. Absolute breeze updating my details and arranging renewal. Customer service has always been excellent helpful and friendly staff!”

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Posted 8 years ago

“Excilent”

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(Van Insurance) - Posted 8 years ago

“I am happy with policy but have experienced real difficulty with accessibility to online documents. I do most of my banking etc on line but this is the worst I have experienced!”

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(Car Insurance) - Posted 8 years ago

“I took out home insurance, and at the time they asked if I'd be interested in a quote for car insurance (when it was due 9 months later). I said yes. Next thing I get a cover note and motor policy and they wanted a payment. Although they apologised and didn't take money I decided to tell them I wasn't interested in motor insurance with them. They then said I'd got a 'multi insurance' quote and wanted another £50. I told them no way and they backed down. I'm appalled by their shady practices and the sooner I can take my business elsewhere the better. I just don't trust them. What they did wasn't what you'd expect from a boae fide company!”