Admiral Reviews

Name: Admiral
Rating: 2.47

2.5 Rating 1,810 Reviews

36 %

of reviewers recommend Admiral

Company Reviews

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Metrics

2.5

Based on 1,810 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Admiral 1 star review on 18th December 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very cheap insurance”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Admiral is the only car insurance that loads excess due to having attended a driver speed awareness course which due to attending does not create points on dvr licence thus not regarded as an offence being committed along with making the driver more aware of speeds for areas traveler along. This company is falsely extorting money from client's. Would not recomended.”

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Posted 8 years ago

“No issues very easy to understand”

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(Car Insurance) - Posted 8 years ago

“They cancelled my policy because I missed two payments. Now they won't renew my policy I've got to pay the outstanding balance. I've also got to find another car insurance plus still pay my outstanding balance. They are the worse car insurance ever not helpful at all. They are shit”

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Posted 8 years ago

“They wanted to charge me an excess of £375 as I had only been driving my car for 2 years, midway through my policy. Just a total con. I accordingly cancelled my insurance and am now insured with another via a comparison web site at a significantly lesser figure. Admiral are just con artists.”

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Posted 8 years ago

“I am not all that happy as I found the process very hard with so many questions bothering an was unable to complete the process on the website but had to ring them”

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Posted 8 years ago

“Someone run into me 100% their fault and a considerable amount was put onto my policy for three years.”

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(Car Insurance) - Posted 8 years ago

“I asked twice for the policy documentation - nothing! I will never purchase any policy from Admiral again.”

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(Home Insurance) - Posted 8 years ago

“No complaints whatsoever”

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(Car Insurance) - Posted 8 years ago

“Went through a cash back site, admiral experience an IT issue but said I was still eligible for the cash back (I have the email which they sent confirming this) and would receive it after 90days, did not receive this, I chase them and they now say I am not eligle for this. The cash back was the only reason I went with them as without it other places were cheaper. Will not use them again as they do not stick with their word”

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Posted 8 years ago

“5 star services company”

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(Car Insurance) - Posted 8 years ago

“So far I am very happy with Admiral. Thank you.”

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(Car Insurance) - Posted 8 years ago

“I haven't needed to make a claim with admiral but I thought they were quite expensive to be honest”

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(Car Insurance) - Posted 8 years ago

“Really quick, really easy and great customer service!”

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(Car Insurance) - Posted 8 years ago

“i was insuring my L200 Pickup and it took me quit some time to convince the chap on the phone that it was NOT for commercial use but pleasure only ...to the point were i was going to look else were not very satisfactory .”

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(Van Insurance) - Posted 8 years ago

“Reliable and easy to use”

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(Car Insurance) - Posted 8 years ago

“Terrible service and rip off prices, anything I mentioned added more money to the quote and they had the gall to charge me an extortionate cancellation fee...for two minutes if their time! Got over 13 insurers online that were over 50% cheaper”

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Posted 8 years ago

“Been with admiral for a year now started my policy in August last year, changed car exactly a month later with no issues. Just renewed my policy, husband has gained 3points for his excellent driving skills this year, renewal quote cheaper than any other even through comparison sites and direct searches. Absolute breeze updating my details and arranging renewal. Customer service has always been excellent helpful and friendly staff!”

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Posted 8 years ago

“Excilent”

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(Van Insurance) - Posted 8 years ago

“I am happy with policy but have experienced real difficulty with accessibility to online documents. I do most of my banking etc on line but this is the worst I have experienced!”

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(Car Insurance) - Posted 8 years ago

Admiral is rated 2.5 based on 1,810 reviews