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Policy Expert Reviews

4.7 Rating 20,240 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,240 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
I was very pleased that when the renewal came round the increase in price was reasonable and that I did not have to shop around.
Helpful Report
Posted 6 years ago
So far all my experiences with policy expert have been very good and the fact that my house premium had only gone up by a few pounds and was still very competitive was most pleasing
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Posted 6 years ago
It's a company we've used before and are very happy with the cover. Not the cheapest but cost is not necessarily the only criterion in deciding to renew our policy.
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Posted 6 years ago
Understanding and efficient
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Posted 6 years ago
can’t complain about the service, even when not happy with the renewal price spoke to someone and got it sorted
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Posted 6 years ago
Easy to use online
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Posted 6 years ago
Clear email information.
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Posted 6 years ago
Very easy to understand very good prices
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Posted 6 years ago
Have just taken out a Home insurance policy with Policy Expert for a very good price much cheaper than most other companys also did not have to spend long on phone listening to music spoke to a very helpfull lady, well done Policy Expert.
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Posted 6 years ago
Policy Expert are approachable and ready to assist in resolving queries. They were willing to help resolving issues that were raised during my call to renew.
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Posted 6 years ago
Great service, easy to renew.
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Posted 6 years ago
Good service. Willing to help and support
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Posted 6 years ago
Appears good but i suppose i have not yet had to use it and thats when there could be issues as with most things in life but at moment can not critisise it at the present time
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Posted 6 years ago
Happy with quote and handled quickly.
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Posted 6 years ago
Quite happy with the service provided thank you
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Posted 6 years ago
Good, polite service, everything explained in detail - documents e-mailed promptly
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Posted 6 years ago
Nice person
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Posted 6 years ago
Good price, easy to renew
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Posted 6 years ago
Easy to use Happy to use again,this is my second year
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Posted 6 years ago
Reasonable prices
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Posted 6 years ago
Policy Expert is rated 4.7 based on 20,240 reviews