Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient, easy to understand, would recommend to my friends”

Helpful Report

Posted 7 years ago

“Cheap, efficient, no hastle incurance company”

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Posted 7 years ago

“Quick and simple”

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Posted 7 years ago

“Easy site to use and seemed to cover all eventualities. Printed off what I needed for my home insurance and I can always log in to my account should I need further clarification on anything in the future. Very pleased.”

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Posted 7 years ago

“I had a few queries that were answered very well during my telephone call, every thing seems well organised, due to small problem a hard copy of my policy is being sent, very pleased with policy expert so far, hope never to make a claim, but hope if I have to the service will stand up just as well. Regards Peter”

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Posted 7 years ago

“Always keep you up to date with their offers and promotions”

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Posted 7 years ago

“i was dealt with in a polite and friendly manner”

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Posted 7 years ago

“Easy to use website. Competitive prices and good cover.”

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Posted 7 years ago

“Smooth transaction but why does price go up when nothing’s changed”

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Posted 7 years ago

“Pleased i used policy expert”

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Posted 7 years ago

“Second year with Policy expert, price still competitive. very happy with the policy”

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Posted 7 years ago

“Quick and efficient. Easy online access to policy documents. Most importantly they did not massively increase the price in the second year!”

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Posted 7 years ago

“Cheap as chips”

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Posted 7 years ago

“Easily sorted online and best price found for home insurance”

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Posted 7 years ago

“Renewal price was only a little more than last year so decided to renew with Policy Expert this time”

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Posted 7 years ago

“Friendly staff member. Answered all my questions”

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Posted 7 years ago

“Friendly helpful staff when I called regarding my renewal.”

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Posted 7 years ago

“They were helpful”

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Posted 7 years ago

“Qick response to email query; operator who contacted me was polite, knowledgeable and able to deal with and resolve my query immediately.”

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Posted 7 years ago

“Competitive prices, very helpful customer services and easy to contact them.,”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,412 reviews