The Co-operative Insurance Reviews

Name: The Co-operative Insurance
Rating: 3.55

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

Questions

Metrics

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

Mr Willis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its ok and relable”

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(Car Insurance) - Posted 7 years ago

“The process of filling in the application form and going through the payment etc was relatively easy.Unable to say how good or bad they are in dealing with claims as we have not had to make a claim yet!”

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(Car Insurance) - Posted 7 years ago

“Have found them very comprehensive and at a very competitive rate”

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(Car Insurance) - Posted 7 years ago

“Good insurance company”

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(Car Insurance) - Posted 7 years ago

“Quick and easy to buy. No problems at all . Did not make a claim only cancelled Policy due to leaving the Country.”

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(Car Insurance) - Posted 7 years ago

“Co op refused to pay out on a straight forward buildings insurance claim. Having to take them to court to get money back.”

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Posted 7 years ago

“Appalling service after RTA. Misinformation given on telephone. Have not even bothered getting back to me with a price for my vehicle, put the car on the back of a tow truck which I had to climb up on to retrieve my possessions. I am quite astonished at their attitude and incompetence having dealt with other companies who treat their customers with respect. AVOID.”

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Posted 7 years ago

“Initial correspondence has been good. Have been stung when updating details after changing to a new car and policy price doubled. Will be shopping around when policy is up for renewal but otherwise a generally positive experience. Customer care was polite and professional.”

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(Car Insurance) - Posted 7 years ago

“When is renevul”

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(Car Insurance) - Posted 7 years ago

“ok thanks”

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(Car Insurance) - Posted 7 years ago

“i was impressed with your pricing , and hope that I will not be penalised for bad behaved of other drivers rather than my personal driving standard .”

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(Car Insurance) - Posted 7 years ago

“More than happy with the price and the service.Would renew my policy if the price was fair.”

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(Car Insurance) - Posted 7 years ago

“God help you if you are involved in an traffic accident with one of their policyholders. Their policy holder is 100% to blame but will they cover our losses properly? NO!”

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Posted 7 years ago

“Not a claim. More for advice about another person who was trying to claim incorrectly against me. Advice was helpful with a favourable outcome.”

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(Car Insurance) - Posted 7 years ago

“My mother’s house and contents was insured with coop, sadly she passed away in July, I paid the house insurance in full after my mother’s death as one of the executives to the will so the house would continue to be insured until it’s sold, all I asked for was a receipt of payment to take to the solicitors to show it’s paid, 4 times I’ve phoned and been promised this will be sent, to date nothing, I don’t mind if it’s emailed posted, still nothing just take the money and run it seems.”

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Posted 7 years ago

“Will wait and see what they charge on renew.”

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(Car Insurance) - Posted 7 years ago

“excellent service in an industry of sharks.”

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(Car Insurance) - Posted 7 years ago

“Easy on line application, great price with everything you need in car insurance, remains to be seen if I ever have to make a claim, but looks good on paper.”

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(Car Insurance) - Posted 7 years ago

“Yes they have been very helpful when I ring would recommend them”

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(Car Insurance) - Posted 7 years ago

“I have had any problem since I took the insurance hopefully it a good one”

Helpful Report

(Car Insurance) - Posted 7 years ago

The Co-operative Insurance is rated 3.6 based on 700 reviews