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The Co-operative Insurance Reviews

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Up till now I was reasonbly happy with with the price but I will not hold my breath when the next renewal lands on the doormat then it's back to go compare but you may take a different point of view come on cooperative let's do it and keep our customers on a level footing etc”

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(Car Insurance) - Posted 7 years ago

“We had a water leak in the bath room, which led to water coming through the kitchen ceiling, I repaired the ceiling, but after a few months the floor boards in the kitchen started to warp. We Put in a claim to our co op house insurance. An insurance assessor came to our house and led us to believe it was a straight forward claim (he may of done this to get tea and biscuits). Then the co op insurance rang us to say there was not enough evidence of a water leak and they would not pay out. So the moral of the story is: Do not be honest with the co op, or better still, don't waste your money on co op insurance. 7 October 2017 John mccullagh”

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Posted 7 years ago

“Good service”

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(Car Insurance) - Posted 7 years ago

“I would like to speak to someone, not a machine for quarries.”

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(Car Insurance) - Posted 7 years ago

“I got a seamless experience being the first time I insured with coop. I truly wish that other insurance companies will take a queue from my experience. Well done coop.”

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(Car Insurance) - Posted 7 years ago

“FANTASTIC COMPANY WOULD DEAL WITH THEM AGAIN IF NEEDED VERY GOOD PRICE , GIVEN ON MY CAR ,EASY TO TALK TO AND POLITE”

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(Car Insurance) - Posted 7 years ago

“very good”

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(Car Insurance) - Posted 7 years ago

“Very helpful very courteous and of course reasonably cheap for really good cover”

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(Car Insurance) - Posted 7 years ago

“We have had insurance with the co op for the last few years,they were excellent when we had to claim due to a fire that we had.would highly recommend.”

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(Home Insurance) - Posted 7 years ago

“I bank with the Co-Op , so i decided to use their insurance as it was a reasonable price ! , it did go up year on year though , so i'll be watching incase of further increases .”

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(Car Insurance) - Posted 7 years ago

“Where has the co-op gone wrong, being established for so many years you would think they would understand what there customers want from a company with such a rich history.I suppose the big fancy new offices in manchester city centre need paying for,such a shame my experience on young driver insurance was such a disappointment,company needs to look back on its founding members and its ethics,i wouldn't even go in one of there grocery shops now.so so sad”

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Posted 7 years ago

“They were quick to respond when I changed my veh . the new policy was only £ 10 ,good value.”

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(Car Insurance) - Posted 7 years ago

“The policy was easy to set up and represents good value.”

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(Car Insurance) - Posted 7 years ago

“Happy so far hopefully you give me a better deal at the end of my policy”

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(Car Insurance) - Posted 7 years ago

“The insurance company was great till I had false information given to me about being refunded money on my account, absolutely livid, not acceptable”

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Posted 7 years ago

“Easy dealing with them,till this moment”

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(Car Insurance) - Posted 7 years ago

“Disgusting customer service! The way one operator spoke to my wife whilst she was asking for help and information on our policy was no less than shocking.... complaint in progress.”

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Posted 7 years ago

“At the moment its all good, thanks.”

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(Car Insurance) - Posted 7 years ago

“Customer service poor and operator inexperienced and seemed rude”

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Posted 7 years ago

“very easy to deal with no messing around and good value and service”

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(Car Insurance) - Posted 7 years ago

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The Co-operative Insurance is rated 3.6 based on 700 reviews