“My mother’s house and contents was insured with coop, sadly she passed away in July, I paid the house insurance in full after my mother’s death as one of the executives to the will so the house would continue to be insured until it’s sold, all I asked for was a receipt of payment to take to the solicitors to show it’s paid, 4 times I’ve phoned and been promised this will be sent, to date nothing, I don’t mind if it’s emailed posted, still nothing just take the money and run it seems.”
“Easy on line application, great price with everything you need in car insurance, remains to be seen if I ever have to make a claim, but looks good on paper.”
“Up till now I was reasonbly happy with with the price but I will not hold my breath when the next renewal lands on the doormat then it's back to go compare but you may take a different point of view come on cooperative let's do it and keep our customers on a level footing etc”
“We had a water leak in the bath room, which led to water coming through the kitchen ceiling, I repaired the ceiling, but after a few months the floor boards in the kitchen started to warp. We Put in a claim to our co op house insurance. An insurance assessor came to our house and led us to believe it was a straight forward claim (he may of done this to get tea and biscuits). Then the co op insurance rang us to say there was not enough evidence of a water leak and they would not pay out. So the moral of the story is:
Do not be honest with the co op, or better still, don't waste your money on
co op insurance.
7 October 2017
John mccullagh”
“I got a seamless experience being the first time I insured with coop. I truly wish that other insurance companies will take a queue from my experience. Well done coop.”
“We have had insurance with the co op for the last few years,they were excellent when we had to claim due to a fire that we had.would highly recommend.”
“I bank with the Co-Op , so i decided to use their insurance as it was a reasonable price ! , it did go up year on year though , so i'll be watching incase of further increases .”
“Where has the co-op gone wrong, being established for so many years you would think they would understand what there customers want from a company with such a rich history.I suppose the big fancy new offices in manchester city centre need paying for,such a shame my experience on young driver insurance was such a disappointment,company needs to look back on its founding members and its ethics,i wouldn't even go in one of there grocery shops now.so so sad”
