“After paying a full year up front for my Insurance they reviewed it after 3 months and gave me 7 days notice and canceled my insurance when I questioned it someone had put a minor accident in twice which meant they could no longer insure me, obviously the fact that they were the same dates and year etc they didn't use their common sense to check first !!! This was extremely stressful as my car is registered disabled for my mother .”
“very effective and reliable company did not beat around the bush to tell me when I should and should not except would recommend that to everyone of my friends who are car drivers”
“Went with Co-op because I got thecover I wanted at a competetive price.Have just been in touch with them as I changed cars last week.The service was excellent and very friendly and the cost was minimal.EXCELLENT!”
“Had storm damage to roof water pouring in bedroom ceiling down carpet and decor ruined the claim was refused put down to wear and tear even though the roof was only two years old terrible customer service by pompous arrogant staff would never insure with them again taking my case to the financial ombudsman avoid this company”
“Worse company ive ever come across in my 50 years of living. They cancelled my policy for no reason. I made a claim as someone tried to steal my car. They refused to pay out and refused to provide us with a courtesy car. As well as deleting calls i made with them. Im taking them to financial ombudsmen. Stay clear.”
“Three weeks after we paid, Co-op cancelled our home insurance as we had "too many previous claims recorded with CUE" which we hadn't told them about.
My wife had phoned the previous insurer a few times in the past for advice and every time it was recorded as a £ 0.00 claim.
Co-op customer service not helpful, stubbornly insisting that if we phone the insurance for advice we are a potential risk.”
“cancelled my policy by sending me a letter, had all the information about previous claims but would not listen. WILL Never use them or get a policy with them. Probably wont use this web site for getting insurance.”
