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The Co-operative Insurance Reviews

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went with Co-op because I got thecover I wanted at a competetive price.Have just been in touch with them as I changed cars last week.The service was excellent and very friendly and the cost was minimal.EXCELLENT!”

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(Car Insurance) - Posted 7 years ago

“Very easy to set up used an online price comparison site and it was by far the cheapest. Easy to deal with and without issue or fuss”

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(Car Insurance) - Posted 7 years ago

“Had storm damage to roof water pouring in bedroom ceiling down carpet and decor ruined the claim was refused put down to wear and tear even though the roof was only two years old terrible customer service by pompous arrogant staff would never insure with them again taking my case to the financial ombudsman avoid this company”

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Posted 7 years ago

“Very good service”

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(Car Insurance) - Posted 7 years ago

“Very easy to navigate through all the required pages and was really good value”

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(Car Insurance) - Posted 7 years ago

“Good service”

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(Car Insurance) - Posted 7 years ago

“Found them to be the best”

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(Car Insurance) - Posted 7 years ago

“Worse company ive ever come across in my 50 years of living. They cancelled my policy for no reason. I made a claim as someone tried to steal my car. They refused to pay out and refused to provide us with a courtesy car. As well as deleting calls i made with them. Im taking them to financial ombudsmen. Stay clear.”

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Posted 7 years ago

“I found the company very good very helpfull”

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(Car Insurance) - Posted 7 years ago

“Three weeks after we paid, Co-op cancelled our home insurance as we had "too many previous claims recorded with CUE" which we hadn't told them about. My wife had phoned the previous insurer a few times in the past for advice and every time it was recorded as a £ 0.00 claim. Co-op customer service not helpful, stubbornly insisting that if we phone the insurance for advice we are a potential risk.”

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Posted 7 years ago

“Slow in answering a query. They think Jersey is in France!”

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(Car Insurance) - Posted 7 years ago

“cancelled my policy by sending me a letter, had all the information about previous claims but would not listen. WILL Never use them or get a policy with them. Probably wont use this web site for getting insurance.”

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(Car Insurance) - Posted 7 years ago

“I find their service very good and the telephone customer service very good also”

Helpful Report

(Car Insurance) - Posted 7 years ago

“I found it very easy to get my insurance from the Cooperative, they where very helpful when I phoned them”

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(Car Insurance) - Posted 7 years ago

“Good deal ,straightforward ,appropriate cover”

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(Car Insurance) - Posted 7 years ago

“very pleased with policy and would recommend it to anyone”

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(Car Insurance) - Posted 7 years ago

“HAD CAR ACCIDENT JUNE 2017 STILL AWAITING THIRD PARTIES DETAILS TO GIVE TO MY SOLICITORS VERY POOR SERVICE”

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Posted 7 years ago

“No problems here! Need to see what happens when it comes to renewal!”

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(Car Insurance) - Posted 7 years ago

“Good enough”

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(Car Insurance) - Posted 7 years ago

“I brought my car insurance online through a comparison website and I answered all questions correctly. Once the policy had started the payments were more then first quoted as I had made a claim for an accident that was not my fault on my previous insurance provider so they decided to bump my insurance up without notifying me. Unimpressed.”

Helpful Report

(Car Insurance) - Posted 7 years ago

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The Co-operative Insurance is rated 3.6 based on 700 reviews