The Co-operative Insurance Reviews

3.6 Rating 697 Reviews
65 %
of reviewers recommend The Co-operative Insurance
3.6
Based on 697 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
I've no complaints about the co-op's insurance. I've been insuring with them since 1976 and never had to make a claim. My problem is with their attitude towards customers. As I've said I've been insuring with them since 1976 - but do they treat me as a loyal and valued customer? Not likely! My recent renewal notice was 100% higher than other comparable quotes, so when I called them to ask why and could they make their's a little more competitive, I was rather surprised to find they either couldn't or wouldn't. Don't understand their business model at all. Do they want a business or not? Would seem in a very competitive market place the answer to that one is no. They certainly don't have me as a customer any more - after 39 years.
Helpful Report
Posted 8 years ago
The Co-operative Insurance is rated 3.6 based on 697 reviews