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The Co-operative Insurance Reviews

3.6 Rating 697 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 697 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, also very understanding during covid 19”

(Car Insurance) - Posted 3 years ago

“Changed the vehicle a few weeks ago they made it so simple and cheap fantastic”

(Car Insurance) - Posted 3 years ago

“Very good to deal with.”

(Car Insurance) - Posted 3 years ago

“I am currently impressed by the service but during Covidshutdown I though the industry would respond to reduced risk as there were less driving hours or non at all for fiver months. While mine is a combo with younger drivers included in the family car pool I expected a reasonable response to reduced risk where it is warranted but nothing came to the rescue may be I did not ask?”

(Car Insurance) - Posted 3 years ago

“No stars if I could. Now more than four months since I claimed on the travel insurance, many email and phone reminders and no response whatsoever. Over a month ago I asked to be referred to the Insurance Ombudsman and still have had no response. All this for a straightforward trip cancellation due to Covid 19, for which I have cover as I bought the policy in February”

Posted 3 years ago

“Brilliant”

(Car Insurance) - Posted 3 years ago

“You super good company”

(Car Insurance) - Posted 3 years ago

“Simple and straightforward process and friendly , knowledgeable staff.”

(Car Insurance) - Posted 3 years ago

“Everything seems ok so far.”

(Car Insurance) - Posted 3 years ago

“I’m really happy with cop insurance”

(Car Insurance) - Posted 3 years ago

“Np problem”

(Car Insurance) - Posted 3 years ago

“Quick with getting the car repaired and getting us a courtesy car but the rest they Left us in the lurch Not fourth coming with info or how the claim was proceeding No info if the other party had admitted liability Had to keep phoning to find out”

(Car Insurance) - Posted 3 years ago

“the legal side is very poor I was involved in a car accedent in nov its still not settled 8mths later and I have been past from person to person this is poor”

(Car Insurance) - Posted 3 years ago

“Cooperative Insurance responds to your requests quickly enough.”

(Car Insurance) - Posted 3 years ago

“Quick and easy to deal with. Great service”

(Car Insurance) - Posted 3 years ago

“Car had catalytic converter stolen...claimed a garage would provide a courtesy car and repair my car with 150 quid to pay excess...no garage ever rang no courtesy car...trying to get local garage to fix...feel let down by the whole process loads of nice words by call handler..reality nothing happens”

Posted 3 years ago

“I want to renew my car insurance with you again because I am really happy with you thanks”

(Car Insurance) - Posted 3 years ago

“Very easy to use Web site ad well. You can see your insurance on line and can print it off”

(Car Insurance) - Posted 3 years ago

“Very good company”

(Car Insurance) - Posted 3 years ago

“the problem is the charges if you make any changes or if you miss a payment even if you pay within a few days they charge you £20 it has cost me a thrid more just because of charges which i think is daylight robbery never used to have charges like these and you do most of the work yourself online”

(Car Insurance) - Posted 3 years ago

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The Co-operative Insurance is rated 3.6 based on 697 reviews