Login
Start Free Trial Are you a business?? Click Here

The Co-operative Insurance Reviews

3.6 Rating 700 Reviews
65 %
of reviewers recommend The Co-operative Insurance
3.6
Based on 700 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

Write Your review

Anonymous
Anonymous  // 01/01/2019
The excess paid when i had my claim was very high compared to my previous insurer.The excess should be reviewed and highlighted in every insurance policy document, this was not done when i purchased my policy with cooperative.
Helpful Report
(Car Insurance) - Posted 10 years ago
very good.
Helpful Report
(Car Insurance) - Posted 10 years ago
There is not enough competition, the prices are still far too high, because of the efficiency of the automatic number plate reader ANPR , i believe that insurance or some have taken full advantage of there success, no vehicle can travel anywhere without being stopped, hence the higher prices.
Helpful Report
(Car Insurance) - Posted 10 years ago
This insurance company have been very good ,they gave me the lowest quote but excellent cover.
Helpful Report
(Car Insurance) - Posted 10 years ago
Although I have not made a claim I have been in touch with Co-Op Insurance. It was easy to get through and customer services were very helpful.
Helpful Report
(Car Insurance) - Posted 10 years ago
Very good affordable insurance company with uk english customer service providers. No query too small for them and very down to earth people very helpful. I am going to stay with co op.
Helpful Report
(Car Insurance) - Posted 10 years ago
good value, easy to processa.
Helpful Report
(Car Insurance) - Posted 10 years ago
Good customer service policy very well set out easy to understand. Very good price and easy to purchase. .
Helpful Report
(Car Insurance) - Posted 10 years ago
Very good service, I changed my car after a few months to a high performance one which unfortunately the Co-Op could not cover. They provided a full refund of the unexpired period and documentation for my new insurer.
Helpful Report
(Car Insurance) - Posted 10 years ago
cant really say if good when coming to a claim as have not made any claims with this company,one thing not happy with is after receiving new quote,it was more expensive than last year,not impressed.
Helpful Report
(Car Insurance) - Posted 10 years ago
good value competetive quote, easy application with no problems.
Helpful Report
(Car Insurance) - Posted 10 years ago
Happy with this policy good price good cover.
Helpful Report
(Home Insurance) - Posted 10 years ago
No issues with the insurance up to now,will renew providing premium is good.
Helpful Report
(Home Insurance) - Posted 10 years ago
Thankfully the claim was only for a cracked windscreen,however the service I received from customer services was very helpful and they arranged for me to have windscreen replaced the following day.
Helpful Report
(Car Insurance) - Posted 10 years ago
1st class insurance brokers...The claim was dealt with speed and professional throughout, the offending driver's insurance company were not easy to deal with, but the Co-op dealt with everything well and kept me informed incuding keeping my no -claims intact,.
Helpful Report
(Car Insurance) - Posted 10 years ago
Very helpful when I changed my car. It was all sorted and new insurance arranged within a couple of minutes.
Helpful Report
(Car Insurance) - Posted 10 years ago
No problems.
Helpful Report
(Car Insurance) - Posted 10 years ago
good value cheaper then other ins company we have 2 at the same time to ins so money means a lot to us with them been at the same time.
Helpful Report
(Car Insurance) - Posted 10 years ago
A great insurance company to work with. They provide a complete customer service and excellent claims support, with no surprises. Always curtious and professional when dealing with them.
Helpful Report
(Car Insurance) - Posted 10 years ago
Have had a very good relationship with the co op! Have had to change my address and the operative was most helpful and polite 1st rate.
Helpful Report
(Car Insurance) - Posted 10 years ago
The Co-operative Insurance is rated 3.6 based on 700 reviews