“I've 33 years no-claims bonus but my insurance is 35% higher than an online quote from same company to a newbie with none. CIS puts up its insurance each year LOTS & so the only way to get competitive insurance from them is to cancel yearly & get a new policy yearly - such an unnecessary faff (& Insurance Ombudsman don't like this tactic, as it's designed to make people pay over the odds if they forget to do this yearly).
Then of course if one needed to claim, CIS could easily say that the problem was before the current policy started, despite the fact that they were also the previous insurers.
Totally had enough of them & am changing to AGE UK Insurance - wish I'd done so 5 years ago! (I'm 55 & they do ins for over-50s.)”
“I tried to renew my Policy with CIS but quote was too high. Therefore had to take out a fresh Policy on the basis of online quote which was much lower. Had to do this the year before also. New customers are apparently always offered a better deal than existing loyal ones ! Such a lengthy process every year.”
“I had an accident at the beginning of December which was not my fault but I did inform the co-op who were very helpful and kept phoning me to make sure the repairs were going ahead thanks once again”
“I had an accident that was non fault and it took months to sort, my insurers never called back when they were supposed to and staff were very unhelpful”
