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The Co-operative Insurance Reviews

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't made any claim under this policy. I don't know how they are (work) when you do a claim. Otherwise they was very prompt easy when i did my policy.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very polite and helpful”

Helpful Report

(Car Insurance) - Posted 10 years ago

“As always the CIS insurance company were very straightforward to deal with.Also got a really good price for my insurance.”

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(Car Insurance) - Posted 10 years ago

“Good price And efficient”

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(Car Insurance) - Posted 10 years ago

“Ok”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I bought cooperative home insurance via online and it was relatively cheap. When I made a claim it was easy and straight forward. I will stick with them and will always recommend it to my friends.”

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Posted 10 years ago

“Easy application, trouble free year.”

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(Car Insurance) - Posted 10 years ago

“Recommend this car insurer our experience very good”

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(Car Insurance) - Posted 10 years ago

“I am very happy with co-op insurance.”

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(Car Insurance) - Posted 10 years ago

“great service very helpful when I needed to change my bank details for direct debit very cheap too”

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(Car Insurance) - Posted 10 years ago

“many Correct”

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(Car Insurance) - Posted 10 years ago

“i found the co op insurace easy and the staff easy to understand always light hearted i loose things there down fall isoffering rac coverage as ablock part of the insurance ,after the most frightening,disturbing treatment at the most unhelpfull lying cheating firm ,i will never ring them again i would ring the police first,i have been unwell taking morphine and other medication due to a bone problem in my hips we were told lies i broke my heart in agony in the back of a flat seat truck i have lies in black n white ,appologising to us for 2 hour waits that were 5 hours,stranding us at east mid airport,takin our car to a garage for security amazing saftey being dumped in a hotel cpark till the day after i was visiting my very ill 87 year old father i was uncomfy being passenger but may the lord strike me down if i have lieed once and theres a lot more my 12 year old daughters story of the encounter is heartbreaking.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Pleased with how quickly ifound my insurance and would never have got such a good price without using go compare.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Excellent car insurance provider always helpful efficient with good customer relations.”

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(Car Insurance) - Posted 10 years ago

“All good so far, but have only spoke to them once & have not made a claim.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I've found them easy to deal with so far, whether it be on-line or directly through customer services.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I had a minor bump in march 2014 and as of yet I have not had a reply to verify who's fault it was .They also had 2 case files on the case which prompted a 3rd party getting involved because it was alleged I didn't get in touch with the co-operative ,when I challenged it they then realised that instead of 1 case file open they(co-operative) had opened 2 case files prompting a 3rd party to get involved to settle the claim. As of 4 jan 2015 this case in my opinion has still not been settled.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Bar a mistake at the start by the provider with the documents I am happy with the service.”

Helpful Report

(Home Insurance) - Posted 10 years ago

“value for money, as per like for like insurance Thanks.”

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(Car Insurance) - Posted 10 years ago

“claims service first class.”

Helpful Report

(Car Insurance) - Posted 10 years ago

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The Co-operative Insurance is rated 3.6 based on 700 reviews