“I have private reg.on car I am selling tried to update policy to new car but told would have to pay £15 admin fee and another £15 when I transfer my private reg. So cancelled policy at cost of £50 !! But have arranged same cover with a "proper" company saving £57 (I win) and can make any changes to policy FREE.”
“Very difficult to deal with I was transfered from one department to another and different companies, no support or responsibility taken by coop for helping me, just added to an already stressful situation”
“I have had no problems with this company. Their price was competitive and when I recently added another driver to my policy, I was actually given a £30 refund. Smooth operation.”
“89yo Mother had a pipe leak in bathroom - wall floor and shower needed replaced. As I live a long way away - chose to have coop contractors......really bad decision!!! Dealing with 8 companies - most are cowboys and sent from long way away - why not use local suppliers! Workmanship awful too - despite coop admitting they messed up they are dodging payments! Coop people sound nice but basic incompetence and attitude negates any advice expectation! 40 yrs loyalty and no claims by Mother counts for nothing!! YOU HAVE BEEN WARNED!!!!”
“After being robbed out of a ridiculous price of £1850 for my insurance policy, 6 months in with a black box, they are charging me an extra £100 even though I've been driving exactly the same way as I have throughout the course of the policy. Will 100% be going to another insurance provider on my renewal date. They may offer the cheapest price but it will end up costing more than the next cheapest company when they charge you more money after every 3 months review.”
“We have a on going claim with Co Op & they are trying there best not 2 pay us out. Due 2 the hosue being flooded co op offered 2 pay 4 the accommodation but after paying 4 grand out of my own pocket for 2 weeks 4 a apartment & co op said payment will reach us in 5 working days & now they have put the claim on hold & r refusing 2 pay out. I would serously becareful before taking out a home insurance with co op & if u do because they r cheap then make sure u read the policy”
