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The Co-operative Insurance Reviews

3.6 Rating 701 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 701 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My communcations with the staff regarding my claim very sympathetic very helpful. I was informed at all times what was happening and my claim was dealt with satisfactorily.”

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(Car Insurance) - Posted 7 years ago

“Just found it rather expensive and very disappointed that I couldn't get a copy of the policy.”

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(Car Insurance) - Posted 7 years ago

“Totally let down, tried to upload my NCD to site, Did what was asked, infomed a week later asking where is it. emailed it back..told email not good, rang informed of issue. Was told I needed sell by date of NCD info. Rang previous insurer they contaced me back in four days. Too late insurance canceled by Coop. Had topay £150 to re-insure with Coop! out of pocket no customer support or help or guidance. Feel like I have been to a restaurant and paid for a meal and no food turned up!”

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Posted 7 years ago

“I do not like their policy to add a driver for a short period. In my 50 years of driving experience this is the first time I could not get my son to drive my car while his car was out of action!!!”

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(Car Insurance) - Posted 7 years ago

“Very helpful with everything”

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(Car Insurance) - Posted 7 years ago

“Quick and easy to set up at a very good price”

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(Home Insurance) - Posted 7 years ago

“Very quick to purchase policy .Everything well explained and value for money .”

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(Car Insurance) - Posted 7 years ago

“great team easy to understand”

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(Car Insurance) - Posted 7 years ago

“easy to understand policy, great value”

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(Car Insurance) - Posted 7 years ago

“Our house was flooded in August we phoned the Co-Operative and we had a loss adjuster the next day . They have been very supportive and they were in touch every week until we were able to get back into our home. I would highly recommend this company to anyone. I live in Londonderry .”

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(Home Insurance) - Posted 7 years ago

“Cheapest i could find for a new car”

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(Car Insurance) - Posted 7 years ago

“Really helpful easy service to use..highly recommended”

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(Car Insurance) - Posted 7 years ago

“policy understood value for money no queries at all”

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(Car Insurance) - Posted 7 years ago

“Took out young persons car insurance 8 months ago and needed a black box in car no problem I thought, I advise anyone not to take out a cooperative policy it is a con to get extra money from you. For the first few months my driving scores are good then they started to come down even though I was driving no different. My dad even drove my car for a weekend and could not improve scores and he is a professional driver. It seems the closer to renewal you get the lower your dashboard scores so that they can charge you more to recover car after first year.And now they want to stop my policy because apparently I have done 112mph in a corsa, really top speed is only 108mph and I had 3 passengers and a full boot I don't think so, no reply emails and talking to customer services is a waste of time.Just a con please don't insure if your are a new driver find someone else”

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Posted 7 years ago

“I recomended that insurance fadt easy cheap .”

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(Car Insurance) - Posted 7 years ago

“The CoO insurance for the car,was very easy to get and value for the money.”

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(Car Insurance) - Posted 7 years ago

“Had to amend my poli9cy and found customer service easy and helpful”

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(Car Insurance) - Posted 7 years ago

“Very easy policy to acquire, never actually had any need to call them for anything”

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(Car Insurance) - Posted 7 years ago

“No problems .”

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(Car Insurance) - Posted 7 years ago

“I found it easy to communicate with the Co-op Insurance company and I am pleased to have found a cheaper quotation for my home insurance without going through an insurance broker. I will be touch with them again when my motor insurance is due for renewal.”

Helpful Report

(Home Insurance) - Posted 7 years ago

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The Co-operative Insurance is rated 3.6 based on 701 reviews