Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,309 Reviews

97 %

of reviewers recommend Geeks on Wheels

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4.8

Based on 7,309 reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Andrew was unable to find a solution for our problem but it is clear to me now this is because there was not a solution. He was assisting in setting up our new monitor but I completely forgot to ask him if he could dispose of the old ones. If this is still possible I would be grateful if he could drop by and pick them up.”

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Posted 5 years ago

Hi Sandra, thanks for the review! - We'll make sure Andrew gets in touch to discuss picking up those monitors

Posted 5 years ago

“Very good efficient service”

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Posted 5 years ago

Hi Linda, Thanks for sharing your experience. We are thrilled you loved your experience. We pride ourselves on providing a great and efficient service. Thanks for the great review!

Posted 5 years ago

“I have found the Geeks who have come to sort out my computer problems all good. Sanju, who came to install Windows 10, was particularly good and knowledgeable about the system. My only query is the cost, but then I don't have any other computer fix it company to compare with.”

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Posted 5 years ago

Hi Heather, We’re really pleased you had such a great experience. Thanks for sharing such a positive review. We’ve past this feedback onto Sanju as it’s important he gets the recognition for a job well done. We’re here to help in any way we can.

Posted 5 years ago

“Found John very knowledgeable. Have set up Lightroom and Photoshop but unable to print. Canon Pro9000 firmware and driver unavailable but this problem was overcome when purchasing the previous computer. Are you able to copy firmware from the previous device and load on to the new? Perhaps this incompatibility should have been identified and tested for at home install. (I am always prepared to accept the possibility of user error however).”

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Posted 5 years ago

Hi Doug, thank you for the great feedback in regards John's work with getting your Lightroom and Photoshop set up. Can you please call us on 0800 424 335 so we can discuss the incompatibility issues in greater detail and we maybe able to resolve it over the phone.

Posted 5 years ago

“Regarding work done on Invoice 323061: Scott was very good. He came on two days. The second day my husband received Scott. After a few days I tried to print from my MacBook Pro to our Brother printer as usual via the wifi. It did not respond. It's really a huge discomfort to revert back to the short cable in order to get printing done. It would have been great if Scott could have included this in his visit. We find it too expensive to call in his service again and have tried to communicate with Brother's help desk, but still no success in setting it up via wifi since Scott moved the router. Thanks for listening. Jemima Smith, 19 Kestrel Avenue.”

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Posted 5 years ago

Hi Jemma, we would love to get this resolved. Could you please call us on 0800 424 335 to discuss this further.

Posted 5 years ago

“A huge thanks to Andy who did an outstanding job in rebuilding my pc and gave me lots of excellent advice. The only glitch was a Word template issue but tell Andy it’s being fixed by the template provider who told me my templates were due to be upgraded. Something to do with bit size. So really pleased with the service.”

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Posted 5 years ago

Hi, thanks for sharing your experience. Thanks for sharing such a positive review. Its pleasing to hear Andy provided such an outstanding service. We’re here to help in any way we can.

Posted 5 years ago

“Sorted most of our problems.”

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Posted 5 years ago

Hi, good to hear that we were able to sort out most problems. If they do reoccur please give us a call. Thanks for the 4 stars!

Posted 5 years ago

“Now the computer is not working please ring me?”

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Posted 5 years ago

Hi Noel, we understand that your technician has since been around and resolved this issue.

Posted 5 years ago

“Prompt, friendly and effective service.”

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Posted 5 years ago

Hi Alan, thank you for the 4 stars and feedback!

Posted 5 years ago

“Nice chap, very helpful, and fixed my problem. Didn't get my surname correct. Thanks, Sandra Miller”

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Posted 6 years ago

Hi Sandra, good to hear that our technicians were able to resolve your problem. We will update your surname in our system.

Posted 6 years ago

“good job well done”

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Posted 6 years ago

Hi, good to hear that our technicians were able to get the job done. Thank you for the 4 stars and feedback!

Posted 6 years ago

“usually good support but bill is getting a little high”

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Posted 6 years ago

Hi Murray, good to hear that our technicians were able to provide a good service. Thank you for the 4 stars and feedback!

Posted 6 years ago

“Thank you for retrieving my Thunderbird email and all the old files. My PC is running but periodically locks up, The CPU usage is often it 100% usage due almost entirely to the antivirus program Malwarebytes. I have two questions. 1. Can I pause Malwarebytes and run it say, once weekly or on demand? I have attempted this but I haven't succeeded. 2. If this is not possible I would like to cancel my subscription and have a refund. I don't feel the need to upgrade this computer, it is less than three years old, and is not used for any intensive apps, such as gaming, mainly MS office 2000 pro and Photoshop. Peter Sayers”

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Posted 6 years ago

Hi Peter, thank you for the feedback. Can you please call us on 0800 424 335 so we can discuss this further.

Posted 6 years ago

“It is a Good idea to get client to do step by step when learning new skills - it is hard to remember if just watching as Geek demonstrates”

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Posted 6 years ago

Hi Val, thank you for your feedback we will pass it on. Thank you for the 4 stars!

Posted 6 years ago

“I give you good +++. Phillip had a head wind dealing with an 81 year old brought up on gramaphones, clothes washing in boiling water coppers, wireless radios and milk delivered in "billies". But he did well trying to explain a new language invented by nerds that have nothing better to do. Thanks Phillip - If you are very good I'll take you for a blast in my 1923 Model T Ford (called Ernie!!")”

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Posted 6 years ago

Hi Jim, good to hear that Phillip was able to provide such an excellent service. We will let him know about Ernie! Thank you for the 4 stars and feedback!

Posted 6 years ago

“Few things we have not been able to get right yet. Are wanting to use again.”

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Posted 6 years ago

Hi Rebeeca, could you please call us on 0800 424 335 to discuss your issues further. Thank you for the 4 stars!

Posted 6 years ago

“A very pleasant man who certainly sorted my iPad out to my satisfaction. He tried to get my Sibelius programme to eventuate but so far it remains hidden! Grateful that he tried. Many thanks for helping a ‘senior lady’ with her iPad!”

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Posted 6 years ago

Hi Lorraine, good to hear that our technician was able to provide such an excellent service on your iPad. Thank you for the feedback and 4 stars!

Posted 6 years ago

“problems clarified”

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Posted 6 years ago

Hi Athol, good to hear that our technicians were able to clarify your issues. Thank you for the 4 stars and the feedback!

Posted 6 years ago

“Paul arrived on time. In spite of me clearly explaining to my "booker" that I needed to download Messenger and Whatsapp call logs Paul came prepared for Skype! This "wasted" customer time. In everything else Paul was most helpful.”

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Posted 6 years ago

Hi Rogan, good to hear that Paul was able to provide such a good service. Apologies for the miscommunication between Paul and the Call Centre. Thank you for the 4 stars!

Posted 6 years ago

“I am now unable to open emails -it is telling me it is not connected to the server. Noeline Flood 9 Burnbrae Street.”

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Posted 6 years ago

Hi Noeline, can you please call us on 0800 424 335 and we can see how we might be able to assist with this issue.

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,309 reviews