Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,827 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a Good idea to get client to do step by step when learning new skills - it is hard to remember if just watching as Geek demonstrates”

Helpful Report

Posted 6 years ago

Hi Val, thank you for your feedback we will pass it on. Thank you for the 4 stars!

Posted 6 years ago

“I give you good +++. Phillip had a head wind dealing with an 81 year old brought up on gramaphones, clothes washing in boiling water coppers, wireless radios and milk delivered in "billies". But he did well trying to explain a new language invented by nerds that have nothing better to do. Thanks Phillip - If you are very good I'll take you for a blast in my 1923 Model T Ford (called Ernie!!")”

Helpful Report

Posted 6 years ago

Hi Jim, good to hear that Phillip was able to provide such an excellent service. We will let him know about Ernie! Thank you for the 4 stars and feedback!

Posted 6 years ago

“Few things we have not been able to get right yet. Are wanting to use again.”

Helpful Report

Posted 6 years ago

Hi Rebeeca, could you please call us on 0800 424 335 to discuss your issues further. Thank you for the 4 stars!

Posted 6 years ago

“A very pleasant man who certainly sorted my iPad out to my satisfaction. He tried to get my Sibelius programme to eventuate but so far it remains hidden! Grateful that he tried. Many thanks for helping a ‘senior lady’ with her iPad!”

Helpful Report

Posted 6 years ago

Hi Lorraine, good to hear that our technician was able to provide such an excellent service on your iPad. Thank you for the feedback and 4 stars!

Posted 6 years ago

“problems clarified”

Helpful Report

Posted 6 years ago

Hi Athol, good to hear that our technicians were able to clarify your issues. Thank you for the 4 stars and the feedback!

Posted 6 years ago

“Paul arrived on time. In spite of me clearly explaining to my "booker" that I needed to download Messenger and Whatsapp call logs Paul came prepared for Skype! This "wasted" customer time. In everything else Paul was most helpful.”

Helpful Report

Posted 6 years ago

Hi Rogan, good to hear that Paul was able to provide such a good service. Apologies for the miscommunication between Paul and the Call Centre. Thank you for the 4 stars!

Posted 6 years ago

“I am now unable to open emails -it is telling me it is not connected to the server. Noeline Flood 9 Burnbrae Street.”

Helpful Report

Posted 6 years ago

Hi Noeline, can you please call us on 0800 424 335 and we can see how we might be able to assist with this issue.

Posted 6 years ago

“Prompt response to our request to fix a problem that had reocurred”

Helpful Report

Posted 6 years ago

Hi, good to hear that our technicians were able to provide such a prompt service. Thank you for the 4 stars!

Posted 6 years ago

“I rate Christoff as a 11 out of 10. efficient , patient, takes time to explain and a very nice person as well. Look after Christoff, he is a real asset to your business. thanks Kevin”

Helpful Report

Posted 6 years ago

Hi Kevin, good to hear that Christoff was able to provide you such a great service. Thank you for the feedback and the 4 stars!

Posted 6 years ago

“Manny sorted out all the icloud issues I had, updated my security software, did a system check and helped me understand my how my data back up to icloud and drop box works so that I can optimise the working space on my laptop.”

Helpful Report

Posted 6 years ago

Hi Niki, good to hear that Manny was able to get your iCloud issues sorted and perform a system check that helped you optimize your storage space for the future. Thank you for the 4 stars!

Posted 6 years ago

“👍 Amon arrived on time. Knew what he was talking about and explained things. Very friendly and helpfull. everything is working GREAT. certainly would have him back. thanks Amon”

Helpful Report

Posted 6 years ago

Hi, good to hear that Armon was able to provide such an outstanding service. Thank you for the 4 stars!

Posted 6 years ago

“Prompt service, problems solved, efficient.”

Helpful Report

Posted 6 years ago

Hi Hilda, good to hear that our technicians were able to provide such an excellent service that resolved your issues. Thank you for the 4 stars!

Posted 6 years ago

“i'm a happy camper”

Helpful Report

Posted 6 years ago

Hi Les, good to hear that our technicians left you such a happy camper! Thank you for the 4 stars!

Posted 6 years ago

“Sunju & Phil very helpful. need to clarify instructions abit clearer re having to possibily purchase a new laptop, luckily Phil clarified for me & saved me $400.”

Helpful Report

Posted 6 years ago

Hi Brett, good to hear that Sanju & Phil we able to provide such a helpful service. Thank you for the 4 stars!

Posted 6 years ago

“knowledgeable and explained what needed to be done and why, great that accurate costing was available on the first appointment , friendly, on time and helpful”

Helpful Report

Posted 6 years ago

Hi Rachel, good to hear that our technicians were knowledgeable and were able provide you with accurate costings. Thank you for the feedback and the 4 stars!

Posted 6 years ago

“Very good service and advice re what options I should look for with my next laptop/desktop purchase.”

Helpful Report

Posted 6 years ago

Hi, good to hear that our technicians were able to provide a very good service and give advice on potential future computer purchases. Thank you for the 4 stars!

Posted 6 years ago

“I only required help getting my security camera working, which after about an hour of redoing what I had already done - several times, took about 1 minute to see realise all that was required was to pop in the Wifi name on the app. I was charged for about an hour and a half after an attempt to sell a new router that I didnt really need, failed It was plugged in and unplugged and tested a few times which eventually didnt work without my original router anyway. An offer to set up my wireless printer was accepted by me but was unsuccessful (not his fault, I was missing a cord). My wifi name was changed as was my password, which is fine, but it was already working to begin with. I was charged over $225 to have things done that were already working fine to start with. Andy was just lovely and very helpful but I did feel that upon reflection, I was having things and then fixed back to how they were, when I didnt need them done to begin with. This was a very expensive exercise to just type in the name of my wifi into the app. This was quite a waste of money for me in the end. Again, Andy was just lovely to deal with, hence my rating of good.”

Helpful Report

Posted 6 years ago

“Very pleasant technician - understood the issues, solved to my satisfaction, could talk in my level of understanding.”

Helpful Report

Posted 6 years ago

Hi Robert, good to hear that our technicians were able to solve your issues and clearly explain the issue to your understanding. Thank you for the 4 stars!

Posted 6 years ago

“Excellent work but communication lacking.”

Helpful Report

Posted 6 years ago

Hi Gary, good to hear that our technicians were able to perform the task required excellently. Apologies in the lack of communication we will endeavor to ensure that this does not happen in the future. Thank you for the 4 stars!

Posted 6 years ago

“Hourly charge out rate is too high and this is main reason for rating I have given. Aron provided courteous reliable prompt service. Good communication. Our job proved to be difficult and was not assisted by Spark or Vodafone who both proved to be inept and arrogant.”

Helpful Report

Posted 6 years ago

Hi Peter, good to hear that Armon was able to provide both a courteous, reliable and prompt service. Thank you for the 4 stars!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,827 reviews