Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,827 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful.”

Helpful Report

Posted 6 years ago

Hi Bruce, good to hear that our technicians were very helpful. Thank you for the 4 stars!

Posted 6 years ago

“Sanju arrived on time and explainEd clearly what he was doing and resolved the problem quickly. we had a problem with the OS crashing but that was not of Sanju's doing.”

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Posted 6 years ago

Hi Bob, good to hear that Sanju arrived on time and was able to resolve your issue quickly. Thank you for the 4 stars and the feedback!

Posted 6 years ago

“Our problem dealt with promptly & efficiently, thankyou.”

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Posted 6 years ago

Hi, good to hear that your problem was dealt with both promptly & efficiently. Thank you for the 4 stars!

Posted 6 years ago

“The phone help and the personal call and help was timely and the advise good. Waiting to see positive outcome from the drive that appears to be corrupted and the information in it being copied successfully to the drive supplied by me. All the three people I dealt with were courteous and knowledgeable”

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Posted 6 years ago

Hi Bhukhan, good to hear that all of our technicians have been able to provide such a fantastic service. Thank you for the 4 stars!

Posted 6 years ago

“Rang when he was going to be late. Explained things well.”

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Posted 6 years ago

Hi, good to hear that our technicians were able to explain things well to yourself and communicate if they were behind schedule. Thank you for the 4 stars!

Posted 6 years ago

“I especially appreciated the careful professionalism of Andy and his sober judgements. Thanks to Stephen for making Andy available, MT”

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Posted 6 years ago

Hi, good to hear that Andy provided such a careful and professional service. Thank you for the 4 stars!

Posted 6 years ago

“Jayden was really helpful and didn’t treat me like an idiot even although I’m not the best with computers. I appreciated his advice. The only reason that I didn’t give the top grade is because I would have been interested in purchasing a computer if it had been a brand I recognised (and if it was at least equal to a deal I could get at another store)”

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Posted 6 years ago

Hi Mandy, good to hear that Jaden was able to provide such a great service. Thank you for both the feedback and the 4 stars!

Posted 6 years ago

“Jaden is a very personable guy, very professional, customer focussed, attentive and a good listener. I had nine little issues I was unable to resolve by myself but unfortunately Jaden's time allowed for only two of these to be resolved. This was partly due to Jaden's admitted inexperience with printers, Getting my printer back online took up most of the hour. In his defence he asked my what my priorities were. My other seven issues will remain unsolved because I can't afford another hour.”

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Posted 7 years ago

Hi Carol, good to hear that Jaden was professional, attentive and a good listener. Thank you for the 4 stars!

Posted 7 years ago

“Message for Harry from Moxham Ave, Kathy: the epson scanner needs to be upgraded it is not working. Other things seem to be working well. Thankyou”

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Posted 7 years ago

Hi Kaye, good to hear that things are working correctly, in regards to your scanner Harry will get in contact to discuss upgrading. Thank you for the 4 stars!

Posted 7 years ago

“did a good job”

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Posted 7 years ago

Hi Colin, good to hear that our technicians were able to provide such a good service. Thank you for the 4 stars!

Posted 7 years ago

“Phil appeared thorough and competent . ( Who am I to comment , I am very unknowledgeable about computers !! ) However he was easy to talk to and happily answered my various questions ,and made helpful solutions . Thanks Phil.”

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Posted 7 years ago

Hi, good to hear that Phil was able to provide such a thorough service and able to answer your various questions. Thank you for the 4 stars!

Posted 7 years ago

“Disappointed to find 2 Apps. aren't loaded from my old Laptop.”

Helpful Report

Posted 7 years ago

Hi Helen, sorry to hear that 2 of your apps are not on your new Laptop, could you please call our Geek Hotline and they can assist.

Posted 7 years ago

“Sanju responded quickly to my phone request. He was able to help with my computer not turning on and then he pointed out I needed updating soon to windows 10. He suggested a laptop - my screen had also broken down and arranged it all efficiently, getting rid of surplus broken parts to recycling ! it all cost more than I was comfortable with, but he was very pleasant and efficient.Thankyou Sanju!”

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Posted 7 years ago

Hi, good to hear that Sanju was able to get the issue with your computer not turning on and was able to provide both a pleasant and efficient service. Thank you for the 4 stars!

Posted 7 years ago

“Manny was pleasant to have here and seems to have fixed pretty much all of the items on my list.”

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Posted 7 years ago

Hi Lynda, good to hear that Manny was pleasant and able to fix everything on your list. Thank you for the 4 stars!

Posted 7 years ago

“Always prompt and helpful and respectful to clients.”

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Posted 7 years ago

Hi Maxine, good to hear that our technicians were able to provide another prompt,helpful and respectful service. Thank you for the 4 stars!

Posted 7 years ago

“Very good service and knowledgeable assistance. Unfortunately however while the printer was fixed on Friday, it is not longer working again and cannot be located via the network so I will need to get the technician back again. Very frustrating.”

Helpful Report

Posted 7 years ago

Hi Michelle, good to hear that Julian was able to provide such a good service. In regards to your printer could you please contact our Geek Hotline on 0508 123 111 and they can remotely access your device and go about correcting this issue for you. Thank you for the 4 stars!

Posted 7 years ago

“My thanks to Antony who came on-board via remote access and restored my empty Google Favorites folder, one very good reason for having a backup drive. And he was also able to resolve my Yahoo mail problem as well. And for the record, if you access Genesis/Energy IQ [and I suspect a few other companies] and get told “your browser is out of date”, that’ll be because they probably prefer eg Google Chrome or Microsoft Edge, don’t like Microsoft Internet Explorer. Tia Graeme”

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Posted 7 years ago

Hi Graeme, good to hear that Antony was able to resolve your issues. Thank you for the 4 stars and the feedback!

Posted 7 years ago

“Please ask Ryan for the password he typed into the computer. Now that my finger print has been entered it needs a password to complete the start-up. I assume it is what Ryan entered which I said was "rosedale thirty six with capital R and capital D" which should have been "RoseDale36". However, the Mac doesn't accept this but gives a hint "home". After I entered my fingerprint I was not asked for a Password so I assume it requires the one Ryan entered. A phone message or email response would help please. Steve”

Helpful Report

Posted 7 years ago

Hi Steve, we sent Ryan a message to follow up with you in regards to your password. Thank you for the 4 stars!

Posted 7 years ago

“found him to be good quick and easy to talk to”

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Posted 7 years ago

Thanks Tony!

Posted 7 years ago

“Geeks responded quickly and politely when something had gone a little wrong. It showed that they were committed towards having a successful result and that their customers were satisfied with the service they provided. I would use them again.”

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Posted 7 years ago

Hi Carol, sorry to hear this, I understand we are looking to resolve your issue ASAP

Posted 7 years ago

Geeks on Wheels is rated 4.8 based on 7,827 reviews