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Chapter Reviews

5.0 Rating 3,005 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I felt safe! Working with so many unknowns, Seth made us aware of what things we should consider and continued to give us information, pricing, and common sense knowledge.
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Posted 1 month ago
Navigating Medicare plans has been excruciating. From the moment I connected with Vinson Costanza, I knew I found the right partner to aid my selection. His vast and extensive knowledge, augmented by his superlative client skills, is without parallel. I am overjoyed and feel blessed to have found Chapter as a resource. Mr. Costanza made the entire process seamless and successful.
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Posted 1 month ago
Andrew Kost was very helpful with helping me put in my application for United Healthcare, he answered all my questions and explained everything to me and gave me several options. Me getting help at this time and not being able to afford insurance, this process helped me very much and was an easy process.I will be recommending family and friends.Thank you!
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Posted 1 month ago
William was very persistent in assisting me in finding a Humana plan that would best serve my husband's dental needs. Thank you so much!
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Posted 1 month ago
Fantastic experience with Abe. He responded quickly to my initial email and was kind and fully put me at ease. He was professional and thorough, answering all my questions completely. I am now confident and peaceful about the future events instead of feeling the high anxiety I have felt the past few weeks. I now know who to contact and how to do so if any concerns. This was a great experience.
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Posted 1 month ago
Ms Gross was so helpful and kind! She took her time and explained everything in detail to me. She never talked to me like I was stupid! 5stars goes to this fabulous lady! Thanks again for everything! YOU’RE THE BEST!!
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Posted 1 month ago
My agent William D was knowledgeable, patient and polite, he made everything went so smoothly for me, I couldn’t believe that we were done in no time. I’m so thankful that I was able to get all my needs taken care of and still walk away with quite a few wonderful bonuses like a gym membership and a food card etc. Thank you all for your support and for all that you do to help us navigate through these confusing time and special thanks again to my agent Michael D.
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Posted 1 month ago
Chapter was both proactive and highly responsive throughout the process. They took on much of the heavy lifting by evaluating various options and providing clear recommendations tailored to our needs. While I did some research on my own, their suggestions ultimately proved to be the best fit for us. I highly recommend their services.
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Posted 1 month ago
Shannon had alot to deal with since my husband's case was not a normal one. She jumped in and in no time we had what we needed. She definately made a daunting task much easier. She is knowelegable and explained things easily.
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Posted 1 month ago
Venus was so helpful in helping me pick a a new health plan. She made sure I had everything I needed because I’m on dialysis and on a kidney transplant list. I expressed how I needed transportation and a PPO and she made sure I have it. Thank you, Venus.
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Posted 1 month ago
Michael F. was very patient and knowledgeable in helping me with choosing my healthcare plan. I highly recommend Chapter to everyone needed guidance 🙏
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Posted 1 month ago
Sydney was great to work with. The process was easy, and she was helpful.
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Posted 1 month ago
Robert was very pleasant and patient. He provided a wealth of information on all my options and took the time to explain everything. He also reviewed my prescription drugs to determine the best plan for me. I could not have gotten all my questions answered just by researching on the internet.
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Posted 1 month ago
Lati is my advisor and she is wonderful. She made a complicated and daunting process easy and understandable. She definitely understands the intricacies of Medicare and Medicare supplemental and advantage plans, and was great at explaining the issues involved in selecting the best plan for me. I highly recommend using Chapter.
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Posted 1 month ago
Tony reached out to me to help me with my Medicare insurance and was very patient, helpful, and knowledgeable. We still have some work to do, and I look forward to finalizing everything with her.
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Posted 1 month ago
Venus gave me a very detailed explanation of what I can get. She was accommodating to my limitations. She's a Godsend. Very much appreciated. Thank you very much.
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Posted 1 month ago
If only I could give Melanie more stars! She was so patient and helpful. She found that my husband had an Advantage Plan that was not needed and got me all set to start Medicare next month on my 65th birthday. A tremendous weight has been lifted off our shoulders! Melanie is exactly the type of person who should be helping people like us, at this time in our lives, to get the benefits we need and want.
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Posted 1 month ago
I was satisfied with the representative in processing the UHC Dual Complete PPO application to completion & got the best benefits with that plan … Regards 😊
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Posted 1 month ago
I am very thankful that the person whom I spoke to Ms Sidney was so helpful in helping me with what I was searching for , I am not savvy in computers and she helped me through the process, now I am just waiting to hear from my future insurance company. Once again Thank you.
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Posted 1 month ago
The process of choosing and applying for Medicare was very clear and easy with Chapter.
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Posted 1 month ago
Chapter is rated 5.0 based on 3,005 reviews