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Chapter Reviews

4.9 Rating 5,034 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Courtney is the epitome of excellence and customer service would that all be such as she was friendly and courteous after her namesake. Thank you Courtney
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Posted 1 month ago
Courtney is the epitome of excellence and customer service would that all be such as she was friendly and courteous after her namesake. Thank you Courtney
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Posted 1 month ago
Kim was extremely helpful to me and pointed me in the right direction for my Medicare D coverage.
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Posted 1 month ago
Toni at Chapter made understanding my Medicare options straightforward and easy. Her analysis helped me choose the absolute BEST Medicare plan to fit my needs. She helped me correct a problem with my previous plan that I was unaware of, and in no time, she assisted me with switching to a better plan that fully meets my needs!
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Posted 1 month ago
I would like to thank Tom Fehr for his help today. Open enrollment is always a series of ... did I make the right choice? ... did I ask the right questions? ... have I been presented and an edited list of programs? ... Tom took that all away and was very helpful.
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Posted 1 month ago
Stay in the Medicare man was fabulous! Patient can and very helpful! Helped us tremendously! He deserves a huge raise!! Thank you for Such a helpful person and kind person. Thank you.
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Posted 1 month ago
I'm very grateful to Ethan Doll, for the help in finding a new plan, as well as in searching for a doctor and specialist. I want to note the high level of professionalism, clear patience, and attention to the client, as well as competent answers to all my questions. Sincerely Lana Fedortsova
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Posted 1 month ago
I cannot imagine a more thorough evaluation of my particular situation in selecting the right Medicare plan that Alexis Marlow did for me. She is focused,very knowledgeable, and pleasant as well. Every step of the way she evaluated and made suggestions that made the process much easier for me.Medicare can be very confusing and I am thankful for Alexis and what she did for me.
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Posted 1 month ago
Courtney Caputo gave excellent service explaining and taking her time with me I really appreciated her, she has always been helpful we reaching out to me in text. Thank you Cynthia Conerly
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Posted 1 month ago
Mark Morrissey of Chapter was EXTREMELY helpful and clear, professional, and kind. What more can anyone ask for? I signed up with the plan that is going to make my life easier and it's doable for me. Thank you to Mark & to Chapter!!!! I now have peace of mind and it's one of the most valuable gifts a person can be given. Thank you.
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Posted 1 month ago
Jessica was very knowledgeable and took the time explain what I didn't understand. She went over everything very thoroughly and found a plan for me that is much better than the one I have now. I am very happy with my experience with Chapter and would highly recommend them to everyone.
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Posted 1 month ago
I was very pleased with the help Tom Fehr provided. he was able to save money and explained the plans very well.
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Posted 1 month ago
I was very happy with the assistance given to me by Stephanie Pham today. I have, with her help, found the Medicare plan perfect for my specific needs to a T! If it wasn't for her knowledge and intuitive ability I would still be wondering what I should do. Now, I'm all set and I am thankful.
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Posted 1 month ago
John was very informative and explained everything that me and my wife needed to know thank you very much God Bless you and Family and co workers
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Posted 1 month ago
Megan was able to work with me over several months. She gave me options for programs and we finally decided to settle on one today. I appreciated her kindness and her thoroughness.
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Posted 1 month ago
Tom Fehr was fantastic and extremely patient with this ever evolving experience. Thanks to Chapter and compliments of the season to all
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Posted 1 month ago
Excellent service. Representative listened to my needs and answered all my questions. Very professional. I highly recommend Chapter for finding the right plan.
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Posted 1 month ago
Courtney was very helpful from start to finish she is a great asset to your company
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Posted 1 month ago
Chapter is efficient very informative sensitive to your needs and fixed all our issues
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Posted 1 month ago
Megan was very helpful and patient going over the options for my husband and I. We are taking a chance switching insurance carriers and are still nervously awaiting hearing from them.
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Posted 1 month ago
Chapter is rated 4.9 based on 5,034 reviews