Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 3,111 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Nicole was an absolute pleasure to work with and blessing to assist us with choosing the best Medicare supplement plans and drug plans to fit both our situation. She walked us through the entire process to make an educated decision regarding plan types and insurance company selection. Stayed in touch throughout the many parts of Medicare until everything was properly completed. Fantastic job and would highly recommend her and Chapter to anyone looking for assistance navigating through the maze of Medicare.
Helpful Report
Posted 1 year ago
I was lost in the quagmire that is Medicare and other health insurance. It was especially difficult because I am on dialysis and have many doctors to cover. Freddy Garcia made my life easier because he personally went through doctors and medications to make sure I was covered. He was extremely thorough and very kind. After he found that United Healthcare was the best option for me, he sent me to Justin Morrow to welcome me to the group. He was also very thorough and friendly. He made sure I had all the information I needed to take advantage of all the benefits provided. They both made me feel welcome and reassured me that I was getting the most insurance for the money. I sincerely appreciate all their hard work.
Helpful Report
Posted 1 year ago
Brock Ingle and Marsh Graves at Chapter were terrific advocates - very accessible, friendly, and knowledgeable, helping me to navigate the many decisions that needed to be made to get the drug plan that best fits my needs. It is great to know that I can call on them any time, if I have any questions or want to change plans in the future. Peter H.
Helpful Report
Posted 1 year ago
Carlos was very thorough and he informed me of everything I needed to make the right decision. This experience with chapter has been positive all around.
Helpful Report
Posted 1 year ago
The Chapter advisor, Ana was so helpful. She walked us through the whole process of choosing a Medicare Advantage plan and company that was just right for us. She explained everything clearly and made sure that we understood. I feel that we were able to make an educated choice that will help us get the best medical care.
Helpful Report
Posted 1 year ago
John Brooks provided us with so much information and made my medicare choices simple and easy to understand. Thanks so much Chapter and John!
Helpful Report
Posted 1 year ago
James was wonderful. He thoroughly answered all of my questions and helped me to understand the various secondary plans. We did change the secondary I had chosen for my husband in March and now I feel confident in my decision. Thanks James.
Helpful Report
Posted 1 year ago
Caroline was the best of the best. Amazing young lady that had a heart to help guide me through the thickets of Medicare supplements. I love this company because they employ people with hearts that care. Bless your HR dept. for hiring such quality people. Please let Caroline know how powerful she is to senior citizens such as myself. Craig
Helpful Report
Posted 1 year ago
Nicole Peeler my advisor was a blessing. Nicole, assisted and guided me through applying for a Health plan. I honestly had no idea where to start. She stayed in touch with me on a regular basis, proved information and referred me to others when needed. She was always professional, courteous and kind. The one thing that I observed she knows her business and is a valuable asset for anyone navigating to obtain the right health plan for their situation.
Helpful Report
Posted 1 year ago
I talked to Daniel twice about whether I needed to sign up for Medicare. My brother-in-law referred Daniel to me, as he too had an excellent experience in seeking help from Daniel. Daniel always called at the exact time he said he would. After our first conversion, Daniel did some research on his own, and had answers to every question I had asked. Daniel Galaviz was a huge help. I truly appreciate his knowledge and patience.
Helpful Report
Posted 1 year ago
John Brooks Jr was knowledgeable, patient and extremely helpful walking me through all the different Medicare options. In each of the 3 calls I had with him he was upbeat, and again - patient.
Helpful Report
Posted 1 year ago
I am extremely pleased with my Advantage plan. Katlyn went above and beyond to help me get what I needed all I can say is thank you so much. 💯💕💕
Helpful Report
Posted 1 year ago
I probably had the best lesson on insurance you can possibly have, Colby was great, he new everything. Got me the best coverage at a good price and also stepped out of the box and told me something that saves me a lot of money, it was well worth 2 hours on the phone. Thank You.
Helpful Report
Posted 1 year ago
Jasiel was a true professional she actually made the medicare process enjoyable. She is an expert on the entire process, making everything easy and stress-free. I will definitely be recommending Jasiel to my friends and family. Regards. David
Helpful Report
Posted 1 year ago
Able to break down complex issues and translate them into common lay terms. Available when needed, respectful, knowledgeable, and pleasant to deal with
Helpful Report
Posted 1 year ago
I've worked with and for the Federal Government for over 40 years and with that experience comes a healthy dose of skepticism when it comes to the efficiency of getting something done. So, this is the thinking that I entered applying for Medicare with. However, I was surprised and am happy to say how easy my Senior Advisor, Daniel Galaviz, and Chapter made it for me! Thank you!!
Helpful Report
Posted 1 year ago
My wife and I found Latiera to be extremely helpful, knowledgeable and reliable. She had a wonderful personality and a great sense of humor (even laughed at my bad jokes). I would recommend her services to anyone. She was able to answer all of our questions immediately and put our minds at ease about Medicare Supplement plans and Prescription plans.
Helpful Report
Posted 1 year ago
Trying to make sense of a Supplement plan for myself was confusing to say the least. The person at Chapter made it easy. She knew how to get me enrolled, aswered all my question, and did much of the work for me. I wish I could remember her name so she could get credit for this review. I highland recomend Chapter.
Helpful Report
Posted 1 year ago
Justin was able to clear up my problem with Medicare and Medi-Cal and make sure I was still elligible. I got a letter saying I was not elligible for Medicare A and B any more. He stayed with me on a phone call to get it straightened out and make sure I was in fact covered. He handled the situation professionally and helped me through this difficult time.
Helpful Report
Posted 1 year ago
Stephen stepped up at a time when I was pretty scared of my Healthcare future. He spent as much time as I needed to figure this out. ABOVE & BEYOND!! I think he should have an action figure modeled after him because he saved more than just the day!
Helpful Report
Posted 1 year ago
Chapter is rated 5.0 based on 3,111 reviews