Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 3,111 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was so happy to have all the information & help in choosing just the right medicare plan and I enjoyed having Catherine to help me every step of the way she was a wonderful & amazing blessing to me .I would most definitely recommend her to any of my family & close friends .Thank you so much Catherine & the chapter team way to go you rock .Nancy A.Froehlich
Helpful Report
Posted 2 years ago
Chapter and all of the staff including member advocates have been above and beyond to make sure that everything with my Medicare advantage plan with Aetna is top notch. Their specializing in people with special needs is a blessing. Thanks Cathy, Noreen, and everyone else at Chapter. đź’Ż
Helpful Report
Posted 2 years ago
Devendra was absolutely great with helping me find a reasonable rate for my supplement and prescription plan!!
Helpful Report
Posted 2 years ago
Derrick was very thorough and helpful.
Helpful Report
Posted 2 years ago
Robert made sure my doctors were in network and explained my coverage in detail as I just turned 65 and found me the best plan available. Many thanks Dave B
Helpful Report
Posted 2 years ago
Came across Chapter when researching Medicare Advantage plans for my parents. The number of various plans will make your head spin! Derrick took the time to ask the right questions and I had the plans picked and applied for in about an hour. He was patient and took the time to answer my questions. Great experience overall. 👍👍
Helpful Report
Posted 2 years ago
Nicole was amazing. She answered all my questions thoroughly and explained everything I was concerned about. She chose the best plans for my situation.
Helpful Report
Posted 2 years ago
Thank you for quick response.
Helpful Report
Posted 2 years ago
I have spoken to a number of Medicare representatives and it wasn’t until I spoke to your representative, Clark Simpson, that it all started to be clear. He was professional, patient, understanding and so knowledgeable about Medicare options. I chose a plan confidently after speaking with him. I will recommend him to anyone I know who needs this assistance.
Helpful Report
Posted 2 years ago
I recently retired from my career as a corporate attorney. I have read and negotiated many complicated contracts during my career. But I found myself totally confused by the complexity of Medicare enrollment. My internist recommended Chapter to me. My telephone call to Chapter today was returned within an hour by a highly knowledgeable representative who guided me and answered my questions for almost an hour. Chapter is a terrific.
Helpful Report
Posted 2 years ago
Lati Carpenter is the greatest! She is very knowledgeable, friendly and willing to help you out with your health insurance needs. She explained the pros and cons of Medicare Advantage/Supplement and how it would impact me financially. She even helps me sign-up for Medicare Part A/B and signing up with my Medicare Supplement plan. In my option Chapter is very lucky to have her working for them.
Helpful Report
Posted 2 years ago
Ronald “Thomas” Pruitt was my agaent/contact with Chapter. He was terrific. Perfect clear speaking voice. He explained everything in detail, answered all my questions, knowledgeable, a pleasure to speak with. Thanks Thomas.
Helpful Report
Posted 2 years ago
R. Thomas was amazing. His demeanor was so professional. First he listened and then explained the plans. There was NO pushy salesman's effort. We feel lucky to have had him today.
Helpful Report
Posted 2 years ago
Ana Lee was the absolute best in answering all my questions and providing guidance and recommendations to satisfy my Medicare needs. She has been extremely patient and seems always available and ready/willing to help.
Helpful Report
Posted 2 years ago
Jasiel, went out of her way to make sure I received the best plans for me. I look forward to working with her if needed in the future.
Helpful Report
Posted 2 years ago
Thomas P was wonderful to work with, he was patient and knowledgeable. I felt comfortable and trusted his suggestion for Medicare..
Helpful Report
Posted 2 years ago
Thomas was knowledgeable and professional, helping to demystify the array of Medicare choices with unbiased guidance.
Helpful Report
Posted 2 years ago
Michael was the agent that assisted me. He was incredibly friendly, patient and knowledgeable. He explained the pros and cons of advantage and Medicare supplement plans. He then explained the best supplemental plan to fit my needs as well as my finances. Switching plans was seamless. He saved me some money and I feel I have an agent that will have my interests at heart. I overwhelmingly recommend Chapter and Michael for insurance.
Helpful Report
Posted 2 years ago
Great customer service, friendly, answered all my questions. I highly recommend!
Helpful Report
Posted 2 years ago
Thomas (Ronald) was great. He really helped me understand what all my options were and helped me choose one without being pushy. He made me feel very comfortable and I truly felt he was concerned with what was best for me.
Helpful Report
Posted 2 years ago
Chapter is rated 5.0 based on 3,111 reviews