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Chapter Reviews

5.0 Rating 3,117 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Justin is awesome and he helped me get thing done getting my samples of medication until I get approved. Answering my questions and making me feel better through this process.
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Posted 2 years ago
Lindsey was a great help.
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Posted 2 years ago
Nicole is the best, she expanded everything step by step and took the confusion out of this process!! Nicole knows her stuff!!
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Posted 2 years ago
I was more than satisfied with assist from Mike at Chapter. Having just turned 65 and anxious about leaving Medicaid he walked me through what options that fit me for added coverage. It made the process go easily and simply. Thank You, Bruce
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Posted 2 years ago
Thomas has wonderful people skills, I appreciate his help. Roxanne Soelter
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Posted 2 years ago
Lindsey Klune is the best he is patient, empathetic and all around great representative. He helped me when I was at my wits end and made the process simple. Need more like Lindsey
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Posted 2 years ago
Thanks to Mr.Klun and his professionalism I am at peace that my health problems will be covered.Mr.Klun is a blessing from GOD! Thank you Mr.Klun,you have put my health at ease not to mention the money you are saving my wife and me.you sincerely are a blessing from GOD. Thank you so much.i know GOD will bless you and your family.
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Posted 2 years ago
Nicole made it so easy and took the time to explain and what was the best for what I wanted. Very pleased.
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Posted 2 years ago
Friendly, interesting, knowledgeable, kind and funny
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Posted 2 years ago
James Johnson of Chapter, has been clear and thorough as he leads us through the complex choices of choosing the right Medicare coverage for my husband and me. He responds in a timely manner whenever we have a need for further explanation. We are glad that our Financial Advisor connected us with James Johnson.
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Posted 2 years ago
Ari Parker and Chapter have been absolutely great for us! Their advice has been straightforward and easy to understand. They have consistently placed us in the best plans for our needs and preferences and have saved us a great deal of money, while recommending superior coverage. I highly recommend them!
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Posted 2 years ago
Nicole was very courteous,knowledgeable and patient during this process. I thank her so very much for all the help you gave me. Have a blessed day 🙏
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Posted 2 years ago
Explain step by step answer question
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Posted 2 years ago
Medicare is confusing but I gained a lot of knowledge from reading the Medicare book I was sent and from my consultant Lati. She was easy to talk to and understand and really listened and answered all my questions. I felt like she had my best interest at heart. I think I’ll be happy with my choice.
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Posted 2 years ago
I worked with Thomas P on my Medigap and Part B selections and applications. He was very helpful and patient. Thomas was also available for a follow up call when I had additional questions. He was a great help and has a wealth of information! Thank you so much!
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Posted 2 years ago
Noreen Walker is a very helpful, patient and informative advocate.
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Posted 2 years ago
Noreen Walker is the most helpful, informative and very patient advocate we ever have.She helps us through and covers everything that's needed to know.
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Posted 2 years ago
What seemed to be a very overwhelming and exhaustive process was simplified once I contacted Medicare Advisor Thomas Pruitt. He was extremely patient, professional, very knowledgeable and pleasant to work with. I would highly recommend him as well as the book that he suggested I read, "It's Not That Complicated" by Ari Parker.
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Posted 2 years ago
The process of signing up for Medicare or a Medicare Advantage plan is very confusing and complex for newcomers. I had conversations with several different advisers and agents (from other organizations) before I found Thomas Pruitt of Chapter. He was outstanding -- gave me calm, clear information and asked questions that guided us toward choosing the best plan for me. My wife will soon be signing up, and I'm going to tell her to call Thomas!
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Posted 2 years ago
I had a wonderful experience working with Mitchivena T. (Mimi). She was resourceful, professional, polite, patient and knowledgeable. I am a first time Medicare/S.S. client and was feeling overwhelmed with information! My financial advisor had referred me to Chapter and I am so grateful to have had all of my confusion erased in ONE phone call. Mimi took me under her wing and helped me through this confusion and constantly kept in contact with every step of the process. She had my back! So appreciate all she did for me.
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Posted 2 years ago
Chapter is rated 5.0 based on 3,117 reviews