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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Like most retired people I don't spend my time learning all the ins, and outs of Medicare coverage. After seeing a recommendation on a Youtube podcast, I called Chapter for help navigating my options. I'm really glade I did. Sydney was very helpful, and patient with me, I'm sure she will follow up with me after my new coverage begins, or if any issues arise. Thanks so much
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Posted 9 months ago
Sending Devendra "Dave" Raythatha , a Chapter Advisor, a Very Big THANK YOU!!! I was so nervous to make the call to Chapter. I have been watching Dr. Ed Weir's Podcast since December 2024 and I found the Courage to make the Call. :) I am turning 65 this year and had started the process to sign up for Medicare but Needed some additional Help! I had gone to my local Agency on Aging and they were helpful but their computer system stopped working after entering some of my information!? I decided to try to finish my application on line at home, but got the Courage to call Chapter and So Happy I Did!!! Like I said, I was so nervous but once Dave picked up my call, I felt a lot better. I explained that I needed Help with finding the right Medicare Plan program for myself and my needs. Dave was very patient with me and helped walked me through the whole process. I had All necessary papers and my account numbers for SSA and Medicare account. When Dave told me that I qualified for a United Health Care program that would cover all my needs and included extra programs to help me stay healthy, I was Thrilled. Dave took so much of my worries away and I felt that he found me a wonderful plan. Thank you Dave for being patient with me and you took the time to answer all my questions and explained the plan to me were I felt comfortable with your selection for me. "Every Chapter Advisor is trained to ensure that every client receives the high-quality healthcare they need and deserve at the best value!" This is so True! Thank you Dave and much appreciate All your Help. You made the process so easy for me and I truly feel that I could not have gotten the Best Service any where else but at Chapter! Sincerely, Inez L. W. Southern, Maine.
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Posted 9 months ago
Stan spent a long time with me as I decided to switch from one Medicare provider to another. He was quite knowledgeable and answered all the questions I had. He even offered information I hadn't yet thought of! Very, very happy with my experience.
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Posted 9 months ago
the knowledge and advise were extremely helpful.
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Posted 9 months ago
Daniel Cheeseman could not have been more helpful to us. All of this is so confusing, but he explained everything in easy to understand language and sure helped us find the right options. Thank you!
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Posted 9 months ago
He didn't make me feel overwhelmed and I was happy with the plain he found me.
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Posted 9 months ago
I received notice from my doctors that they no longer use my Medicare insurance and I can call Chapter whose agents will walk me through options. Needless to say I had never heard of Chapter before but I called a week ago and am so blessed to have connected with Brandon. What had seemed like a mountain at the beginning brought a calmness to my spirit. As I wanted to keep my doctors (primary, dental, eye) he patiently went through the different plans till he found the ones that accepted them, as well as advantageous to me. Thank you Brandon for making this transition seamless and thank you Chapter. I have already referred 2 friends.
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Posted 9 months ago
William Dean was very informative and took time out to explain details and the many options we had and gave us time to choose what’s best for us. Highly recommend!
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Posted 9 months ago
Tyler Eby is a rock star. Knew all the answers and got us what we needed.
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Posted 9 months ago
Working with Noah Wilson has been a great experience with his knowledge, efficiency and making sure we have received all needed and staying on top of everything
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Posted 9 months ago
After doing research on line, the first (and only) call I made was to Tyler at Chapters. He listened carefully to my situation and concerns and assisted me in enrolling with an affordable and comprehensive Plan G MediGap and Part D drug plan. We got more done in less time than expected. Thanks Tyler!
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Posted 9 months ago
Rachela was very friendly and knowledgeable. She provided recommendation to optimize the coverage for both my wife and I. Great experience.
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Posted 9 months ago
I heard about Chapter and called. Stan walked me through the options and was very helpful
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Posted 9 months ago
Shannon and Chapter are absolutely incredible. Shannon made it easy to find a less expensive company for our Medicare supplemental Insurance part G policy. I am saving a massive amount on our new monthly premiums by going with a different (and still reputable) company. If I knew it would be so easy, I would have called Chapter months ago. Thank you Shannon!
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Posted 9 months ago
Abe Finfrock was an amazing agent.
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Posted 9 months ago
Chloe did an amazing job finding me a give back Advantage plan. She also found a way to change my plan even though I changed it once already. I am extremely satisfied with her effort! She was kind, knowledgeable, efficient and friendly. I will be staying with Chapter and Chloe for the long haul.
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Posted 9 months ago
I found an ad on Instagram and asked for someone to contact me. I was needing to switch my medicare advantage plan and I didn't know how to go about it. I was contacted by a man named Brandon who was very informative and helpful in guiding me through the different policies that I could probably switch to. After quite awhile he had helped me find on that fit my needs and I wanted to try to get for future use. He had me signed up and feeling good about the decision I had just made. Needless to say I am very satisfied with the help I got from Brandon through chapter. I'd recommend Brandon to anyone I know to contact for help with medicare. It was refreshing to meet someone like Brandon to get help from in this fast paste world we live in now. Thanks again Brandon for your kindness and support you gave me in our time spent talking together about medicare advantage plans.
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Posted 9 months ago
I am so happy that I found Chapter through Ramsey Solutions! I am 67 and have not retired yet because honestly the Medicare benefits were not what I needed, until I met Bennett Osborne! He patiently answered all my questions and as an Insurance Agent for the past 40 years, I feel like I just went through training! I will tell all my family and friends!
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Posted 9 months ago
Excelente comunicación and very well explanation Dave is a very nice Person. I hope we have people like him thank you Dave and thank you Chapter. For helping me.
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Posted 9 months ago
John B. at Chapter provided excellent guidance and customer service. He is very knowledgeable and helpful throughout the process of signing up for the best plan.
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Posted 9 months ago
Chapter is rated 5.0 based on 4,993 reviews