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Chapter Reviews

5.0 Rating 3,020 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Thank you for your outstanding customer service! Within a very short time I was presented a prescription drug plan that was as reasonable as it gets. I was also educated on why I should not wait on enrolling in part D.
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Posted 2 months ago
It went very well and easy for me and I felt he cared about me and what I needed thank you so much for being there for me
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Posted 2 months ago
The customer service at chapter was very helpful in finding me an advantage plan that would fit my needs. Bennett Osbourne was very kind and gave me the time I needed to look over the new advantage plan that he suggested. He was very knowledgeable about the prices for prescriptions and for co-pays. I would recommend chapter to anyone who needs help with finding a new advantage plan. They not only will help you find an advantage plan but also help with any problems that may appear during the sign-up procedure and with any changes that might occur in your plan.
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Posted 2 months ago
Very professional, helpful, and simple process.
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Posted 2 months ago
Brandon was awesome. He is professional, personable and informative. For the first time ever I feel confident that I have made an informed decision based on facts rather than guesses. Because Brandon explained everything so clearly and throughly I finally understand what I can expect from my Medicare insurance. Thanks again Brandon!!
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Posted 2 months ago
Rachel was such a great help keep her on the team amazingly amazing job ivso appreciate her 💙
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Posted 2 months ago
The service that was provided by Venus was outstanding! Thank you for answering all my questions and helping me understand what was available to me. Also, for helping me find a plan that was better suited for me and my circumstances. Thank you
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Posted 2 months ago
Venus is professional, kind, and very knowledgeable! I appreciate all the large and small details she looked up for me. It was great to have her kind caring help when choosing an Advantage plan!
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Posted 2 months ago
Abram Hill was knowledgeable and helpful in getting my insurance application submitted. I'm grateful for the continued updates and communication.
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Posted 2 months ago
Abe was so helpful in explaining our options. He was very informative, friendly, and made the process so easy to understand. I would highly recommend Abe Frinfrock to all of our friends or anyone who is looking for help and clarity concerning their Medicare and supplemental insurance options.
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Posted 2 months ago
Excellent service along with polite, professional people. I worked with Abram and Renee, and they both are excellent and fire exceeded my expectations. John maywalk
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Posted 2 months ago
Very knowledgeable and professional. Got right to the point
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Posted 2 months ago
Sarah was very pleasant to work with. I find that as a senior there is not a lot of patience for us. She was very patient, kind and thoroughly explained as needed. Need more customer support like Sarah in the field. 😊
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Posted 2 months ago
It could not of been easier. Rachela was so helpful and knowledgeable. Thanks Chapter.
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Posted 2 months ago
The help that I received from Stephanie at Chapter for my Medicare electives was incredible. She was knowledgeable, professional and easy to speak with. She clearly explained my options and I felt confident that I was making the best possible choices with her. I can’t say enough good things about Chapter and the representative Stephanie who helped me navigate this confusing process. Thank you!!!!!
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Posted 2 months ago
I cannot tell you how thankful I am. There are so many options for plans out there. I was trying to look on my own. Thank God I called this service that Dave Ramsey providing me with. Venus made this so easy. She is saving me so much money per month and it is a wonderful plan. I felt very confident that she knew which plan was best for me. She is very knowledgeable, easy to talk to, very friendly. She actually made this enjoyable if you can believe that!! And I now have a contact if I have any questions whatsoever. I highly, highly recommend this service. Thank you, Venus!!!
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Posted 2 months ago
My representative, Stephanie was extremely helpful. She was patient and willing to answer all my questions. I highly recommend her to help you navigate the mind field of Medicare!
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Posted 2 months ago
Ben, was very knowledgeable and helpful. Medicare is ridiculously complicated with no real primitive help.
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Posted 2 months ago
I learned of Chapter via Dr Ed Weir’s podcast. Spencer displayed knowledge of healthcare diversity while being personable. He was patient and answered my questions to full satisfaction.
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Posted 2 months ago
Venus was wonderful helping me select a Medicare plan N insurance provider. She answered all my questions and always returned my phone calls promptly. Thank you for being there every step of the way! Venus, You ROCK!!!
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Posted 2 months ago
Chapter is rated 5.0 based on 3,020 reviews