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Chapter Reviews

5.0 Rating 3,016 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Tyler was very informative and patient answering all my questions without pushing for the sale. I ended up not proceeding with coverage after learning at the last minute about the IRMAA surcharge. I need to wait until I retire. Thank You
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Posted 2 months ago
My experience with Chapter was amazing! My Customer Service Rep was very knowledgeable, professional & courteous. I had been given conflicting information prior to my call & it was giving me anxiety until I spoke to Chloe Hart. Thanks so much for listening & walking me through the process of choosing a Supplemental & Prescription plan. Thanks so much! ☺️
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Posted 2 months ago
Dave helped me get my Medicare Supplement going. Dave was very patient, kind, & professional throughout the entire process. I am grateful to learn of Chapter from Ed Weir on his YouTube channel & trusted Ed's high praise for Chapter. Thanks for making the application process seamless.
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Posted 2 months ago
I recently spoke with Alexandra with Chapter to choose a Medicare plan and I couldn't be happier with the experience. She was incredibly knowledgeable about all the options available, patiently explained each detail in a way I could easily understand and listened to my health concerns to find the best fit for me...Thanks to her expertise.I feel confident that I've selected the right plan for my needs. Btw She saved me a lot of money
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Posted 2 months ago
Very glad I called. I have a brain tumor and ran into an issue with my current policy and my neurosurgeon asked me to call Chapter. Bennett did a great job explaining and comparing my options against what I currently have and helped me make an informed decision. Not only did I get a better plan that saved me money most importantly I was able to get my treatment back on track.
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Posted 2 months ago
I'm newly enrolled in Medicare. Doug was fantastic in explaining and helping me find the right Medigap plan. He listened to my questions and was very knowledgeable in his answers helping me understand how the plan works. He was very nice. I had a positive experience talking with him.
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Posted 2 months ago
Derrick did a wonderful job walking me through a very confusing process with great poise and attention to detail.
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Posted 2 months ago
The Chapter representative was great. Her friendly, straight-forward and professional demeanor was enhanced by her obvious knowledge and expertise. She thoroughly assessed my information and particular individual needs. Her communication skills were much appreciated in a subject that is often overcomplicated and daunting to the public-at-large. I cannot overstate the quality of service I received. Thanks so much!
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Posted 2 months ago
I would like to thank Rachel for helping me today to choose the right coverage today.she took time explaining everything to me and showed patients, very much appreciated!! Michael
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Posted 2 months ago
It was an absolute pleasure to be assisted by Sarah k. She was so helpful and knowledgeable to guide me through the Medicare plan b plans and find what was best suited for me. She took all the stress out of it. Always there to assist me when I needed solutions to issues. She is truly caring about what she does for customers. She is truly an asset for chapter! Great job well done sarah.
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Posted 2 months ago
Chapter was very helpful. I originally signed up for an Advantage plan by another company. I was told that’s what the other company had picked out for me, no comparisons or options. Then I watched Dr. Ed on YouTube and found out I didn’t want an Advantage plan. Chapter helped me get it all straightened out. Gave me options and let me pick what is right for me. I’m so glad Dr. Ed recommended Chapter! Definitely worth the call! Lois
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Posted 2 months ago
Provided advice that was needed to choose best plan for me. Patiently answered my questions
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Posted 2 months ago
Proved much needed help in figuring out my Medicare solution. Great company to help negotiate the Medicare system.
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Posted 2 months ago
The time spent with Spencer Murdoch in navigating the Medicare system and sign up process was more than worth it. He was knowledgeable, patient and had excellent follow through. I would recommend him highly.
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Posted 2 months ago
Spencer is fantastic. So knowledgeable and friendly. We were very stressed about Medicare and knew very little before our call with Spencer. He put our mind and ease and now we feel very confident that we made the best choice for our Medicare gap needs. Thanks Spencer!!!!!
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Posted 2 months ago
Spencer was a great resource in helping find the right supplemental plan and saving us money. He made the process easy and we are greatful for the advice and assistance!
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Posted 2 months ago
Helped me get a new Medicare Supplement (Medigap) plan.
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Posted 2 months ago
What a great experience! I received great no pressure advice. Feel very comfortable with my end decisions.
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Posted 2 months ago
Melanie is awesome.. got me more benefits.. very nice and professional.. Thank You
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Posted 2 months ago
I called got Daniel he was God sent thank you so very much for the help
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Posted 2 months ago
Chapter is rated 5.0 based on 3,016 reviews