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Chapter Reviews

5.0 Rating 3,015 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Daniel Cheeseman provided guidance on Medicare Advantage Plans. He made things easy to understand. With his help I feel I chose the best advantage plan for me. Thank you Mr. Cheeseman for being patient, polite and knowledgeable. Barbara J. Petersen
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Posted 2 months ago
Chapter made the Medicare process much easier. They advised us well on what we needed. I highly recommend them!
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Posted 2 months ago
We’re very thankful that we contacted Chapter to help us with our Medicare needs. Sydney Stewardson is a delight to work with… professionalism with a smile.
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Posted 2 months ago
This was fast and easy. The representative (Jilly) found the Medicare Advantage plan that suits me best. The best thing about it is it's affordable!
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Posted 2 months ago
Bennett Osborne was very informative i appreciated him very much AAA+Very satisfied
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Posted 2 months ago
Our agent, Sydney, was very knowledgeable and helpful in our transition from one provider to another.
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Posted 2 months ago
Bennett was very thorough and unbiased in presenting the different Medicare options to me. I will definitely be recommending Chapter to friends and family. I also want to thank Ari for his podcast on Retirement Manifesto.
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Posted 2 months ago
Alexandra Veras was a wealth of knowledge and experience in assisting me! She was helpful and responsive to my questions and concerns. Chapter, I so appreciate your company ensuring the high quality of information provided for each and every client. Thank you and Blessings Alexandra!
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Posted 2 months ago
Venus was helpful, through, kind and efficient!
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Posted 2 months ago
Great help with getting my insurance in place!! Bennett was so helpful and responsive to my inquiries. Thank you
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Posted 2 months ago
Shannon was extremely helpful in assisting me with key information that I needed to make an educated decision on a Medicare Supplement plan vs. an Advantage plan. She was very professional, cordial and well versed on all of the Medicare plans / options. I would highly recommend Shannon for professional guidance, regarding your Medicare needs.
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Posted 2 months ago
Spoke to Vinson Costanza at chapter the most helpful person I have ever had the pleasure to speak with! He helped me find a supplement insurance at a very reasonable price! You have a very valuable person working for you! Thank you so very much! Will recommend chapter to all my friends!
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Posted 2 months ago
I am turning 65 in a couple months. Have been inundated with mail and calls from different brokers. Very sales-focused vs consultative. My financial advisor recommended Chapter and I could not have been more pleased. Spencer was more of a trusted partner to help me navigate my choices. No pressure. Clear, straight forward communication. Customized to my objectives. I had one educational call. Took a week to process. Then had a call with final questions and enrolled. Very pleased that Spencer's team will be with me throughout the year to help with questions and any issue resolution.
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Posted 2 months ago
Customer service at Chapter is excellent !!! From the bottom of my heart I like to say THANK YOU SO MUCH to Chapter employees especially Sydney to make my life a lot easier. Bravos to you all❤️!!!
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Posted 2 months ago
Switching Medicare Advantage plans was something I was anxious and nervous about, but with Carlos Eddington, it turned out to be a 5 star experience thanks to his kindness and patience. Carlos was a great communicator. He listened well and also heard me which is a rare combination these days. I felt comfortable and confident with his answers, information and advice. Something I was dreading became a weight lifted off my mind. I am so grateful.
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Posted 2 months ago
Shannon Davis was a light in my darkness concerning Medicare, she explained everything with patience, sincerity, honesty and care...never condescending or impatient, truly a gift to this company, I highly recommend her, she won't disappoint, Eileen Benson ( thank you again Shannon) YOUR THE BEST!!!
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Posted 2 months ago
Drew was very helpful and patient. He was able to answer all my questions
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Posted 2 months ago
Chapter has been awesome. Mr Doug Hall Is awesome. I appreciate his time and patience.. God Bless Doug and all of Chapter
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Posted 2 months ago
Leah was very knowledgeable of the plans available to me, she took the time to answer my many questions, listened to what I was saying and assisted me in understanding enough to make informed decisions. I will recommend her. Thank you Leah!
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Posted 2 months ago
I’m new to Medicare and the Chapter rep walked me through the whole process with patience and thorough answers. I really appreciate the guidance and the knowledge that I can contact Chapter anytime with questions or claims issues.
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Posted 2 months ago
Chapter is rated 5.0 based on 3,015 reviews