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Chapter Reviews

5.0 Rating 3,012 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I found out about Chapter while watching Dr. Ed's Youtube channel. The service Chapter provided to me is invaluable. The representative that I spoke with was Daniel and he answered all of my questions and provided valuable information about the available plans based on my needs. He asked me questions about what was most important to me. My response was keeping my primary care physician & specialists, having robust dental coverage, mental health coverage and prescription coverage. In addition, Daniel informed me of wellness plans that are also available for seniors. As a result, I was very interested in having wellness as part of my plan. Based on my criteria as well as information Daniel provided, he found the perfect plan for me. He went over all the plan's benefits in detail prior to me authorizing my enrollment in the plan. Daniel was knowledgeable, polite, friendly, easy to understand and answered all of my questions and provided valuable information. The process was seamless and informative because prior to my phone call to Chapter, I had no clue what medical plans were available for Medicare recipients. I also elected to have the monthly premium automatically deducted from my social security check so I don't have to remember to pay the monthly premium. Daniel and Chapter get 5 stars from me!
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Posted 1 month ago
My 47 minute conversation with Vinson was perfect!!! He was kind, professional, pleasant, helpful and reassuring! It was easy, fast and exactly what I expected. Thank you for your steadfast support of our aging population...
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Posted 1 month ago
Now I know to NEVER try to deal with Medicare supplements without expert guidance from knowledgeable people like James Dunlap at Chapter. He rescued me from a difficult financial situation and a bad choice at Medicare's website.
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Posted 1 month ago
Agent Josh Peterson was outstanding in guiding me through the process. Josh was on top of the issues and I received the insurance that I requested. Very Positive experience with Josh and Chapter.
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Posted 1 month ago
Tristan is an amazing agent for Chapter Medical. His personality is warm, inviting, caring and above all he goes the extra mile in explaining the details of your plan and that you are satisfied. You can tell that Tristan takes pride in his job. Keep up the excellent work Tristan
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Posted 1 month ago
Noah was very helpful in providing plans available in my state and county. We reviewed what worked best for me and what options provided the best return on cost. His experience helped in knowing what other people in similar situations select. I had gone to government website and reviewed forms that looked like they were very cumbersome or ambiguous so it was nice to know that I didn't need to complete everything that I had seen. Sign up went extremely quick and it is nice to know that Chapter is available if I ever have follow up questions. Thank you for being so friendly and patient in the process. I would definitely recommend Chapter to others.
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Posted 2 months ago
Jordan and Brandon have been amazing to work with during my journey signing up for Medicare. There are so many "do's" and "don'ts" and choices, that I was at a loss until I spoke with Jordan and Brandon. They were patient with me and explained things, sometimes multiple times, in a very comprehensive and understandable way. I 100% will tell everybody I know to use Chapter to assist them with the Medicare world. Thank you, thank you, thank you!
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Posted 2 months ago
Toni, a Chapter employee, was of tremendous help to my husband and me. For months we had anguished about making this decision, worried we would make a serious mistake. We were overwhelmed with new Medicare supplement language, marketing material and advice from friends. Finally we lucked out and saw the Chapter phone number. Toni answered and immediately put our mind to ease with her competence. She clearly articulated our options based on our priorities, patiently and thoroughly answered a ton of our questions and within a short time had us signed up for a plan that works for us! We are so thankful!!!
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Posted 2 months ago
Toni was very knowledgeable and patient. She made the whole process so easy to understand. I always felt that she was doing what was best for my situation.
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Posted 2 months ago
Melanie Gross listened to my needs, and delineated all of the options. She was professional, kind and thorough with my options. I could not be happier with the final decision of Cigna HMO for my Medicare Plan B. Thank you Melanie!
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Posted 2 months ago
William was very helpful in deciding the supplemental insurance that was best for me.
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Posted 2 months ago
My Chapter representative Sydney Stewardson was very efficient and professional. She found Medicare Advantage programs that will save me over $1000 based on the prescriptions I use.
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Posted 2 months ago
Excellent experience, Benett is knowledgeable, displayed great attitude and empathy. Benett is professional on what he does. Thank you for your assistant Best regards David Naranjo & Ruth Parra-Naranjo
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Posted 2 months ago
I called not knowing what to expect. Aaron was very helpful, answered all of my questions and provided information that I did not think about. He was patient with me and explained everything to my satisfaction. The process was very easy and he did an awesome job. I will definitely tell family and friends about Chapter and the awesome service they provide!
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Posted 2 months ago
Customer service is awesome. Very knowledgeable about Medicare policy & insurance. I felt very comfortable with Sarah who does an excellent job. No worries & a phone call or text can be used. Look forward to talking too again.
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Posted 2 months ago
Toni Aldredge provided knowledge and guidance on switching our Medicare Advantage Plan. She compared our current plan with others in our area. After the comparison we knew we needed to switch immediately! Toni was not only knowledgeable but also kind and patient. Thank you from John and Kendelle
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Posted 2 months ago
Daniel Cheeseman gave great care to help me! Thank You!
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Posted 2 months ago
Daniel Cheeseman provided guidance on Medicare Advantage Plans. He made things easy to understand. With his help I feel I chose the best advantage plan for me. Thank you Mr. Cheeseman for being patient, polite and knowledgeable. Barbara J. Petersen
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Posted 2 months ago
Chapter made the Medicare process much easier. They advised us well on what we needed. I highly recommend them!
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Posted 2 months ago
We’re very thankful that we contacted Chapter to help us with our Medicare needs. Sydney Stewardson is a delight to work with… professionalism with a smile.
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Posted 2 months ago
Chapter is rated 5.0 based on 3,012 reviews