Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 4,924 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Kasey K was awesome . Professional, kind , patient & very resourceful. A pleasure to work through a confusing time with someone so knowledgeable. Thanks Kasey & Chapter ! Kasey you represent your company well KUDOS
Helpful Report
Posted 3 weeks ago
Indy was very friendly, professional and knowledgeable. She was able to help me find the best plan. I highly recommend Indy and Chapter.
Helpful Report
Posted 3 weeks ago
Pleasant and friendly. Easy to understand and happy to help. I am 100 % satisfied.
Helpful Report
Posted 3 weeks ago
Indy was very helpful. She chuckled when I made fun.of my phone. Made me feel in very capable hands. She had all the information about Medicare plans at her fingertips in my area. She had answers to all my queries. Thank you Chapter for hiring such a personable, capable person.
Helpful Report
Posted 3 weeks ago
I am happy with the way John helped me. He was very helpful.
Helpful Report
Posted 3 weeks ago
Quick, easy process and Cordell was very knowlegable and effective in finding the best coverage and getting the application filed.
Helpful Report
Posted 3 weeks ago
Doug was highly professional, well-informed, very helpful.
Helpful Report
Posted 3 weeks ago
I am so happy I contacted Chapter! Kai was wonderful. He helped me select the right Medicare plan for my needs. Most importantly, he spoke slowly and clearly. In addition I could tell he was very knowledgeable about Medicare and could answer my questions. I highly recommend using Chapter for anyone struggling with changing plans. Thanks!
Helpful Report
Posted 3 weeks ago
Mike Falcon did a awesome job in assisting me in selecting a new health insurance. I was so stressed about making a change, but he made it effortlessly. Glad I got him as a representative!
Helpful Report
Posted 3 weeks ago
Very satisfied with the help and information that the person gave me if I ever need help I will definitely call Chapter. They answered all my questions and help me pick the right care I should have.
Helpful Report
Posted 3 weeks ago
Very satisfied with company Mark was a great help. Thank you
Helpful Report
Posted 3 weeks ago
Indy was very helpful and knowledgeable about the different plans.
Helpful Report
Posted 3 weeks ago
Scott provided all the information that I needed in the most professional and patient manner. Scott is an outstanding customer service representative - knowledgable, competent and engaging in conversation. I felt heard and valued. Thank you Scott and Chapter!
Helpful Report
Posted 3 weeks ago
What a pleasure it was to work with my representative Geoffrey Feen. This individual should be an example for your company to teach appropriate customer service. He was knowledgable, polite, personable, and direct. Attempting to understand the Medicare maze is daunting for anyone, but he made this unpleasant task almost enjoyable. Geoffrey you are doing the right thing, keep up the good work !
Helpful Report
Posted 3 weeks ago
Kelly Lindsey was extremely helpful and knowledgeable. I told her the doctors, hospital and pharmacy I wanted to remain having for my care. She compared only those insurance companies and gave me useful information to help make a wise decision and save me money. Kelly was friendly and personable!
Helpful Report
Posted 3 weeks ago
Thank you Mark Morrissey! He was so knowledgeable, friendly, and helpful! I was dreading making this call because I know so little about insurance. He made it so easy! He found the perfect plan for me and saved me lots of money! He also gave me his number so that I can call if I have any questions at all in the future!! I highly recommend calling Chapter for help with your Medicare questions. Awesome experience!
Helpful Report
Posted 3 weeks ago
Daniel spent a lot of time with me. He was extremely knowledgeable, was very patient with me and answered all of my questions. He found the plan that was the best for us as far as cost and coverage were concerned. He also indicated that I could contact the service at any time with questions or concerns. They are available to help. I would highly recommend this service.
Helpful Report
Posted 3 weeks ago
I had a great experience working with Chapter to sign up for Medicare. My representative Shannon Davis was professional, knowledgeable, and able to answer all of my questions clearly. She made what could have been a confusing and stressful process feel easy and straightforward. Shannon’s personality, humor and positive attitude made the entire experience a pleasure. I feel confident in my choices thanks to her guidance and would gladly and wholeheartedly recommend Shannon and Chapter to anyone needing help with Medicare coverage.
Helpful Report
Posted 3 weeks ago
Austen Mckeithen was an excellent Chapter member - he was extremely well informed and was able to guide me in choosing the best Medicare insurance plan for me. He knew the answers to my questions before I had barely expressed them! His knowledge about the insurance industry, and his knowledge about what I needed - for my specific medical conditions and needs, as well as with regard for my preferences and past problems - was amazing. I've never talked with anyone who had such great access to the complicated and confusing Medicare insurance companies and their programs. He was kind, respectful, fast, easy to understand, and overall, probably one of Chapter's finest representatives. We managed everything within such a short time - I'm very grateful for the existence of Chapter!
Helpful Report
Posted 3 weeks ago
Mark answered all my questions and got me signed up with a different plan
Helpful Report
Posted 3 weeks ago
Chapter is rated 5.0 based on 4,924 reviews