Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 5,021 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
The process of changing Medicare plans was very easy. Kai was very knowledgeable and made the process so easy for me. I would recommend him to anyone who needs help with their Medicare plans.
Helpful Report
Posted 2 months ago
I am so very impressed with Chapter and Toni. Toni's patience and knowledge were outstanding while working with me to choose the best-for-me Medicare Advantage plan. After 10 years of going through the annual Medicare process, this was an excellent experience. I highly recommend Chapter and Toni!
Helpful Report
Posted 2 months ago
James Dunlap i’d like to express my sincere appreciation for the excellent assistance I received from James Dunlap. He was extremely professional, patient, and knowledgeable throughout our 45 minute call his calm, demeanor, and commitment to helping me fully resolve. My issues made all the difference. It’s refreshing to experience such genuine care and professionalism and customer service. Please extend my Grant gratitude and recognition to this representative for a job exceptionally well done.
Helpful Report
Posted 2 months ago
He was professional and answered all of our questions. He was very good with talking with us. Thank you very much Mark Morrissey. Rated at the highest rate.
Helpful Report
Posted 2 months ago
Customer service was excellent. Representative was patient and helpful!
Helpful Report
Posted 2 months ago
Jaclyn was wonderful. Easy to work with and very kind.
Helpful Report
Posted 2 months ago
Bennett Osborne was my advisor. He was very helpful and knowledgeable. He helped me save a significant amount of money on my monthly premium charge for part G. He made the process very simple to understand. Thank you Bennett!
Helpful Report
Posted 2 months ago
Scott was very knowledgeable & caring. I’m grateful for all the information & working with me for a better plan.
Helpful Report
Posted 2 months ago
Scott was my advisor. He is very knowledgeable and he did an awesome job of explaining the Medicare options and was even able to save me some money on the monthly premium!! Highly recommend this company and Scott Smith!
Helpful Report
Posted 2 months ago
Mark was very kind and understanding with me and I appreciate that very much. He explained calmly about the health insurance policy. I was very pleased with Mark and Chapter for being there to help me. I certainly was not looking forward to doing this on my own! Thank you Mark Morrissey
Helpful Report
Posted 2 months ago
Mark Morrissey was so helpful, detailed, and patient in explaining to me the best match that he thinks would best help me with my current financial situation right now( being with Medicaid initially and now with Disability). He was thorough and calm and talked in a pace that helped me understand fully all the disclosures and benefits the plan offers. He is an awesome asset to CHAPTER!
Helpful Report
Posted 2 months ago
Kelly Lindsey was absolutely wonderful to work with! She took the time to explain every detail of my parents’ Medicare options in a way that was easy to understand and never made us feel rushed or pressured. Her knowledge and patience really stood out — she carefully compared different plans and helped us find one that truly fits my parents’ needs while also saving them money. We’re so grateful for her professionalism, kindness, and the genuine care she showed throughout the entire process. It’s rare to find someone who goes above and beyond like Kelly did. I highly recommend her to anyone looking for guidance with Medicare — she made a confusing process simple and stress-free!
Helpful Report
Posted 2 months ago
Lati Carpenter had the patience of a saint! For nearly two hours she assisted my mother in law while two daughter in laws were in the room on speaker phone. My MIL started the phone call thinking she was choosing one health care plan and by the end of the call it was a totally different plan that will meet all of her needs which include keeping all of her doctors and and covering her diabetes medicines. Lati was very knowledgeable and even talked my MIL through a call to Medicare to get a new card! Changing health care plans was weighing heavy on my MIL and Lati alleviated all her fears. Thank You!
Helpful Report
Posted 2 months ago
Robert Getze was the most well informed, best in class advisor I have had the pleasure of speaking to. I am very pleased with my call today with Chapter. I highly recommend! Thank you!
Helpful Report
Posted 2 months ago
Thank you, Tarek for spending so much time with myself and two other family members! Tarek provided detailed information yet spoke on a level that we could understand. He was professional, personable, and courteous. He is truly a great asset to the Chapter team!
Helpful Report
Posted 2 months ago
All my questions were answered and health plans were explained. It made this yearly chore so much more easier and the fact I am saving significant money in premiums is so helpful. I wish I had Kelly in the past years to walk me thru all the details and give me relief in knowing I made the right decisions and saved money!
Helpful Report
Posted 2 months ago
We had the pleasure of being assisted by Cordell Ervin in choosing a new plan. He was very knowledgeable, patient and helpful. He explained everything clearly. He definitely made this daunting task of selecting coverage simple and pleasant. Thank you, Mr. Ervin!!
Helpful Report
Posted 2 months ago
I worked with Tom Fehr. Going through Chapter was a very good decision for me. Tom was very knowledgeable about the Medicare plans; he took a lot of time to get me the information I needed to pick the best plan for me. I'm very happy that I made the right choice. Thank you, Tom you made this process very easy for me.
Helpful Report
Posted 2 months ago
Doug Hall Was very informative Very professional And had all the information that we needed To provide me With a legitimate Detailed decision About my Medicare The odded me through To the right plan And done it in a way With highly professionalism At no cost Great service Thank you so much chapter
Helpful Report
Posted 2 months ago
I worked with Alexandra for close to 2 hours. She was absolutely excellent!!! She took me through the entire process of selecting a healthcare plan for me and my wife for 2026. She is knowledgeable, professional and she explained the various plans clearly to ensure that I made the best choice. She is also very personable and pleasant to speak with. I recommend her highly!!!
Helpful Report
Posted 2 months ago
Chapter is rated 5.0 based on 5,021 reviews