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Chapter Reviews

5.0 Rating 3,031 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Mark Morrissey was great in helping me find a new Medicare Advantage plan. He took into consideration all the doctors and drug prices to find me the best plan that works for me. He made sure my dental coverage was excellent. I should be saving a good amount of money next year because of his diligent research. Thank you, Mark!
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Posted 5 months ago
Doug was very professional, so patient , very helpful, spoke clearl. Thank you
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Posted 5 months ago
Josh Pederson was awesome! Really helped and gave me information about plans I hadn't considered.
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Posted 5 months ago
Very helpful with any questions I asked and very knowledgeable.
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Posted 5 months ago
Just do this! I use to spend a week to figure out what insurance to pick every year. First time getting outside help. Wonderful experience in every way. Stress free. Thank you, Thank you. Mark 😊
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Posted 5 months ago
Fantastic service from Doug Hall. Couldn’t be happier with the help we received from Chapter.
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Posted 5 months ago
Thank you Mark M. Sooo much! When my dad was still with us his insurance issues were such a headache and i dreaded dealing with it especially when he got sick. I wish chapter had been around then. You made this so easy! Thank u for being so kind and understanding.
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Posted 5 months ago
Chapter and Chloe offered a huge amount of help in a relatively short time, and I am very glad to have worked with her. Thank you very much!!!
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Posted 5 months ago
Mr. Morrissey was extremely helpful and professional. Mark was able to answer all of my questions and concerns in manner that was easy to understand and beneficial. Before I called Chapter I was nervous, confused and ill informed. After spending time with Mark I was calm, collective and at ease. I had seen on Youtube watching Dr. Ed Weir comments about how great Chapter was for so many listeners, but now I know first hand and so very happy I called. Thank you very much.
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Posted 5 months ago
We were lucky to have Mark as our representative at Chapter. He was knowledgeable, very nice, professional and patient. We feel confident we made the right decision. Thanks to Mark Morrissey.
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Posted 5 months ago
I had an appointment. I filled out the online paperwork. I picked up the phone on the 4th ring; 5 seconds. End of call. I immediately called the main line and spent another half hour on the phone trying to get an appointment. The customer service person, Chris, did his best, but it's close to the deadline, so no dice. Thanks for wasting my time.
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Posted 5 months ago
I found Chapter representatives to be prompt, helpful and very knowledgable in their discussion of various plans. The recommendation that was presented to me was well explained and documented. Unlike other companies, they want to know before next years review dates if I experience any problems or if parts of the new plan are not working. I would recommend Chapter to my friends and family.
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Posted 5 months ago
I worked with Bennet. He was very easy to work with and was very knowledgeable. I had been trying to navigate changing plans with another group for two days and getting nowhere. Within less than an hour he had determined my best option and gotten my info. He got me signed up with an excellent policy and now I can stop dealing with this. I'm very appreciative.
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Posted 5 months ago
Vinson was most patient in answering my questions and addressing my concerns. A true professional that is a credit to any organization.
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Posted 5 months ago
Very helpful! Highly recommend. I was about to cost myself more money than i needed plus now i am getting help on my Medicare premium. Very friendly and respectful. You can't go wrong.
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Posted 5 months ago
I've been trying to get my mother signed up for a Medicare Advantage plan for a while. I was new to the process and didn't understand anything about Medicare. Daniel walked me through every plan and was incredibly patient and helpful. I am so incredibly appreciative of the time he put in to help get her set up.
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Posted 5 months ago
Excellent resource, clear information, helpful staff. Highly recommend
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Posted 5 months ago
Kevin was very helpful and knowledgeable about the coverage we were seeking! The process was quick and pain free! I would definitely recommend Chapter to others! Thanks Kevin for taking care of us!
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Posted 5 months ago
Kim was very very helpful and professional in finding the best plan for us. She went over costs, deductible amounts, and coverage. She made the whole process easy and answered all of our questions. I would absolutely recommend her to anyone who is looking for a new plan.
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Posted 5 months ago
Since this was my first time applying for Medicare Plan B, I had no clue how to apply for it. After my friends and family could not tell me, I Googled 'how to apply for Plan B.' Chapter's link popped up, and I called the number that was there. Within five minutes, Chapter called me. I was really pleased with their service because they made sure that my existing physicians were in the plan that I wanted. They also were concerned about my needs and made sure I chose the right plan.
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Posted 5 months ago
Chapter is rated 5.0 based on 3,031 reviews