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Chapter Reviews

5.0 Rating 3,032 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I can’t even begin to explain how helpful Calvin was in regards to my Medicare plan. Long story short My current plan wasn’t offered anymore so I didn’t have much time to seek out a new one given enrollment time period. I was very stressed and going through chemo treatments and confused about the many confusing options available to me. Calvin was my savior and took away all my stress and confusion in an instant. He was able to look up all pertinent information and found a plan that fit my needs exactly. I have never been more pleased with such kindness and knowledge of his craft. I would so recommend calling here first if you need anything in regards to insurance because he will be all you need. Thank you Calvin and Chapter. What a pleasant relief… honestly.
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Posted 5 months ago
Alexandra cut right through all the confusion I came here with. Very helpful, very knowledgeable. Definitely helped me make a better decision, without all the angst. Thank you.
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Posted 5 months ago
Drew Kost was very knowledgeable and professional as he helped us navigate through making a change to Medicare Supplement Plan G. He also helped with a-recommendation that will significantly impact savings for Medicare Part D prescription plan. His assistance was greatly appreciated.
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Posted 5 months ago
Excellent guidance in choosing a Health Insurance. Travis Burke did follow up check-ins to ensure I made the correct choice.
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Posted 5 months ago
LaTiera answered all my questions and reviewed the advantages and disadvantages of Medicare Supplemental and Advantage plans, and then discussed options for me.
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Posted 5 months ago
Very helpful. Detailed and clear information on plan
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Posted 5 months ago
Just finished speaking to Brooklyn. It only took about :45 minutes talking with her. I'm very happy I called Chapter!!! Found them watching Dr. Ed on U tube!! Don't wait to call. RELIEF is just a call to them you won't be sorry!!
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Posted 5 months ago
Shannon was so helpful. I couldn't believe she took so much time explaining things so I knew exactly what I would be getting . She double checked to make sure nothing was left to chance.
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Posted 5 months ago
Very proffesional and helpful found a much better plan for both my wife and myself.
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Posted 5 months ago
Leah was very patient and helpful in registering us for our Medicare coverage. This is our first enrollment with Chapter. We will certainly check on coverage next year.
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Posted 5 months ago
Mark was patient and easy to work with. He was very helpful. I had been dreading trying to find new insurance but he made the process painless.
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Posted 5 months ago
Doug did an excellent job explaining all the benefits of MEDICARE Advantage plan; even better than the company that administers their own plan!!! He showed concern for my needs and addressed all my concerns.
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Posted 5 months ago
Cathy at Chapter was so patient and answered all my questions. She found the best plan for me. Thank you Cathy for all your help.
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Posted 5 months ago
Cat was very helpful very curtios and very pleasant to deal with
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Posted 5 months ago
Easy process to sift through all the options!
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Posted 5 months ago
I was so grateful and appreciative of the help I was given. I was a relief to get a knowledgeable person to help sort through the system.
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Posted 5 months ago
My agent, Mark Morrissey, was unbelievably helpful. An amazing experience. Very personable, very knowledgeable and just absolutely excellent overall.
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Posted 5 months ago
Charles was helpful, knowledgeable, courteous and efficient. I aporeciate his professionalism
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Posted 5 months ago
Well, if you happen to get John Brooks Junior, you’re in luck because he knows exactly what he’s doing. He can talk to you about everything. He can answer any question at least any question I had and he was very personable and efficient and quick.
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Posted 5 months ago
John Brooks made our selection process comfortable. You can do all the research and think you know everything, but the first time you sign up for a supplement or advantage plan is a big step. Having John provide candid feedback on both types of plans and finding the optimal plans for us with consideration to our providers was reassuring, and also having him give us tips like going to the SSA office to apply for part B rather than doing it otherwise provided even more assurance. Great experience!
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Posted 5 months ago
Chapter is rated 5.0 based on 3,032 reviews