Login
Start Free Trial Are you a business?? Click Here

Chapter Reviews

5.0 Rating 3,033 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
John Brooks made our selection process comfortable. You can do all the research and think you know everything, but the first time you sign up for a supplement or advantage plan is a big step. Having John provide candid feedback on both types of plans and finding the optimal plans for us with consideration to our providers was reassuring, and also having him give us tips like going to the SSA office to apply for part B rather than doing it otherwise provided even more assurance. Great experience!
Helpful Report
Posted 5 months ago
Great Service! I appreciated Mark’s assistance; his clear and quick presentation along with the Q&As were very helpful to me to choose a plan that meet all of my needs. I made the decision and signed up for the enrollment in the shortest time I’ve ever experienced! The website is well organized and easy to navigate as well.
Helpful Report
Posted 5 months ago
Great service! I appreciated Mark’s assistance; his clear and quick presentations along with the Q&As, was very helpful for me to get the plan that met my needs. I made a quick decision and signed the enrollment in the shortest time I’ve ever experienced! The website is well organized and easy to navigate too.
Helpful Report
Posted 5 months ago
Doug Hall was very helpful and worked with us in a timely manner in getting our coverage set up! I would totally recommend him to all my friends!
Helpful Report
Posted 5 months ago
Great service, a various options tailored to customer needs. The website is well organized and easy to navigate. I’m very happy with Mark’s assistance, his clear and quick presentation, and the Q&As were very helpful. I signed the enrollment in the shortest searching time I’ve ever experienced!
Helpful Report
Posted 5 months ago
Mark answered all my questions and explained everything to me. I feel very confident in the decision I made for my Medicare supplier
Helpful Report
Posted 5 months ago
I had about 5 days left to choose a medigap plan to supplement original Medicare. I was getting emails/calls from several different carriers: I wanted a 1 stop shopping experience. I saw a Dave Ramsey ad offering medigap advice 😊. I called, got Ben Gasper😊 within 1 hour, this experienced agent informed me of new rules, plans, cost: signed me up with the plan that fit my needs. I have listened to Dave Ramsey for yrs, I can TRUST his team. Talking to Ben was like like talking to a friend.
Helpful Report
Posted 5 months ago
I was referred specifically to James Dunlap from a friend that had a great experience with his assistance I also am so impressed with the level of respect,and professional manner he presented during our interview. He was informed and patiently worked with me to find the correct program that would cover my special needs. How rare these days to come across a young person that CARES! He gets 100+ from me. Thank you!
Helpful Report
Posted 5 months ago
Another fantastic job by Jonathan McKnight. We have the utmost confidence is his ability to suggest the best coverage. Thank you.
Helpful Report
Posted 5 months ago
Venus was incredible. Detailed to the enth degree. More people in this country should be as knowledgeable in their job, as courteous and helpful as she is and to represent their company as efficiently as she does. Thank you Venus. We will highly recommend you.
Helpful Report
Posted 5 months ago
Mark Morrissey explained every thing so well. His ability to check Drs & prescriptions to find the insurance that covered all my Drs & meds. Excellent job by Mark!
Helpful Report
Posted 5 months ago
Toni was both very helpful and pleasant to talk to. She made me feel valued and important.
Helpful Report
Posted 5 months ago
Abram Finfrock (Abe) was fantastic, polite, knowledgable and patient. He made me feel at ease. I was total impressed with Abe.
Helpful Report
Posted 5 months ago
Calvin Fritz is excellent….he had all the answers to my questions immediately and really knew what he was doing.He was THE most helpful person I have experienced in getting said info and in getting this done quickly and efficiently!. He is actually one in a million in my experience!! Lucky for me he was the person who helped me in accomplishing this !
Helpful Report
Posted 5 months ago
My most recent enrollment in a medicare program is the second time in seven months that Tyler Smith has helped me review the advantage plans, the first time in April 2024 when I was ready to retire and totally new to these plans. Tyler was incredibly helpful to introduce me to plans and reviewed several options. Tyler has just helped me review the advantage plans for 2025. I made my decision and the enrollment process was efficient and is completed.
Helpful Report
Posted 5 months ago
Doug's communication was clear and conscise as he walked us through the switch to our new Advantage Plan.
Helpful Report
Posted 5 months ago
Dave was not the first Advisor I spoke with but he was the best. I did my own research and I found him to be knowledgeable and also more importantly patient and articulate. I would recommend him to anyone who is looking for a Medicare Advisor.
Helpful Report
Posted 5 months ago
Noah Wilson was extremely helpful in solving our Medicare dilemma. Our former Medicare supplement provider was grossly overcharging us. Noah was very friendly, courteous, very knowledgeable, very helpful, followed through on everything and saved us ALOT of $$$!
Helpful Report
Posted 6 months ago
Chapter has been a valuable part of my Medicare Advantage search. I was lucky enough to have Venus Hernandez help me. She was very pleasant made sure I knew all my options. Venus left no stones unturned helping me. I recommend Chapter and Venus Hernandez in your search.
Helpful Report
Posted 6 months ago
Drew was very impatient and had an attitude!!! I asked to speak with someone else. Called back..thank goodness I got Carlos! He was excellent!!! I'm a nurse and know how complicated this is. Carlos was very polite, slow, knowledgeable and patient! I am so thankful for him!!!
Helpful Report
Posted 6 months ago
Chapter is rated 5.0 based on 3,033 reviews