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Chapter Reviews

5.0 Rating 3,033 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Kim was very very helpful and professional in finding the best plan for us. She went over costs, deductible amounts, and coverage. She made the whole process easy and answered all of our questions. I would absolutely recommend her to anyone who is looking for a new plan.
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Posted 5 months ago
Since this was my first time applying for Medicare Plan B, I had no clue how to apply for it. After my friends and family could not tell me, I Googled 'how to apply for Plan B.' Chapter's link popped up, and I called the number that was there. Within five minutes, Chapter called me. I was really pleased with their service because they made sure that my existing physicians were in the plan that I wanted. They also were concerned about my needs and made sure I chose the right plan.
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Posted 5 months ago
I've been a fan of Dave Ramsey for years and when I saw he was endorsing Chapter, I thought I'd give it a try. I wanted to change my doctor and had already spoken with someone at another service. He told me the doctor I wanted wasn't in the network he was suggesting. I started filling out the information for Chapter online and before I finished, John Brooks called me. I told him what I was looking for. He suggested the same network as the other person but John confirmed that the doctor I wanted was, in fact, in the network and I could chose her as my primary doctor. It was a quick and easy process. I'm happy to recommend others.
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Posted 5 months ago
I talked to Mr.Finfrock he was so patient with me asking questions he really helped me understand everything wish everyone you talk to on the phone was as pleasant as him even got me in touch with a great company thank you for making it easy
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Posted 5 months ago
Very helpful and friendly💯
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Posted 5 months ago
Customer service was excellent. I solicited quotes from Chapter and another Medigap provider. Seth at Chapter provided the entire policy for both High Deductible and Basic plans with quotes for each; the other Medigap provider sent information that was basic and could be found off the Medicare website, without quotes from Medicare Supplemental Insurance Providers in our state. All of my Medicare questions were answered in a courteous manner, making sure of my comprehension. of Me
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Posted 5 months ago
Dianna Huyen-Baker was patient and provided excellent customer service
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Posted 5 months ago
Tyler was incredibly helpful and walked through the entire enrollment process with me patiently and professionally.
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Posted 5 months ago
I wish to express my sincere appreciation to Melanie Gross for the time she spent with me to help make a proper choice for my new healthcare insurance, I could never have done this on my own. Melanie was both very patient and knowledgeable and I'm very happy with the choice. Thank U Melanie!
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Posted 5 months ago
Mark was extremely patient and kind. He had a very good knowledge of the various medical plans and was able to help me transition to a plan acceptable to our current PCP. THANKS Mark!
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Posted 5 months ago
Jonathan McKnight was very patient with me. He explained every thing in great detail. He helped me to make an informed decision. I highly recommend him and chapter.
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Posted 5 months ago
Noah was extremely helpful and patient. I enjoyed working with him through this process which can seem overwhelming. I had a great experience and am very appreciative for the help I received.
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Posted 5 months ago
Representative was patient with me and explained everything to me clearly and succinctly . He was polite and respectful . Bb
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Posted 5 months ago
Cat Selig was a wonderful advisor. She has enormous patience. She exudes confidence and helped me through the enrollment for my MediGao supplement.
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Posted 5 months ago
My questions were all answered professionally and clearly. The information I needed to make the choice that suits my needs allowed me to complete my application today for my benefits to be effective immediately. Thank you Doug Hall for the time you took to make this process easy and go smoothly. Keep up the great service you provide to us. DB
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Posted 5 months ago
Aaron Matthews was very helpful and informative. He was able to find me a new plan with better benefits at a lower price! And this was in less than an hour!
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Posted 5 months ago
Lorri Hatfield was great
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Posted 5 months ago
Alexandra was very helpful pleasant and knowledgeable. She recommended a plan that was the best one for my mother and we are very pleased with the services we received Thank you!!!!!
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Posted 5 months ago
He was very patient and helpful to me and my husband
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Posted 5 months ago
Mark Morrissey was very helpful to me, gave the information I needed and had a lot if patience with me, while I was trying to Decided the right Medicare insurance that would be the Right Fit for me. I am very thankful for his help. Thank you again Mark and Chapter for being there to help people like me, to help us understand insurance policies. Elaine Tharaldsen
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Posted 5 months ago
Chapter is rated 5.0 based on 3,033 reviews