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Chapter Reviews

5.0 Rating 5,021 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I have provided the services rendered to medicare patients during their coverage and know the problems, stresses and emergencies that must be dealt with immediately. Alex had all the right answers, and unlike previous years, they came effortlessly. Research was done over several agonizing weeks previously, and last year's coverage was a disaster. This policy is close to the first coverage administered a few years back that took great care of me without complications.
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Posted 1 month ago
Kim was absolutely the best!! She was very cheerful and knowledgeable lady who made getting new Medicare insurance easy and pleasant. She went over everything and made sure that when we selected the right insurance that we were happy and satisfied. I got what I needed.
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Posted 1 month ago
Tom Seaman is incredibly helpful and saved me money. He was clear in explanations.
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Posted 1 month ago
Courtney was very pleasant, informative and very knowledgeable. She answered all my questions. If I need anything, I want hesitate to ask for her.
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Posted 1 month ago
Robert was knowledgeable about the Medicare Advantage plans and led me to the right one for me and my husband! He was extremely friendly and very efficient! He did what he said he’d do! We appreciate his assistance and thank him for everything!!
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Posted 1 month ago
I had the pleasure of having Molly Elliott assist me with my insurance needs and options for 2026. Molly was professional, human and empathetic to me a nervous emotional uninformed person going through a medical crisis in my life. She walked me through all my options explaining all the costs I might incur. I felt like she truly cared that I make choices that not only that fit my pocketbook but will also fit my medical condition and the specialists I require. I will recommend Molly to all my peers who are looking into insurance options.
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Posted 1 month ago
Mindy C. went out of her way and spent two (2) days making sure my providers were in the plans I was considering. She then sent me pics to prove they were. I had worked for six (6) weeks to try to determine the right plan for me and my spouse...she took a lot of frustration and made it effortless on my part. I am happy with the plan she helped me choose. At NO time did she try to talk me into a certain plan...she helped me find the plan with the best fit for me. AWESOME LADY! (FYI: I have a Ph.D. and am fairly computer literate...but this was beyond my ability to find the information I needed.)
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Posted 1 month ago
This is an excellent company to work with. They were professional and knowledgeable, explained everything, and I saved quite a bit on my supplemental premiums.
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Posted 1 month ago
Michael was excellent, gave me all the information I needed. I really appreciate what you guys do.
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Posted 1 month ago
Very helpful and passionate with his work.
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Posted 1 month ago
Ari is the consummate professional. Deeply appreciate how smoothly he made the enrollment process.
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Posted 1 month ago
Wow what a big help for me helping me understand all the different plan options very kind and professional
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Posted 1 month ago
Courtney was very helpful and very professional. She was also very patient with us in explaining all the specifics of each plan to help us decide the right plan for me. I would recommend her to anyone.
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Posted 1 month ago
It was so nice to have someone, who knew the product, spoke clearly, had a kind heart bc he was very patient, and made us feel like he enjoyed helping us get what we needed. I could’ve talked with him, Jason Kent, for much longer but our process was done. Easypeasy!
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Posted 1 month ago
Jason from the beginning made us feel he was on our side. Told us the plans very clearly
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Posted 1 month ago
Agent was very very thorough and knowledgeable and we felt very comfortable with his ability to educate and assist us in making the best choice for us Highly recommend!
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Posted 1 month ago
Bennett was very professional. He was patient and personable. He took time to answer all our questions. We could not have been more pleased. Thank you, Bennet for taking such good care of us.
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Posted 1 month ago
Very helpful !! Help me to find an insurance to better fit my I income. Thanks
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Posted 1 month ago
Stephanie was extremely helpful, knowledgeable and patient with us today as she helped us navigate the Medicare choices. We are so glad Chapter exists to help with such a difficult process. We will refer our family and friends to definitely call them for assistance.
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Posted 1 month ago
Scott was so helpful and efficient that he turned a dreaded chore into a pleasant experience. I will be sure to contact him and Chapter next year.
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Posted 1 month ago
Chapter is rated 5.0 based on 5,021 reviews