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Chapter Reviews

5.0 Rating 5,004 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Representative was world class!
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Posted 3 months ago
My representative was Melisa. Melisa was professional, knowledgeable, and friendly. She took me through the whole process of joining Cigna as my medical insurance. She was patient with the questions I had and explained things that as a senior citizen I had questions about. I highly recommend anyone to call Cigna. DW
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Posted 3 months ago
Kim Hanzlik made my experience very easy and personal. She was very informative and answered all my questions with confidence. Thank you also to Dr Ed Weir who sent me to Chapter. Blessings to you both!
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Posted 3 months ago
Chapter provides an invaluable service for people not versed in the insurance world. Our advocates, Geoffrey and Rachel, guided us seamlessly through the process. Through no fault of Chapter, our process was delayed but, both Geoffrey and Rachel were by our sides the whole time. They encouraged my husband and me to stay positive until the end. As a result, we can be sure that we have health insurance that will meet our needs now and into the future.
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Posted 3 months ago
I heard about Chapter through the Charlie Kirk show last month. Today, Austin Mckeithen, my advisor, made the experience a pleasant one for me. As I told him, month after month I put off signing up for Medicare because I knew nothing about it. Austin was thorough and patient with me while explaining the different parts and answering my questions along the way. He listened to my needs and heard what I wanted. The process was actually very quick and nothing like I expected. I will definitely be recommending Chapter and Austin to my friends and family members.
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Posted 3 months ago
Spoke to Brandon this week. If everything goes through I will save at least $130 a month on Medicare premiums. That's a lot of money for the same thing. He was nice and knowledgeable and trying to help.
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Posted 3 months ago
Just got off the phone with jason kim, who was so polite and extremely patient with me.The man deserves a raise !!! He was very knowledgeable and explained everything to me so I could clearly understand. I felt that he went above and beyond for me which was much appreciated !
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Posted 3 months ago
In speaking with Mike F. He was very knowledgeable of all the ins and outs of the program. As best as I could tell he shot straight with me and told the truth even when it didn't help Chapter. I will be passing his number to all of my friends coming into the program. Thanks Mike
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Posted 3 months ago
Ashley Sukup is so wonderful, very helpful, knowledgeable and a pleasure talking to. I would highly recommend her.
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Posted 3 months ago
Nice people. Simplified process. RECOMMENDED!
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Posted 3 months ago
Heidi is awesome! I can honestly say that I couldn't have done this without her. She made it very easy for me to enroll in Medicare despite all of the trouble I had with my former employer filling out forms. I was able to get my Part A, B, D and N with no problem. She made me feel comfortable with the selection process! I would recommend her to everyone I know that's heading towards or are in their senior years. Thank you so much Heidi Dempsey❣️
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Posted 3 months ago
Brandon, He was patient, kind, extremely helpful, and knowledgeable!! I'm so thankful I called!!! Thank you, Angelita
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Posted 3 months ago
Rachel and Robert were terrific, patient, kind extremely helpful and Knowledgeable!! So thankful I called!
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Posted 3 months ago
James Was amazing he answered all my questions he lighten the burden I had on my heart an shoulders! I would recommend the world to Chapter! An I want to thank Dr Weir for pointing me in the right direction!
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Posted 3 months ago
Janice was so patient and explained every detail to me concerning my option
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Posted 3 months ago
I am very peticular and ask a lot of questions, but Alex answered them all. He is soooo wonderful, I cannot thank him enough. Thank you, Gay and Tom Schmidt
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Posted 3 months ago
Tom Fehr was easy to work with. He answered all my questions and assisted me in finding a replacement for my high priced Part G. I’m very pleased with the plan I chose and will refer others to Charter.
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Posted 3 months ago
My wife and I were both new to Medicare, so we had a fair amount of anxiety about how to proceed and what plans to pick. Our Chapter advisor, Scott, did an awesome job of explaining everything to us and helped us pick both a Medigap and a Part D plan that met our needs. Because I have pre-existing medical problems, they recommended a Part D plan that they weren't associated with. Chapter was incredibly helpful, and I will recommend them to ALL of my friends. It's a wonderful service.
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Posted 3 months ago
Mindy has been there for me every step of the way. Kind caring and thoughtful with every question or request I have. She made signing up easier and better to understand. A great help !!!!!
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Posted 3 months ago
I just wanna let you know Mike has really helped me through this retirement process just when I thought I had things worked out the medication‘s weren’t working right I contacted him. He gave me some advice. I got everything lined up and working. Good now all my medication‘s are less than $15 a month. Very good asset for the company and for me.!!!!
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Posted 3 months ago
Chapter is rated 5.0 based on 5,004 reviews