Login
Start Free Trial Are you a business?? Click Here

Chapter Reviews

5.0 Rating 3,078 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Daniel Cheeseman from Chapter has been awesome! Talk about going over and above. He's a rock star.
Helpful Report
Posted 10 months ago
John was very helpful and explained everything in detail.
Helpful Report
Posted 10 months ago
The process of signing up for Medicare can be confusing. Lati was a wonderful resource and made the process very easy. She was professional and pleasant to work with. I highly recommend Chapter.
Helpful Report
Posted 10 months ago
Venus was patient, cheerful and very helpful. Her explanations were clear.
Helpful Report
Posted 10 months ago
Chapter is great but Noreen is my Guiding light through everything. Help me with every need when it comes to insurance.
Helpful Report
Posted 10 months ago
Venus did an excellent job of explaining our options and gave us very good explanation of the differences between policies
Helpful Report
Posted 10 months ago
well prepare , Very thorough. Takes time to confirm we understand the tradeoffs. Seth does a great job and we highly recommend him
Helpful Report
Posted 10 months ago
Stephanie Dragar effortlessly explained the various medicare plans, covering the differences and answering our questions. She helped us navigate through the selection process and we found the right plan for our needs.
Helpful Report
Posted 10 months ago
Cat (Cathy) did a fantastic job of listening and answering all my questions. I had detailed and big picture questions on Medicare Supplement vs Medicare Advantage Plans and then detailed questions on a couple different plans. She handled all of them with not too much not too little detail and was a pleasure to chat with in general. I now have my Medicare coverage! What a huge relief, thank you Cat / Chapter! Best news is she'll stay with me for the journey if ever I want to change plans.
Helpful Report
Posted 10 months ago
Ms. Carpenter was very knowledgeable and helped me choose a medical plan best suited to my needs. She was courteous and immediately made me feel comfortable in guiding me through the process.
Helpful Report
Posted 10 months ago
Lati Carpenter has patience of a saint. Her work ethics are amazing. It’s hard for the elderly to figure out what insurance is best. She always stays on the phone with me until all my questions are answered and you can tell she loves her job! Thank you Lati Carpenter, I will be referring friends to Chapter
Helpful Report
Posted 10 months ago
Josh Pedersen provided me with clear, detailed information about Medicare Supplement Plans and Medicare Advantage Plans. He was friendly, knowledgeable and helpful. I was able to select a plan that works well with my personal needs and health. I am grateful for his service.
Helpful Report
Posted 10 months ago
The folks at Chapter were kind patient and very helpful 🙂
Helpful Report
Posted 10 months ago
Cat Selig was the advisor who assisted me. She was so wonderful and patient. My situation was a little confusing and I was overwhelmed by all the insurance choices available. I couldn't decide which plan was the best for me and the various medical treatments I would need to continue having. Cat took all my info and needs and searched until she found the best plan and she answered all my questions. I could not have been happier with her service.
Helpful Report
Posted 10 months ago
Jacob was very patient,kind and knowledgeable with regards to my needs and numerous questions. He explained everything throughly and made me feel comfortable with my decisions.I would absolutely recommend Jacob to anyone I know on their path to MC.
Helpful Report
Posted 10 months ago
I recently spoke with Joshua Pedersen and it was the easiest, and most pleasant conversation I have had with anyone regarding Medicare! He asked me questions to ascertain what my needs would be so that he could find the policy that would best address those needs, as well as be with my budget. He explained the plan he thought would be best and got me signed up immediately. He made what had been thus far a nightmare for me and explained it all clearly.I would recommend him to anyone looking for help with Medicare plan choices! He is awesome!!!!!
Helpful Report
Posted 10 months ago
Brooklyn is amazing. Explained every detail how Chapter provides the best plan for me in my situation. She answered all my questions and made me feel comfortable with my decision. Price is very reasonable for my situation. The level of detail we went over was outstanding. Looking forward to moving forward with Chapter,
Helpful Report
Posted 10 months ago
Melanie was very thorough and patient with explaining my option plans. A real professional!
Helpful Report
Posted 10 months ago
Chapter and my Advisor Rachela made my transition into Medicare very easy. I am pleased with the help and information that I received. I will share this experience with my friends and family.
Helpful Report
Posted 10 months ago
We worked with Jonathan and he was very knowledgeable, easy to listen to, and did a great job following up with me. In the end, I think we made informed decisions and not because we felt pressured. It turned what we anticipated to be an unpleasant task into one that was not hard at all.
Helpful Report
Posted 10 months ago
Chapter is rated 5.0 based on 3,078 reviews