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Chapter Reviews

5.0 Rating 3,084 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Venus was very helpful and knowledgeable
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Posted 10 months ago
Johnathan and Carlos are very knowledgeable and helpful.
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Posted 10 months ago
My wife and I were bewildered about navigating the Medicare healthcare options when we reached that point in our lives to acquire the best fit for our healthcare needs and something we would work with our budget. Our Chapter Medicare adviser, Doug Hall was great at guiding us through this process. With his expertise and years of experience he was able to find that fit when considering our current providers and medications. Thank you Mr Hall for your guidance and giving us that peace of mind.
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Posted 10 months ago
Noreen was quick to help compassionate and professional
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Posted 10 months ago
My agent, Calvin was very helpful and spent plenty of time with me going over all of my available options. It was nice having someone impartial to help me make my choice. I would highly recommend someone calling for a review.
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Posted 10 months ago
John Brooks was knowledgeable, responsive and pro-active in addressing our needs. Our experience with John in navigating the Medicare Part B, Supplemental, and Drug plan application process was excellent.
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Posted 10 months ago
Daniel Cheeseman from Chapter has been awesome! Talk about going over and above. He's a rock star.
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Posted 10 months ago
John was very helpful and explained everything in detail.
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Posted 10 months ago
The process of signing up for Medicare can be confusing. Lati was a wonderful resource and made the process very easy. She was professional and pleasant to work with. I highly recommend Chapter.
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Posted 10 months ago
Venus was patient, cheerful and very helpful. Her explanations were clear.
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Posted 10 months ago
Chapter is great but Noreen is my Guiding light through everything. Help me with every need when it comes to insurance.
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Posted 10 months ago
Venus did an excellent job of explaining our options and gave us very good explanation of the differences between policies
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Posted 10 months ago
well prepare , Very thorough. Takes time to confirm we understand the tradeoffs. Seth does a great job and we highly recommend him
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Posted 10 months ago
Stephanie Dragar effortlessly explained the various medicare plans, covering the differences and answering our questions. She helped us navigate through the selection process and we found the right plan for our needs.
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Posted 10 months ago
Cat (Cathy) did a fantastic job of listening and answering all my questions. I had detailed and big picture questions on Medicare Supplement vs Medicare Advantage Plans and then detailed questions on a couple different plans. She handled all of them with not too much not too little detail and was a pleasure to chat with in general. I now have my Medicare coverage! What a huge relief, thank you Cat / Chapter! Best news is she'll stay with me for the journey if ever I want to change plans.
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Posted 10 months ago
Ms. Carpenter was very knowledgeable and helped me choose a medical plan best suited to my needs. She was courteous and immediately made me feel comfortable in guiding me through the process.
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Posted 10 months ago
Lati Carpenter has patience of a saint. Her work ethics are amazing. It’s hard for the elderly to figure out what insurance is best. She always stays on the phone with me until all my questions are answered and you can tell she loves her job! Thank you Lati Carpenter, I will be referring friends to Chapter
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Posted 10 months ago
Josh Pedersen provided me with clear, detailed information about Medicare Supplement Plans and Medicare Advantage Plans. He was friendly, knowledgeable and helpful. I was able to select a plan that works well with my personal needs and health. I am grateful for his service.
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Posted 10 months ago
The folks at Chapter were kind patient and very helpful πŸ™‚
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Posted 10 months ago
Cat Selig was the advisor who assisted me. She was so wonderful and patient. My situation was a little confusing and I was overwhelmed by all the insurance choices available. I couldn't decide which plan was the best for me and the various medical treatments I would need to continue having. Cat took all my info and needs and searched until she found the best plan and she answered all my questions. I could not have been happier with her service.
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Posted 10 months ago
Chapter is rated 5.0 based on 3,084 reviews