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Chapter Reviews

5.0 Rating 3,078 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Lati was awesome . Her knowledge and professionalism was outstanding. This was a very stressful decision for me to make and Lati eased me right through all my options. Afterwords I feel I was able to make an educated decision to suit my needs . Once I made my decision I felt great and relieved and I only feltthat way because of Lati putting me at ease with all her professional quidance . Thanks again for helping me with this life affecting choice and final decision. Best Regards Michael P
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Posted 10 months ago
Alex is very friendly and very informative to what we needed
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Posted 10 months ago
Ari Parker and his team are fantastic. I watched Ari give a Medicare program a year ago, obtained his published book explaining Medicare, and contacted him about 45 days before turning 65. My health insurance was ending and my Medicare application was taking too much time for me to get enrolled. Ari gave me contact information and a form to contact my congressman to ask for help. Ari followed up with me many times and I was enrolled two days before my deadline. Ari gave me information on all my options and arranged my Part D drug policy and Part G supplemental policy. You will not do better than Ari. Service is rare these days but Ari could not have been more helpful. Try him. You will be happy you did.
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Posted 10 months ago
Cathy was outstanding in providing information, option and processing my request to enroll in another program. Her following followup and consistent contact was invaluable. Additionally, her customer service support throughout initiating the process was a breath of fresh air -- I wasn't speaking to a robot.
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Posted 10 months ago
Calvin was really helpful he made the process easy and painless. He was respectful and kind. I was confused not knowing how to navigate through all the red tape. I would recommend Chapter to anyone who needs help.
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Posted 10 months ago
With so much advocates calling about Medicare. When Sydney called, I answered. She gave me her presentation of Chapter. She was so friendly and she rode the wave with me. I liked her attitude, informative, she opened my eyes to Medigap. I did my research after we hung up. The next day she followed up with me. She was very patient, and she totally opened my eyes. I’m in sales too, and I really liked her engagement in our conversations. ALOHA and MAHALO!!!!🌈
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Posted 10 months ago
Venus was so helpful and had All the answers for all my questions. Would recommend to anyone who needs some help and answers.
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Posted 10 months ago
Joshua pederson helped My husband with finding a Medicare advantage plan that was perfect for us, he explained it throughly and made sure we understood the plan, I appreciate his help more than he knows.
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Posted 10 months ago
What a joy it was to find the help we needed after so many dead ends. We spoke to Carlos and his knowledge of the field and expertise was invaluable. We now have the insurance my son needs specifically and we can go back to restful sleep at night. There are no words to express how appreciative we are that Carlos assisted us. Thank you so very much!
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Posted 10 months ago
I’m very pleased with the service received from Charles Moran, he explained everything to me in a way that I was able to understand my new insurance. Please, let him know how thankful I am from his services. Thank you
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Posted 10 months ago
Steven provided outstanding assistance in every respect for both of us who signed up for Medicare Part B, Part D, and Medigap. He also advised us competently on other insurance related issues.
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Posted 10 months ago
Spencer was easy to understand and answered all my questions. He was considerate and was knowledgeable and professional. I appreciated his assistance. Thank you!
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Posted 10 months ago
Noreen has reached out to reassure me that she will be in touch during the October change period re my current plan. She is kind, confident and professional and I look forward to working with her going forward. Thank you!
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Posted 10 months ago
Rachela was informative and helpful and made it easy to choose my Medicare plans.
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Posted 10 months ago
Cathy Selig is helpful, and knowledgeable! The plans she recommended are exactly what I needed.
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Posted 10 months ago
I was immensely helped by Tristan who took time to explain the process of Medicare, asked me questions to better understand my situation, and offered information that helped me make my own decision on what would benefit me the most
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Posted 10 months ago
Without a doubt, the smartest thing I did in starting Medicare was to use chapter. They led me through the whole process easily and provided tons of info. The best part is after you join Medicare, the team they have to help you (and you will need help) are easy to reach, super friendly, very knowledgeable and will do everything g required to get you handled. Big shout out to Noreeen. Thanks chapter.
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Posted 10 months ago
Daniel made me feel at ease when discussing the Medigap policies and explained all the issues that I was concerned with and he was so calm it made me breathe easier because this is so intimidating to me. I appreciate his confidence and I feel more confident about my decisions with his help of course!! Thank You Daniel!!
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Posted 10 months ago
She made my decision very easy cimparred to me trying to figure it out.
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Posted 10 months ago
Noreen was totally patient helpful and very knowledgeable made sure the information I needed was correct and gave other helpful tips of value.
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Posted 10 months ago
Chapter is rated 5.0 based on 3,078 reviews