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Chapter Reviews

5.0 Rating 5,004 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Robert was very knowledgeable and very patient with my husband and I. Robert was able to answer all of our questions and concerns. Everything was articulated in a smooth and consise manner,but with a very personable demeanor. Robert helped get my husband with chronic health issues a much better plan than his current one at a much cheaper rate. I was so impressed I am calling back to Chapter Oct15-Dec7th enrollment change dates for Medicare to do a review of my benefits! We have not ever had insurance/Medicare/Advantage plans explained where they made me feel so comfortable and enlightened at the end of the phone call. Robert was just an exceptional agent!!
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Posted 3 months ago
Worked with Kim H on getting me signed up for Medicare. Kim’s knowledge about the process and procedures to follow to get this done was phenomenal.She found me the lowest premium with the maximum coverage. She has a great personality and made me feel at ease with the process. She responded to my calls and text in a very timely manner. I would definitely recommend her and will be passing her name around to my friends and family. Best wished to Kim.
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Posted 3 months ago
I was informed my company was going out of business and my health insurance would end in 10 days with no option for COBRA. I have cancer with very expensive treatments and needed to sign my wife and I up for Medicare pat B, ASAP. We explained our situation to Andrew Mendoza from Chapter and not only did he walked us through the process we needed to go though but held our hand though it all too. He made sure we understood each step we needed to take and every option that was open to us. With his help we were able to sign up for Medicare and get our supplemental plans all in less than two days! This was a very stressful situation for me and the calm, clear, methodical and carring way Andrew handled our case was exactly what we needed! Thank you Chapter and especially, Thank you Andrew! Aloha, Mark & Cher
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Posted 3 months ago
Jilly was the best to work with she is very knowledgeable of insurance plans and she gets it done it was a blessing to have her
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Posted 3 months ago
Kim Hultzlik was amazing to work with. She’s very knowledgeable and is easy to talk too.
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Posted 3 months ago
Preston Ewell was fantastic, he walked me through the different plans , compared options and didn't try to push me one direction or the other-just there to offer info and options-Thank you!
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Posted 3 months ago
This was the most pleasant experience I have ever had learning the details of Medicare and the different plans it offered. Geoffrey was most helpful in breaking down each aspect of each plan so that I could make an educated decision. He was very patient and answered every question that I had. I have told several people about Chapter since then. Thank you so much.
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Posted 3 months ago
Paige Donnelly is an excellent advisor. She assisted us in selecting the most appropriate Medicare plan we could get. She is very responsive and knowledgeable. I highly recommend Paige.
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Posted 3 months ago
scott smith was as super nice guy.explain everything well.Highly recommend scott.
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Posted 3 months ago
Great professional. Very knowledgeable and helpful.
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Posted 3 months ago
Fantastic professional excellent people skills and truly know her products
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Posted 3 months ago
In speaking with Alex he was patient, knowledgeable and professional in walking my husband and I through the Medicare Supplement Plans.
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Posted 3 months ago
Today I had the pleasure to work with Jilly Silvers. Jilly was amazing, she explained all of the options thoroughly and answered my many questions. During the entire process Jilly took the time to stop and enquire if I had any questions about what she was explaining and helped to ensure the process went smoothly and was not stressful. I feel better knowing I have Jilly in my corner, Thank You Chapter!
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Posted 3 months ago
Wow! I don't know how a Medicare Advisor could do a better job advising a somewhat nervous client who asked numerous questions more than once than Paige Donnelly with Chapter did for me! Paige was knowledgeable, explained matters simply and clearly and asked the right questions to steer me to the policies that fit me best, followed up wonderfully, and she did it with kind patience and encouragement THANK YOU!
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Posted 3 months ago
I was very nervous about getting on Medicare. I was so grateful to have such a knowledgeable and helpful person assist me. His name is Derrick Muntz. I have so much more confidence now. It was a great experience. Thank you for the opportunity to let you know how great he was.
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Posted 3 months ago
I want to take this opportunity to thank Stephanie for her very informative and instructive help. She answered all my questions as well as answers to questions I did not even know to ask! I work in the front office of an urgent care clinic and will definitely not hesitate to offer Stephanie's help to any and everyone. Thanks again Stephanie! You are a Godsend!
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Posted 3 months ago
Preston was incredibly knowledgeable, patient, and helpful in this maze of available plans and options, You should be so glad to have him on your team. Thanks again, John
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Posted 3 months ago
Tom Fehr was extremely knowledgeable and professional to work with
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Posted 3 months ago
They where great at explaining everything. And very polite.
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Posted 3 months ago
The individual care and attention to my particular needs was appreciated. I felt secure and confident that Daniel Cheeseman was looking after my best interest.
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Posted 3 months ago
Chapter is rated 5.0 based on 5,004 reviews