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Chapter Reviews

5.0 Rating 3,073 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Spencer did an excellent job of explaining and simplifying a very confusing system. He was very patient and extremely helpful and knowledgeable.
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Posted 9 months ago
Vinson Costanza!! This kind man helped me thru the steps I needed for my future Medicare, etc., needs. Clearly explained everything with a kind voice and a giggle, I, as a goof at times, gave him. I feel he deserves the highest praise I can possibly give. Thank you Vinson, from the bottom of my heart.
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Posted 9 months ago
Seth was customer oriented, answered all questions, friendly, explained options very well, checked back on the status of my submission to social security, etc. Just great service overall.
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Posted 9 months ago
Bennett Osborne called me and explained everything. The thought of sifting through all the options to begin signing up for Medicare and all it's accompaniments was daunting. I had gotten names and numbers of people that sort out this process when I actually saw an ad in my gmail and clicked on it. The process was made simple and easy to understand along with my questions that were all answered to my satisfaction and depth of understanding. He was patient and knowledgeable to all my inquires. Respectful and calm are virtues for me when conducting business as highly important as this next chapter of my journey is about to begin. Truly grateful for him and this company. My medical background also enhanced the process in knowing what to ask.
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Posted 9 months ago
Andrew was the only person I’d talked to that helped me understand the types and benefits / pitfalls of each type of coverage- very happy I dealt with him at Chaptee
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Posted 9 months ago
Doug Hall was personable, knowledgeable, reassuring, and I highly recommend him.
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Posted 9 months ago
Jonathan helped me get set up on Medicare, which is a daunting experience. He explained everything patiently, and when the time came, enrolled me efficiently. He knows his stuff inside and out!
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Posted 9 months ago
Chloe was great, very professional answered my questions before I asked and got my a great plan.
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Posted 9 months ago
He taught me how to spell get
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Posted 10 months ago
Venus was very helpful and knowledgeable
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Posted 10 months ago
Johnathan and Carlos are very knowledgeable and helpful.
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Posted 10 months ago
My wife and I were bewildered about navigating the Medicare healthcare options when we reached that point in our lives to acquire the best fit for our healthcare needs and something we would work with our budget. Our Chapter Medicare adviser, Doug Hall was great at guiding us through this process. With his expertise and years of experience he was able to find that fit when considering our current providers and medications. Thank you Mr Hall for your guidance and giving us that peace of mind.
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Posted 10 months ago
Noreen was quick to help compassionate and professional
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Posted 10 months ago
My agent, Calvin was very helpful and spent plenty of time with me going over all of my available options. It was nice having someone impartial to help me make my choice. I would highly recommend someone calling for a review.
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Posted 10 months ago
John Brooks was knowledgeable, responsive and pro-active in addressing our needs. Our experience with John in navigating the Medicare Part B, Supplemental, and Drug plan application process was excellent.
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Posted 10 months ago
Daniel Cheeseman from Chapter has been awesome! Talk about going over and above. He's a rock star.
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Posted 10 months ago
John was very helpful and explained everything in detail.
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Posted 10 months ago
The process of signing up for Medicare can be confusing. Lati was a wonderful resource and made the process very easy. She was professional and pleasant to work with. I highly recommend Chapter.
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Posted 10 months ago
Venus was patient, cheerful and very helpful. Her explanations were clear.
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Posted 10 months ago
Chapter is great but Noreen is my Guiding light through everything. Help me with every need when it comes to insurance.
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Posted 10 months ago
Chapter is rated 5.0 based on 3,073 reviews