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Chapter Reviews

5.0 Rating 5,004 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Toni Aldridge was very personable and made me comfortable asking questions. She made the process less complicated than I expected, and took the time to explain things I had questions about. There were a couple "glitches" but she was quick to respond and get them corrected. She also connected me with another Chapter advisor for additional plans. Thank you, Toni!
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Posted 3 months ago
Andrew was a pleasure to work with. I had done my homework and already knew exactly what I wanted and he was very helpful in giving me my options and costs. I would highly recommend Chapter to anyone needing straight forward and honest advice for their Medicare needs.
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Posted 3 months ago
Mark M could not have made this easier. I can't thank him or Chapter enough! I will spread your name far and wide. I have many friends retiring who are facing the same confusion and frustration. Thanks again, Marsha D.
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Posted 3 months ago
Jessica B was excellent- looks she is going to save me lots of money for very good insurance. Very helpful, patient and kind. Thank you Phil P
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Posted 3 months ago
I knew nothing about the process of applying for Medicare nor the various options available to me. Lati Carpenter was patient with me and walked me through the process. And when my application was pending, Lati actually tried to call Medicare and see what the problem was. Who does that in today's world for a USD 75 per month sale? Only a professional. And Lati is a deeply respected and appreciated professional!
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Posted 3 months ago
Preston is very knowledgeable & easy to talk to. He responds quickly & is prompt on his appointments.
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Posted 3 months ago
Dave Ramsey strongly advised Chapter for any Medicare requirements. Preston Ewell promptly contacted me, and we spoke several times. Throughout our discussions, he showed exceptional patience, addressing my numerous questions with thoroughness. I highly recommend Chapter to anyone seeking Medicare coverage options.
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Posted 3 months ago
Thank you for making a stressful time a whole lot easier. You are a blessing, Shannon. 😊
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Posted 3 months ago
Customer service (James) was extremely helpful in making my choice for Supplemental Insurance. Process was quick after my questions were all answered. Ty James!
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Posted 3 months ago
Very professional and fast answer to my application. Jon Marchese did a great job explaining and providing guidance.
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Posted 3 months ago
Mike did a great job. He was super helpful in choosing a plan!
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Posted 3 months ago
ASHLEY was so helpful. She walked me through every step of the way. She was very pleasant and congenial. I enjoyed talking with her and she answered all of my questions and she was very helpful and saving me money which is a genuine, definite big help that I appreciate.
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Posted 3 months ago
Geoffrey was extremely helpful and knowledgable.
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Posted 3 months ago
Jilly was so helpful to us! She talked us through every step of the way! I can’t express how grateful we are. It makes our life so less stressful having her by our side!
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Posted 3 months ago
Stephanie was very helpful in finding me a perfect prescription plan. I’m so happy I reached out to Chapter for assistance for my healthcare needs.
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Posted 3 months ago
It was an absolute pleasure to work with my representative, from your company, Michael Falcon. He made a task, that I was not keen about or looking forward to, go smoothly and relatively painless. As a result of his help, I got a Medicare plan that worked for my budget and needs. I appreciate his knowledge and expertise very much. I've already had an opportunity to recommend Chapter and will continue to do so in the future.
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Posted 3 months ago
Aaron McEntire at Chapter was a lifesaver! With only a day or two left before my Medicare plan was auto-selected, I was in a panic and totally confused. Aaron's expertise shone through—he simplified the process, handled all the work, and presented the best options, saving me significant money. I highly recommend Chapter and deeply appreciate Aaron's outstanding assistance!
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Posted 3 months ago
This is quick review to state that the Chapter Representative, Heidi Dempsey, solved my problems. After having a stroke last year, I found that reading forms and keyboarding was very slow and difficult. Working with Heidl was like working with a friend. I am very pleased with the insurance program we settled on. Thank you, Heidi.
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Posted 3 months ago
I found Chapter through OSU. I talked to Wes ,he explained everything to me very well and was very knowledgeable and easy to talk to and understand. He helped me sign up with a reputable company for my medicare supplement insurance. I would strongly recommend wes to anyone looking for help...
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Posted 3 months ago
James helped me out so much. I was so nervous calling this number. He was very respectful and put me at ease talking about my options with Medicare. I will recommend James to my family. Thank you, James.
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Posted 3 months ago
Chapter is rated 5.0 based on 5,004 reviews