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Chapter Reviews

5.0 Rating 5,001 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Heidi was very sufficient excellent representative very honest and I love dealing with thank you.
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Posted 3 months ago
Michael was very knowledgeable and informative, and helped me make good selections for my Medigap plan, and some choices to consider for a Drug plan. He was a great help, and took all the time I needed to complete my enrollment.
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Posted 3 months ago
This Gentleman was very helpful in helping me with a plan, he was very professional and very knowledgeable of the overall plans,I am one very happy customer, I give him a 100%, customer service, I am going to recommend Chapter, to family and friends.thank you again Jeff .
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Posted 3 months ago
Scott Smith took the time to answer all of my questions & help me select a new plan. Thank you Scott.
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Posted 3 months ago
Doug was very well versed in answering my questions. I appreciate the time he took to listen to my questions and make meaningful recommendations. A very positive experience?
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Posted 3 months ago
Calvin Fritz was great to work with. He walked me through the process and helped me choose from 3 options based on my needs & budget. I highly recommend Calvin for navigating the details and keeping me on schedule.
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Posted 3 months ago
Patrick is an excellent credited agent that helped me out to understand the difference between Medicare plans and I am so glad that he guided me so well to select the plan that fit my healthcare needs. Thanks a lot Patrick for all your expertise, you are a very helpful person for the new Medicare applicants.
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Posted 3 months ago
Patrick was awesome and made this an easy process. Thank you so much!!!!
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Posted 3 months ago
Kim was helpful. She was quick. She knew what she was doing. She was awesome. She did what someone else told me they couldn’t do. She was great.
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Posted 3 months ago
Mike Falcon was very helpful, very courteous, and non pressuring. He explained everything very well and I was very satisfied at the end of our conversations. He did a fantastic job!
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Posted 3 months ago
Mike Falcon, was very pleasant, knowledgeable, and gave get advice. He went over my plan and verified with me what I have. It's great to have people, like Mike assisting us when needed. ❤️
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Posted 3 months ago
Mike Falcon was very informative and well spoken on Medicare plans. His explanations made sense to me as I felt so lost when I initially enrolled in Plan G. Thank you for having Mike on your team.
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Posted 3 months ago
SCOTT SMITH IS AMAZINGLY! He helped in so many ways, very knowledgeable. Had a bad few weeks, this gentleman made my YEAR! He covered everything! I was done within 15 minutes! Will receive my welcome package with 2 weeks! Huge thank you SCOTT SMITH! Please give him a raise ! Well deserved!
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Posted 3 months ago
The agent Matt John was friendly very professional, understanding of my plight and educative.. Learned a lot about Medicare and their plan coverages.. Thank you for all your help in getting me on track with proper coverage..
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Posted 3 months ago
Preston was able to help me with the issue I was having. I had been given the run around from several people from other sites. SSA,Medicare, and everyone one else. He is very helpful and was able to help me. He is an asset to your company. Helpful, friendly and very understanding and patient. I felt like he cared about me and my problems. He was wonderful and I wish other companies had people like him. Thank you. Rosalee Witmer.
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Posted 3 months ago
I cannot find enough praise for Rose Harris! She brilliantly found me the best plan for me! I was about to change my plan ans instead she found an upgrade which fits perfectly to me! I only accidently came upon her! What a superb service rendered. I would refer her with the greatest recommendation!
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Posted 3 months ago
Chapter saved my life today. Through no fault of my own I found out I had NO insurance Michael Falcon was the best agent I have ever dealt with and I'm 66 He is wonderful and I can't thank him enough. He and y'all have my business and I am so grateful I called today
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Posted 3 months ago
Derrick Munz introduced us to Cigna! Justin Noce not only took an hour he also more than a day in fact it took a week Justin working diligently to insure we had best quality care.
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Posted 3 months ago
Jilly was a Godsend. She really took the time to find me a better Medicare Advantage Plan to fit my exact needs with much lower deductibles than my previous plan with a different highly -rated and well-known insurance provider. It’s been a long time since I’ve had such great customer service and she was extremely patient with all my questions. She’s a keeper!
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Posted 3 months ago
Kim H. was so amazing. She helped me through a very messy situation with my mother in law. She was able to tell me what happened and why we were in the mess we were in but above all she helped me develop a plan for how to FIX the mess. She is even helping me with follow up calls for reminding me of our next steps. This is absolutely what I needed in this time of grief when I am picking up the pieces after her son/my husband passed away.
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Posted 4 months ago
Chapter is rated 5.0 based on 5,001 reviews