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Chapter Reviews

5.0 Rating 3,081 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Daniel made me feel at ease when discussing the Medigap policies and explained all the issues that I was concerned with and he was so calm it made me breathe easier because this is so intimidating to me. I appreciate his confidence and I feel more confident about my decisions with his help of course!! Thank You Daniel!!
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Posted 10 months ago
She made my decision very easy cimparred to me trying to figure it out.
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Posted 10 months ago
Noreen was totally patient helpful and very knowledgeable made sure the information I needed was correct and gave other helpful tips of value.
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Posted 10 months ago
I was very tentative about figuring out my upcoming benefits with Medicare, but knew I had to start somewhere. Had a couple conversations with some other professionals. When I got connected with Alex Williams at Chapter, who my friend recommended, I immediately felt at ease and as if this was going to be figured out! He was kind, informative and professional and reminded me, this was going to be OK!!! I am very grateful for Alex. Anne Sanabria
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Posted 10 months ago
Venus addressed my needs and found plans for me that gave me what I needed
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Posted 10 months ago
Brooklyn is my girl! She was and is an absolute essential! Could not have done without her! (o h I o 😆)
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Posted 10 months ago
Miss Sara Morrissey Was absolutely wonderful today. I spoke with her twice with questions and she had all the answers and then some. Chapter is very blessed and have such a strong, knowledgeable, kind, thoughtful employee.
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Posted 10 months ago
Venus Hernandez is an amazing professional Medical Insurance Rep to work with. I am a recent transplant from Rhode Island and now living in the Hudson Valley, NY. I needed to stay in coverage with the medical group in Rhode Island and she found the perfect medical coverage plan. Venus reviewed all of my medical needs and provided clear options. I am very pleased with Venus’s extensive knowledge of the different medical plans and her understanding of my personal medical needs and referring a plan that works for me. Fantastic service! JR
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Posted 10 months ago
Takes back money from providers under false pretenses. Refuses to give explanation
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Posted 10 months ago
Our advisor Bennett Osborne walked my wife and me through the medigap and drug plans selection process and subsequent enrollments. His knowledge and expertise, combined with patience and clarity in answering all our questions was outstanding. We're moving forward confident we made the best decisions tailored to our particular needs. Many thanks to Bennett and his organization.
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Posted 10 months ago
Yes Vision the chapter associate was a very helpful person I'm new to Medicare and he was very good about explaining everything to me I was very appreciative of everything he was helping me with he explained everything to me he was very very nice I've never did reviews before this is my very first one and I'm very happy that I got him as a representative he was very good I'm very happy
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Posted 10 months ago
James, the consultant assigned to me, explained everything I think I needed to know about Medicare. Medicare is confusing, but he made it less confusing and helped me make what I thought would be difficult decisions easy. There are so many parts and stipulations to Medicare. James broke it down by asking me questions about my needs and interests and explaining what the parts of Medicare would do for me. He is patient and kind. And smiles while he is.
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Posted 10 months ago
I have been working with Spencer Murdock. He has been an excellent advisor to me and I have reccomended him to my friends. Spencer is highly knowledgable and has been giving me good options to consider. I plan on working with him going forward.
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Posted 10 months ago
I lost my doctor because my insurance company could not negotiate a contract. I could not go to my doctor and didn't know what to do . so I called chapter for help. I talked to Jonathan McKnight to help me. He was very helpful to find me a plan so I could keep my doctor. He went step by step with me. He explained everything so well to me and made me so happy I almost cried. I'm so glad I called. Jonathan you are the greatest. Thank you very much.
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Posted 10 months ago
Jonathon McKnight was concise and patient while I was back and forth with my computer access knowledge! We got everything figured out for both my wife and I. We were pleased with the process and with the proper insurance selections. I am glad we are all set up.
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Posted 10 months ago
Dianne was awesome! She made everything easy and allowed me to understand and feel confortable with her recommendation in a matter of minutes.
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Posted 10 months ago
Noreen Walker has been so very helpful with everything.
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Posted 10 months ago
Tristan was very helpful with selecting a medicare plan. Thank you.
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Posted 10 months ago
Stephanie went above and beyond to help explain the Medicare experience and all pros and cons of various plans. She was instrumental in helping me choose what was best for me, I am grateful for all her hard work
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Posted 10 months ago
The service is great! Chapter’s great service did not end once they enrolled me into plan. The great service just started! I’m very glad that I chose Chapter to help me enroll into Medicare plan.
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Posted 10 months ago
Chapter is rated 5.0 based on 3,081 reviews