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Chapter Reviews

5.0 Rating 3,084 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Samantha was incredible. She was extremely patient, pleasant, knowledgeable, and resourceful. She actually listened to and retained all the information I provided. I had negative experiences with other agencies, was initially very skeptical of her input but Samantha made eye comfortable making a choice. She did everything she said she would, exactly to the minute of when she said she would do it. In an age of indifferent customer service from many businesses, it was a great pleasure to work with Samantha and I highly recommend her assistance.
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Posted 11 months ago
Chapter representative, Daniel Cheeseman made my experience very rewarding by being courteous, professional, and pleasant. He explained every options in detail without being tedious. I came away with a feeling of having the weight of deciding the course of actions in navigating the complex labyrinth that is Medicate.
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Posted 11 months ago
Jonathan was very helpful and easy to talk to and he patiently answered questions. Knowing they are fiduciary gives you a lot of confidence that your interests are represented. Jonathan helped me through the medicare process in one call, great experience!
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Posted 11 months ago
Fantastic customer support! Helped me in a very difficult situation with my Health Insurance. I would highly recommend them to everyone! Thank you so very much for the time you spent with me today!
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Posted 11 months ago
John from Chapter was very helpful in finding the best supplemental Medicare plan for me. He was very thorough explaining the options and coverage.
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Posted 11 months ago
I have spoken to at least four people, and everyone has helped me out in someway or another. I didn’t know these people existed, but I’m grateful to them!
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Posted 11 months ago
I had a wonderful experience talking to Carlos from Chapter He was knowledgeable and patient helping me to go through all the information needed for me to choose a Medicare supplement and also a medicine insurance
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Posted 11 months ago
Excelent survice, very helpfull, and very knowledgeable.
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Posted 11 months ago
Samantha was very helpful in helping me find the right Medicare application that I could use I want to thank her and her team for their work
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Posted 11 months ago
Mr. Dean is very knowledgeable, and helpful finding a plan in your area that fits your needs. He also searched for the best value in my area. I would highly recommend Chapter and Mr. Dean
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Posted 11 months ago
Alexandra went beyond her duties to accommodate my needs. She made me feel very comfortable regardless of how many questions I had. She truly made sure I understood everything. SHE earned her raise!! Plus an award!!
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Posted 11 months ago
Spencer Murdock was very professional, knowledgeable and extremely helpful in explaining the intricate information on all the available plans. We definitely recommend him. He has excellent customer service skills. He has always been available to answer all our questions and recommend the right plan for my husband and me.
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Posted 11 months ago
Venus was thorough, patient and most helpful getting me thru the process. I feel comfortable with what I chose for my next Advantage plan. I am glad I found Chapter.
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Posted 11 months ago
I was very pleasantly surprised at how polite and informative Micheal was when he spoke with me today. He gave me a plan to follow that I’m happy with and would highly recommend him to help another friend.
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Posted 11 months ago
I found Chapter on line after being solicited by another company. Noah Wilson was very informative. After dealing with Medicaid and Medicare issues for the past 26 years for my daughter with cognitive issues this was probably the most positive experience I’ve had! I hope I’m not disappointed!
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Posted 11 months ago
Venus was very informative and helpful without being pushy at all. She helped me sort through the information I had gathered and added more useful information to help me decide what would be best for me. I recommend her highly
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Posted 11 months ago
Very informative and friendly GREAT knowledge
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Posted 11 months ago
At the beginning of my meeting with my advisor, Cathy, my anxiety was high. During our meeting she was able to reduce my level of anxiety with her knowledge, patience, and clarity. I felt sure of my needs and the decisions became clear. Highly recommend!
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Posted 11 months ago
I had the pleasure of working with Dan Cheesman he was extremely helpful very patient very courteous he helped walk me through the plans I would definitely recommend him to anyone thank you,Linda
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Posted 11 months ago
What a wonderful experience that I had on the phone with this young lady she was so knowledgeable and she helped me out so much
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Posted 11 months ago
Chapter is rated 5.0 based on 3,084 reviews